Southwest Car Care Center

Dec 06, 2024

I will be going back. Found my new shop. They were great, took their time, made sure no evidence of an accident in the past. Checked all critical systems along with any possible issues known and 'unknown' (we know what that means - Ford). Explained items that should be done at the specific intervals and answered questions I had without 'talking down' to me.

Dec 06, 2024

James and Matthew always conduct work the right way the first time. I deeply appreciate the SouthWest Car Care way of working I’ve been taking my cars their for years and all are operating great.

Nov 06, 2024

I took my 98 mustang in for electric issue. James is a top knotch guy and honest as you can get,vehicle had issues and he pointed out cost verses Is it worth it. . he tried and I took his advise. You want your job done right see these fellows. !!!!They take after there FATHER.

Nov 06, 2024

excellent !! will tell all my friends !

Oct 06, 2024

The team at Southwest Car Care is truly outstanding! We've trusted them with several of our vehicles over the years, and they consistently deliver honest, affordable, and exceptional service. I highly recommend them to anyone in need of reliable automotive care.

Jun 06, 2024

Best service and car care in Katy! Highly recommend. They took care of my blown out AC motor and brake pads within a few hours. Great customer service. Will be back for all car needs.

Jun 06, 2024

I no longer take my vehicles to the dealership thanks to James and Matt. Provide better service and better work at a much more reasonable price.

May 06, 2024

great experience amazing service and quality work very detailed and thorough as well gave me plenty of options

Apr 06, 2024

I can trust Southwest Car Care to keep my vehicle safe and give me their honest opinions as to what needs to be done.

Apr 06, 2024

Incredible folk. They deserve all of their business and then some

Feb 06, 2024

A+ Rated Customer Experience Matt, and James at Southwest Care Center are awesome. They always have a friendly greeting. I needed a reliable repair shop outside of the dealership. I had a list of things needed to be done from the dealership, but I wasn’t sure if all of it was necessary. Being that I know nothing about vehicles, they both thoroughly explained what needed to be done. It was half the list and cost. Their professionalism won me over as a new customer. I have taken two cars to this establishment and have left very pleased! I will definitely be a returning customer!

Feb 06, 2024

Best mechanic experience in awhile! This family owned and operated business is an excellent place to bring your car to. Though I didn’t need a repair, James was very thorough in explaining the bumper-to-bumper inspection, and I would feel comfortable bringing my vehicle for repair.

Feb 06, 2024

Good service

Feb 06, 2024

I took my vehicle highly recommended from someone at the barbershop I work at, and I am glad I did. James had great communication skills and let me know what was wrong with the vehicle in a timely manner. If you are looking for a mechanic you can trust and not take advantage of you I highly recommend Southwest Car Care of Katy. Thank you James.

Feb 06, 2024

Just had work done on my Ford Ranger. Excellent work and service. Would recommend them to anyone looking for a quality experience.

Feb 06, 2024

Knowledgeable and friendly staff. They do excellent work and let you know your options

Feb 06, 2024

Southwest Car Care Center is an outstanding, professional and reliable shop. They helped me with all the issues and repairs that have come up with my Lincoln TownCar and I could not be happier with the results !!! A Special THANKS to James and Matt for their Help & Support. Their Professional Service Technicians are the BEST in the Industry, I highly recommend them and will be back when I experience anymore problems with my vehicle.

Feb 06, 2024

Thanks James and Matt, Honestly the best alignment you'll ever get!

Feb 06, 2023

Friendly, honest and reliable service. I won't take my car anywhere else. A true family business that makes their customers feel like family too.

Feb 06, 2023

Great service! Matt was very nice and helpful. He even fixed my car issue for free. I would definitely recommend Southwest Car Care. It's no wonder they're rated 5 stars.

Feb 06, 2023

Great team that actually diagnoses the problem.

Feb 06, 2023

I give these guys five stars. They checked my car, told me exactly what was wrong with it and fixed it. They didn’t try to get me to buy unnecessary parts or services. Will definitely go back! Great customer service, Mathew checked on us and updated us while we waited for the car to get fixed! Awesome job!!

Feb 06, 2023

I had a car breakdowns and needed repairs where I used Southwest Car Care. I asked a friend who was very much into cars for a recommendation for an auto service center. He recommended Southwest Car Care and Matt and James when my car broke down at the end of the day. They went out of their way to get me going again. I had to use them after that, and they always gave me sound advice of what really needed to be fixed, and what to consider in the future. Matt and James always seem to have good instincts on whats wrong with the car when I was uncertain, even though I used to do much of my car work in the past. I highly recommend them as you will have such a difficult time finding such knowledgeable an experienced mechanics that you can trust with your car. They even recommended against a fluid service when I thought it needed to be done. I am so pleased I now have a dependable auto center I can trust in.

Feb 06, 2023

I have used Southwest repair for over 10 years. Matt and James have always been upfront and honest regarding my repairs. If it's not broken or necessary they will tell you. They are super fast and reliable. Highly recommend.

Feb 06, 2023

excellent service repaired wheel bearing fast git back on road to livingston. yes I drive that far for the best repair place around!! friendly doesn't treat women like they don't know anything explains what needs to be done soon and what can wait but be careful

Feb 06, 2022

Amazing job wit my AC

Feb 06, 2022

Been their customer for over 40 years. Their commitment to Customer Service has never waivered.

Feb 06, 2022

Expensive

Feb 06, 2022

Friendly and honest staff

Feb 06, 2022

Great people and experienced mechanics that have always given me honest and precise work in the 20 years that I have been going there.

Feb 06, 2022

Great service and will definitely do business with them soon again. Look no further, Southwest Car Care center is the place

Feb 06, 2022

Great shop to have your vehicles worked on. They always to great work at a fair price. I will always take my cars here.

Feb 06, 2022

I have been a Happy customer here for 25 years. Wouldn't think of going anywhere else. They've earned my trust.

Feb 06, 2022

Southwest Car Care is the absolute best experience when needing repairs. It is always a pleasant experience dealing with the guys at Southwest. They are honest and trustworthy. Repairs are done in a timely manner no matter how big or small. This family operated business treats you like family.

Feb 06, 2022

Summer is Hot Hot Hot and when your AC goes out during the dog days of summer it can bring you down real quick. I began searching Yelp and Google for reviews on a reliable AC repair spot and Southwest Car Care kept showing up with top reviews. I called and scheduled a time to come in and they took care of my issue. I needed a new compressor and condenser for my car's AC. After 11 years the AC went out on my vehicle and they diagnosed the issue right away after a few tests. My repairs were completed within in 24 hours and all is good now. I have to thank these guys for their honesty and accurate estimate of how long this would take. I highly recommend them. James and Matt kept me informed from start to finish and I will definitely be back if anything else comes up.

Feb 06, 2022

They are caring and committed to providing great service.

Feb 06, 2022

Very professional, reliable, and honest. Matt and James are helpful , good people. The service center does a great job. Can trust their advice.