Sid Dillon Nissan Service - Lincoln

Jan 30, 2025

Zero effort made to fix my vehicle Zero customer service Zero stars if it were an option

Jun 06, 2024

Manager at 56 and O Street very unprofessional. Needs to learn how to treat a customer. Wrong way to approach someone.

Mar 06, 2024

Zero stars would be a better rating. They do a good job on sending emails and text messages about your appointment time but if you plan on waiting for the vehicle, don’t. Waited over an hour and my vehicle was not even brought back to get started on. The north location is better on scheduling, but the service techs left rags in the engine compartment the last time i was there .

Feb 06, 2024

Good service and friendly staff.

Feb 06, 2024

Parts department is great

Feb 06, 2024

So impressed with Kyle and his customer service! A problem I was having with my running boards and he fixed without even having to intake my car!!!

Feb 06, 2024

You would think they would have certified mechanics working there but they don’t, all oil over my shield cover on my 2023 nissan maxima and the oil filter was leaking too never coming back here.

Feb 06, 2023

The best service in town.

Feb 06, 2022

Exceptional service all the way around! Would highly recommend!!

Feb 06, 2022

I absolutely love and trust Sid Dillion for all my car cares. I bought a vehicle there brand new it’s awesome. I also have an older BMW that needed work. The price was very reasonable and a great job and quick timing to get it done! Thank you to Zach in service! I needed my car before I went out of town and he got everything done and plus things I needed! Kudos to Zach! Wow give that man a raise!

Feb 06, 2022

Thanks for helping Us...with made one extra Key for Our Nissan Murano 2015..

Feb 06, 2022

Took it in and they took care of it

Feb 06, 2022

What this place does: - Service your vehicle - Identify the appropriate issue with your vehicle - Gladly take your money - Offer to do "maintenance" on things you don't need at this time but would double your cost of the specific visit (pretty normal thing for car repair, but lacks a lot of feel) - Offer a dealer vehicle to use because they could not complete the service on your vehicle by the requested time/day What this place does not do: - Communicate well - Meet your expectations - Provide a satisfactory customer experience - Contact you when your car is or is not done (despite a requested time to be finished and the service not being done at that time. Get ready to call on your own by 4 pm when you dropped off at 8 am) - Care if you scheduled a time to drop off your vehicle and have it serviced (apparently it's first come, first serve no matter how far in advance you call. Good to know. Wish I knew earlier, or maybe when I called to set up the drop-off time) - Have your car ready on the day you expected it to be done - Understand it's okay to call a customer to provide an update, especially if it affects the customer's schedule or ability to have a car completely serviced by the requested time/day In short: disappointing experience. Will probably have to use them again if my car has a specific manufacturer issue. So, I'm glad they will make their money but not communicate, be proactive, or give a good customer experience on the basics.

Feb 06, 2022

Worked with Sherry Moore, very attentive to what my family needed. Services were above and beyond

Feb 06, 2021

Always great service

Feb 06, 2021

Got right in and was out in less then 20 minutes for an oil change and service..

Feb 06, 2021

Always good service! Patience with those who are difficult to work with.

Feb 06, 2021

As always had an awesome experience and they went above and beyond

Feb 06, 2021

Awesome facility ! Top notch staff and service !

Feb 06, 2021

Fast, efficient service. They found the problem immediately. They even ran the vehicle through the car wash. Have purchased 7 vehicles from here and always happy with the deals.