Crash Champions Collision Repair South Miami (formerly South Motors Collision)

Feb 04, 2025

Crash champions was outstanding! Team member, Anthony, helped solve all my issues on my car within hours and was returned to me with a sense of priority. No complaints about this collision center. Highly recommended for everyone.

Feb 01, 2025

Amazing experience way more than what I expected Anthony and Carmen went above and beyond. Very happy with the repairs on my bmw. Will recommend to all my friends and family

Jan 30, 2025

I got my BMW repaired here about 2 years ago, so if there was a change in ownership / staff between this period perhaps it’s not relevant. That being said, I was in a small accident and came here for my repair. Insurance paid them for a new driver’s-side door, and they told me they put one on, but clearly all they did was try to buff out and repair the damage. The buff and repaint marks are clear. Further, the door interior began falling off. Yes, you read that. The door interior panel shakes when I go over bumps, and gives when I pull the door closed from inside. I’ve since tried to have it fixed but I was told the parts do not match and they can tighten it up or I can pay for a new door interior. Lastly, they assured me they used all OEM parts, but clearly they do not. A piece of metal that is supposed to be flush near the wheel does not fit. When I brought this up at the time of the work, they said it is an OEM part but they’ll order a new one for me. Logically that doesn’t make sense. I am writing this now because I am finally going by to fix their poor work and I have to pay out of pocket. Go to Brahman or a reliable collision center. These guys will strip your car of the value under the guise of repair. I now have a BMW M440 xDrive with a body looks, feels and sounds Frankensteined.

Jan 23, 2025

I had an excellent experience at Crash Champions in South Miami! The customer service was top-notch, and the facility was incredibly clean and well-maintained. The quality of their work is outstanding, and I couldn’t be happier with the results. A special shoutout to Anthony Estrada, who went above and beyond to ensure everything was perfect. Highly recommend this location for anyone in need of car repairs!

Jan 16, 2025

After an accident I was referred to Crash Champions by a friend, every part of my experience was Awesome, they are Courteous, Respectful Professionals, Kaitlyn Carro updated me every time something was being done to my car, on the day to pick up my car Kaitlyn and Carmen stayed pass closing and made sure everything went smooth. Crash Champions Thank you, Thank your employees, I am so Thankful for my car.

Jan 16, 2025

First of all, they used original parts for my BMW 328i, which is great. However, after they repaired the left door and left fender, the window switches on the driver’s side were pushed down, and the inner pull handle was broken. I requested them to fix these issues, but I received no response. Edit: I later discovered that they broke the window switch panel cover and the driver’s door pull handle during the repairs. Additionally, they damaged the rear passenger window, which no longer scrolls down automatically. I still haven’t received any answers from them. Please avoid this collision center; I don’t believe they are certified for BMW repairs. Update: After a year of driving, I found out that my transfer case (TC) was broken and repair cost estimation was $12000 which is higher than average resale value for.this car. There was damage to the axle caused by the collision, but this shop failed to detect it. Do not bring your car here—they will ruin it and you pay for nothing.

Jan 16, 2025

I don't know much about Crash Champion but it's good to know that the people who did the repairs on my car when it was Southmotors Collision are still there, they did an outstanding job on my BMW. I'm a person who pays close attention to detail. The paint matched perfectly, and the installation of the rear hatch was actually quieter than factory when I opened it.

Oct 06, 2024

I had the best experience here! They fixed my car quickly and did a wonderful job. Costumer service was great.. highly recommend!!

Aug 06, 2024

Recientemente llevamos nuestro Honda Civic 2020 a South Miami's Body Shop & Collision Center para reparar daños en una puerta después de un pequeño percance. Estamos impresionados con el resultado final: el vehículo quedó completamente restaurado y prácticamente como nuevo. El equipo de chapistas y pintores demostró un nivel excepcional de habilidad y profesionalismo. Además, el Sr. Eduardo Quiñones nos mantuvo informados detalladamente sobre el progreso del trabajo. La atención al detalle y el compromiso con la calidad del trabajo son verdaderamente destacables. Recomendaríamos sin duda alguna Honda of South Miami's Body Shop a cualquier persona que busque un servicio de reparación de alta calidad para su vehículo. Estamos muy satisfechos con el resultado y agradecemos al equipo por su excelente servicio. Recently, we took our 2020 Honda Civic to South Miami's Body Shop & Collision Center to repair damage to a door after a minor incident. We are impressed with the final result: the vehicle was completely restored and looks almost like new. The team of bodywork and paint specialists demonstrated an exceptional level of skill and professionalism. Moreover, Mr. Eduardo Quiñones kept us thoroughly informed about the progress of the work. The attention to detail and commitment to quality are truly remarkable. We would undoubtedly recommend South Miami's Body Shop to anyone seeking high-quality repair services for their vehicle. We are very satisfied with the result and thank the team for their excellent service.

Aug 06, 2024

Staff is friendly and professional. I had to go back after they fixed my car because I had issues with alignment, and they fixed it right away.

