Sooters Auto Service

Jan 07, 2025

Absolute best mechanics in town. And damn nice about it.

Jan 07, 2025

My family has been going here since my grandparents. This is the only place I will take my car to be repaired.

Jan 07, 2025

Own my own shop in South Dakota and absolutely love Sooters. Very honest and straight forward with any problems...So refreshing to meet these kind of people!

Dec 07, 2024

Fantastic customer service. Honest and reasonably priced. My son is a student at U of A and his car battery died. Kim was more than willing to help on short notice. Easy drop off close to campus. They gave an honest assessment and fair price and quickly replaced his battery. Zero fluff or attempt to up sell. Easy walk from campus. Highly recommend!

Oct 07, 2024

Very good service with outstanding generosity! They got my taco battery and serpentine belt replaced by the next day, as well as checking my car computer for any engine issues.

Sep 07, 2024

I used to sell parts (for a few different companies), so I know pretty much every shop in town. I live on the north side of town, and I rather drive 35 minutes than take mine and my daughter vehicle anywhere else. Not that I dont trust mechanics... but I dont trust mechanics... (there is many other good places, but I choose Sooters over any shop in Tucson)

Apr 07, 2024

Knowledgeable staff that's always willing to help.

Apr 07, 2024

The best mechanics in Arizona. Excellent service. You feel at home there.

Mar 07, 2024

They've been very helpful for the work I've needed done, and the price has been pretty fair. When it's something they feel uncomfortable with, they won't just do some work and take the money; they'll refer you out to people who can handle more specialized problems. I appreciate that kind of honesty.

Feb 07, 2024

Always great service. Love the service and the way staff treats me!

Feb 07, 2024

Great people, great price, and straight forward. I called them as soon as I realized my vehicle had an issue they said they can check it out same day, but might take a few days to get the work done, they diagnosed it and had it ready the next day. I will recommend them to everyone and anyone that needs any vehicle repairs. 2014 Jeep JK

Feb 07, 2024

Great service !

Feb 07, 2024

Great service. Thank you

Feb 07, 2024

I came here from a recommendation. I am sad to say they were mistaken. I spoke with a woman who represented herself as the owner. She told me her guess was that a gasket was blown from overheating but to check she would have to go into the engine and it would cost approx $3000 for everything. I could not afford that. I luckily took it to one other mechanic before selling the car. He took one look at it, saw what the problem was and fixed it for $60. Maybe she saw a woman she could take advantage of or maybe she just didn't want to deal with my car. Either way, be careful who you try to trust.

Feb 07, 2024

I had brought my truck to Sooters many times. I had them replace some shocks on the last visit. They either didn't install it properly, or installed a bad shock. Either way, it almost caused me some serious issues. I will not be returning.

Feb 07, 2024

My daughter is a student at U of A, and I'm 1200 miles away. They kept me advised of repairs and did a great job for a reasonable price. It's nice to know that there are honest mechanics left in this world. I would highly recommend Sooters.

Feb 07, 2024

Sooter’s has been taking care of my car for 10 years now, and I have always appreciated their work, honesty, and care of both vehicles and their customers. Kim is an amazing business owner and runs a shop of friendly and knowledgeable technicians. I had some pricey front end work done recently, and since I started hearing a concerning sound when driving on bumpy roads. They got me in super fast for an appointment, a technician drove with me to make sure they identified the sound I was hearing, and they fixed the problem within an hour and half, as quoted :) They are always willing to make sure their work is sound. They reported to me the difference between a safety concern and a noise annoyance. I strongly believe that Sooter’s has never told me something needed repair that didn’t. I feel their assessments are fair and service is thorough, making me feel confident that my money is supporting the right local business. I’m beyond grateful to have found Sooter’s all those years ago and am a very happy customer, always!

Feb 07, 2024

Very knowledgeable. Very friendly. Honestly, I'd rather have knowledgeable and here you get both! Family owned a plus!

Feb 07, 2024

Very knowleedgable and respectful techs!

Feb 07, 2024

Went here because I had a rounded hex bolt on my motorcycle, it was super quick. Aaron came to help me out and pulled the screw out in 5 minutes

Feb 07, 2024

Went there twice with good service, but the last time I went to get a diagnostic it was terrible! Already told them what I thought the issue was, and they ran a full diagnostic of my truck without telling me, and never telling me there would be a fee to check on the rattle sound. Come the next morning, they charged me $100 to confirm what it was! Topped off my coolant without calling me to see if it was okay, and still charged me for it. Never ONCE did they give me a heads up that I was going to have to pay! When I called back to ask what that all was about, they told me that I should EXPECT to pay because my truck was getting "serviced" when I never approved a full diagnostic. Never coming here again!

Feb 07, 2024

Would never recommend their services. Bad public relations.

Feb 07, 2023

Friendly, honest, competent auto mechanics!

Feb 07, 2023

Great family owned place ! This review is long overdue, since I was supposed to write it last year. Last year I had to do my belts and I was in a rush since the car was also getting harder to turn. I had also messed up the bolt near the belt area. That was another issue. Many shops quoted me high because of the stripped bolt, had far away appointments, or didn’t seem to care. When I spoke with the owner on the phone about my matter, she really listened and was able to get me in soon. The shop did a really great job and was able to find out what was causing my car to not turn smoothly. They were also able to loosen the bolt that I had stripped ! The final bill was also at least half of what some shops quoted. The second time I went was yesterday and today to pick up my Vehicle. I haven’t actually tried any other shops around town, so I can’t compare service in quality, but I am very happy with Sooters. I plan on using them for the future and have already recommended it to a few friends. Thank you Sooters!!! ** had to edit since I wrote the first one on Sir **

Feb 07, 2023

Great, quick and respectful. Good prices too. First time with them was awesome. Will be coming back.

Feb 07, 2023

I called to verify an estimate that I got elsewhere, which seemed pretty high. Even though I made it clear that another shop might end up doing the work, the woman who spoke with me took the time to look up the necessary details and give me their estimate. I'm new to town, and since I don't yet have a regular mechanic here, I really appreciated the help. I'd short-list Sooters for my future repair needs.

Feb 07, 2023

I feel very lucky that Sooter's was recommended to me when we moved to Tucson several years ago. They are always highly professional, do the repairs they say they'll do at the price quoted, and are extremely friendly. Nothing but excellent experiences here.

Feb 07, 2023

I have used Sooters for over 15 years and they are the best! They wont cheat you and they give the best rapid service❤❤

Feb 07, 2023

Most honest and friendly mechanic I have found. Paul and Kim were both a joy to work with. They were extremely honest and took the time to talk to me with all my questions. They did not rush me at any point. I will be going to them for all my car issues moving forward.

Feb 07, 2023

My daughter is a student at University of Arizona. We live in northern California. When she called me to tell me that the check engine light came on in her car and she's supposed to drive 800 miles home next week I immediately had a sunken feeling in my gut! After calling multiple shops that could not see her for two weeks I called Sooters, and spoke to Robert. He told me that if she could bring it down now they would run the diagnostic and see what repairs if any were needed. This was at 4pm in the afternoon. My daughter took the car down, they ran the test only to find out it was just an error that needed to be cleared. Thank you Sooters and staff for taking care of our daughter and making me feel there are still honest repair shops out there. I Highly recommend this business.

Feb 07, 2023

We have been taking our cars to this business for many years. Always the best service and honest prices, and excellent mechanics. Big shout out to Kim in the office.