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Southwest Automotive

5

4

3

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4.8
(94 reviews)
Review highlights

"… on the street while I drove with a lot of noise. Called them and they were able to squeeze me in within 20 minutes. Able to take my problem child off and not effect …"

"Excellent customer service, quick attention and very professional service."

"Always great customer service and quality repair work."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

9:00 AM - 2:00 PM


Reviews (34)

Jan 30, 2025

I have been going to Southwest Automotive for over 10 years! Honest and quality service. They just saved me over $5000 from a quote provided by the auto dealer.


Jan 16, 2025

I’ve been using this repair shop for at least 10 years now. I just had them give my daughter’s car a look over. They did a thorough inspection and found that her front brake pads and rotors needed replacing. They didn’t try to upsell and completed the job quickly and at a very reasonable price. I will be using them for as long as I am in Austin.


Jan 06, 2025

Great service and fair prices


Jan 06, 2025

The guys at Southwest Automotive are always ready to help with any problem from a simple oil change to a vacation check-up to a complete overhaul. Always friendly and ready for any problem. Thanks, Southwest, for the many years of service.


Dec 06, 2024

Austin and the rest of the team have always been courteous and do a great job maintaining our cars. SW Auto is my go-to mechanic.


Dec 06, 2024

SW Automotive is great! The team was very nice and helpful, especially Austin!


Dec 06, 2024

Southwest Automotive rightly recommended we have work done to keep our car in good shape and safe to drive. As always, they got the job done in a reasonable amount of time and on budget. I always like how they do just what they recommend without trying to upsell us on other things. They are very personable and are happy to answer our questions, making us feel like they are our advocate. I trust them with my vehicles and will return.


Nov 06, 2024

Always the best service at Southwest Automotive. Austin and the gang are always ready to fix my clunker and get me back on the road. Been doing business there over 20 years.


Nov 06, 2024

Austin is a pleasure to work with. Very detailed and knowledgeable


Nov 06, 2024

Southwest Automotive is keeping my Ford Explorer Sports Trac running for me. They found a brake fluid leak that could have caused a fire. I am beyond grateful. I decided to invest in keeping my truck instead of buying a new one that is beyond my budget. SW Auto is helping me keep her running. Feeling thankful.


Sep 06, 2024

Friendly staff and excellent service


Sep 06, 2024

They do great work, and great customer service!


Aug 06, 2024

Austin did a great job on my Acura. The alternator went out, and he noticed that the battery cable got very hot - He kept it for an extra day to make sure after test drives and battery checks that there was no issue with the electrical. Most places would not go the extra mile here. Price was good and there were no extra costs after doing more work at the end. A++


Aug 06, 2024

Been coming here for over 15 years. Rick retired but Aaron is still around and it’s nice to see him behind the counter. Austin is keeping the business model of honest work at good prices the same.


Aug 06, 2024

Been doing business with these guys for well over 10 years. I am proud to know they are my "neighborhood" mechanic. I do a lot of basic repairs and maintenance myself. But when it comes to a tricky diagnosis, major work or big repairs, I trust Southwest Auto. Every time I go in, I see familiar faces and I've never been pressured into unnecessary work. I've even been referred to the dealer when a major (dealer-only) warranty or recall repair was needed. I trust the master mechanic's (Aaron) judgement and advice.


Jul 06, 2024

New ownership = higher unnecessary prices. I had been a customer of SW automotive for 6 years but today that ended.


Jun 06, 2024

A great place to get your car worked on. Austin will take great care of you!


Jun 06, 2024

Always great service! Would not take my car anywhere else!


Jun 06, 2024

Communication regarding repair and timing for repair was was very good. The shop was clean and orderly and Austin was super friendly. Would highly recommend for your next auto repair. Thanks Austin!!


Jun 06, 2024

This shop and the staff is great! They won't sell you what you don't need. Austin prepared me for the worst, in terms of what parts might be needed. In the end, the additional parts weren't needed and they were honest about it. Highly recommend.


May 06, 2024

Great staff and great work at Southwest Automotive.


May 06, 2024

Recover, evacuate and recharged AC system on daughter’s Chevy Equinox. All done in little over 4 hours. Total cost was in line with estimate. Very happy with service. Didn’t miss Rick A bit😀. Just jabbing if Rick is out there. Austin was very helpful


Apr 06, 2024

Great experience . Friendly , fit me in without an appointment, gave me repair options and explained everything along the way. A mechanic you can trust.


Apr 06, 2024

Returning customer, always happy with the honesty and service here. Austin really took the extra time to explain their process, and recommendations on a potentially major issue, performed a test and additional deep dive inspection and vehicle health check. Not pushy for add ons or up-sells. Highly recommend.


Mar 06, 2024

Best service I've had! Rick and Aaron were great! Made an appointment and my car was done in one day! They are affordable and very friendly. Will definitely take my car back if needed.


Mar 06, 2024

I continue to trust Southwest Auto with my 2002 Ford Explorer Sport Trac … aka Azulita. I’ve been coming here for years!


Mar 06, 2024

I have a few vehicles and have used them several times in the past few years. Always a great experience, honest opinions, good work, and the bill is usually a little cheaper than what they say. I would definitely recommend them to you.


Feb 06, 2024

Always great customer service and quality repair work.


Feb 06, 2024

Always great service. Never any surprises as Southwest keeps you informed all the way through. I really appreciate that they distinguish between needed and necessary repaire. Thank you


Feb 06, 2024

Austin and his team at Southwest Automotive are true Pros! They take the time to figure out exactly what is going on and then get the job done right. I made the mistake of taking my SUV to a friend’s shop only to have to take it to Southwest Automotive 2 days later because it broke down again. I won’ make that mistake again! Their top notch work and excellent customer service can’t be beat!


Feb 06, 2024

Great shop...great personnel.


Feb 06, 2024

Keeping my Ford Ranger running!


Feb 06, 2024

This shop has new owners & management. We have had work done this company for many years. So far, so good. One of the most important things to look for in this type of work is honesty. After today, I believe things will be good going forward. I plan on continuing my association with in the future.


Feb 06, 2024

Very knowledgeable. Good communication. Great service.