Jul 06, 2024

El día que fui a recoger el carro lo tuve que virar para atrás 3 veces, primero plástico suelto, segundo luces que no funcionaban y la tercera vez porque aún faltaban luces, y para colmo se molestan porque le viras el carro, como si te estuviesen regalando algo y bastante caro que cobran, así que no los recomiendo para nada

May 06, 2024

I had an extremely troubling experience with this collision center that I believe reflects a potentially widespread issue of auto repair fraud. After taking my BMW X6 M Competition in for collision repairs covered by insurance, I was approached about addressing additional damage. Monica Perez from the center initially provided a verbal estimate for these out-of-pocket repairs but repeatedly failed to provide a written quote despite my requests. Alarmingly, the repair authorization document I eventually received omitted the total cost. This omission seemed strategically designed to obscure the full financial implications of the repairs. Later, when it came time for payment, the price had nearly doubled compared to the initial estimate given over the phone. When I challenged this discrepancy, the documents provided in justification were doctored, showing falsified dates and missing crucial details. These actions are not only unprofessional but also deceptive, trapping customers within a corrupt system that leverages incomplete and altered documentation to exploit them financially. I urge potential customers to be wary of engaging with this facility for any repairs. It's crucial to insist on complete transparency and written estimates upfront to avoid falling victim to similar fraudulent practices.

Mar 06, 2024

Great service provided by KARLA MILLIAN.

Feb 06, 2024

Monica is the LAZIEST person here. Because of her I had to wait over 6 months for parts. She is always too "busy" for anyone but herself terrible

Feb 06, 2024

Needless to say, if you have read the reviews this place in regards to customer service is terrible. KARLA explained on 3 different occasions that my vehicle will be ready, AFTER leaving work early for the THIRD day in a row, she finally decides to call when I’m 1 minute away from the location JUST to say the car is not ready. Karla is terrible and lacks proper communication. According to reviews I’m not the first to think of that of this individual. Do better Karla, actually call people if you’re going to shake their hand and AGREE to call.

Feb 06, 2024

A huge thank you to Timothy Wright for helping me out I wasn’t sure where I could rate his exceptional customer service so I just would write it here . Very kind and knowledgeable and made sure I’d have my car back in a reasonable timely matter . Also I had a concern about a little fender bender I had and he sent me to go see someone at the Honda collision center and was helped out there too . The whole service from calling road side assistance from entering the dealership and speaking with Tim was super smooth. Thank you again for always making my experience with Honda pleasant ! Happy Holidays everyone!

Feb 06, 2024

After waiting a month to receive my vehicle I was finally able to pick it up after being promised a 2 week fix. Upon pick up a completely different trim from the rest of my vehicle was sloppily placed and not replaced for another day. Today I noticed wires hanging out from the back of my trunk. Sloppy work.

Feb 06, 2024

Be careful, they are going through an ownership transition and there is a lot of tension among all employees: a lot of uncertainties. They need to improve communication with clients and get better organized. The collision job was well done.

Feb 06, 2024

From the Staff to the actual place. AMAZING SERVICE

Feb 06, 2024

Good people and good work

Feb 06, 2024

Got into an accident , they assured me everything would be fixed I even checked in and Vanessa , very sweet and professional sounding … assured me all parts were fixed I specifically asked about spring because I had the car looked at by Benz before taking it to them …. Long story short I get to the places to pick my car up.. and as I’m checking I noticed the part I specifically asked about is still not fixed …all else was done nicely. she tells me she found out the day of me getting my car back that it wasn’t getting fixed !……im like well when why did you tell me it was already fixed . Had I not checked and just drove off then what!? Extremely disappointed ! Check your car before leaving . No matter if they say it’s fixed or not ..literally lied to my face.

Feb 06, 2024

Great work repairing my car, took 1 week more than anticipated but the wait was worth it. Car came out looking new

Feb 06, 2024

I got an fast and reasonable price and I was able to do over the internet and my information.

Feb 06, 2024

If you have the opportunity to work with someone ask for Kaitlyn! Her customer service, responsiveness and the way she took care of my BMW M4 after two unfortunate events. My car looks brand new! Would definitely trust them and especially Kaitlyn to restore my car.

Feb 06, 2024

La pintura cuando me entregaron el carro estaba almoferada 😡😡😡

Feb 06, 2024

Pensé que el servicio,había sido bueno pero cuando me di cuenta vi algunas cosas que no estaban bien me rompieron unos plásticos de la puerta y el sello lleva la puerta trate de comunicarme para dejarles saber lo que había sucedido pero es la hora que no me an respondido le dejé un mensaje en su teléfono,envie email y fotos a la señora Karla Milán y no he tenido respuesta.

Feb 06, 2024

They forced me to leave my car while I just needed a price estimate, keep far away from this place.

Feb 06, 2024

Utterly horrendous. Total lack of customer service, little to no communication. They don’t return phone calls, they take way too long to do anything. If you want your car to sit for months and not be repaired then this is the body shop for you.

Feb 06, 2024

We took the car here after a car accident. They told us everything was repaired. Driving home from the shop the car began to smoke and the car was completely unaligned. We took the car back and they said they don’t have any other issues with the car and refused to look at the problems still happening. We had to take the car to another shop and the insurance adjuster agreed the shop failed to repair many problems with the car. Alignment Tire & wheel damage Cracked oil pan Bent shaft Much more The staff was very nice and seemed knowledgeable but the minute it became more complicated they wanted nothing to do with it. They collected from the insurance and were done. Don’t go here