Shaker Quality Auto Body

Feb 04, 2025

Everything went smoothly and according to estimate .

Feb 01, 2025

Called in on a Friday. Dropped my car off on Monday morning, and got it back Monday evening. Absolutely amazing service!

Feb 01, 2025

I found Shaker Quality Autobody thanks to a quick Google search, and I was not disappointed. From the initial phone call until check out, I felt at ease and appreciated by all of the staff! I am by no means a car expert, but they explained the work that I needed, gave fair pricing, and communicated well about any changes/updates. Huge thanks to Rob for taking such great care of me and my car! I will certainly bring my business here again in the future! (Oh, and the super sweet dog who was around really elevated the entire experience, I hope he gets an extra treat at the end of his work day!)

Jan 31, 2025

My "tire pressure" sensor light kept coming on and my tires were losing air, which meant I had to go fill them all the time (total pain). I called around to every tire company I could find (another total pain). Shaker Quality Auto had the best pricing for 4 brand new tires. They also replaced all four of my tire sensors, balanced and gave my vehicle an alignment. I chose a well known, trusted brand of tire (Cooper) and was also offered a rebate. The service was professional, timely and very appreciated. With how much everything costs today, I feel like I was given a great deal. I highly recommend Shaker Quality Auto and even set a few family members there since.

Jan 31, 2025

This long standing local shop is a Shaker institution. Quality work done quickly by skilled techs - thank you!

Jan 24, 2025

I have been a customer for many years and value and trust their service, expertise and excellent customer service. My most recent experience was replacement of the passenger side mirror on my CRV. While waiting for the part, Matt secured my damaged mirror two times and made sure it was safe for me to drive.

Jan 17, 2025

Excellent service. Very friendly staff.

Jan 07, 2025

I have been coming to Shaker Quality for years with every vehicle I own, I don’t go anywhere else. Every member of their staff is top tier and the work stands the test of time. The quotes they give are fair and accurate often more reasonable than some chains. I can’t recommend these guys enough, on top of their excellent mechanical work the service is always very professional and with a smile. I’m a customer for life. I would give ten stars if I could.

Jan 07, 2025

Staff was friendly, knowledgeable, and professional. Work on vehicle was spot on. Highly recommend.

Jan 07, 2025

True professionals.

Dec 07, 2024

These guys are awesome!! I brought my car in, having bumped the plastic panel thingy on the undercarriage in a parking spot. I’m a little hesitant to say this, as I don’t want anyone to insist on getting the same price I did, but they reattached it in less than 10 minutes and didn’t charge me… wow. Really nice people, and there’s a very friendly dog in the back that might come out and say hi if you’re lucky. :)

Nov 07, 2024

Excellent service. Everyone here was incredibly helpful. Had a minor issue that was fixed promptly without any charge.

Nov 07, 2024

Love this place - took care of me years ago with a tire problem (last minute and i was stuck) and just had body work done. Everything was as promised and faster than expected. Good work and good people - especially nice in today's world!

Nov 07, 2024

The customer service was excellent and they did an awesome body repair job on my car...it looked exactly like when I purchased it off the show room floor!

Oct 07, 2024

Expert mechanics, friendly staff. They offer just about any car service you need, body work, mechanical, and even detailing. Only drawback is, it's located in a crowded and cramped business district

Oct 07, 2024

I really went back and forth on how to write this review. I’ve only used Shaker Quality two other times to switch my summer wheels to winter wheels with no issues, fair pricing. However now that I needed real repairs I had real concerns. I called bc my car would vibrate at high speeds - they gave me an appt a few days later. I dropped the car off around 8:30/9 am. Waited at a local coffee shop until 2 pm when I gave them a call for an update. They informed me someone called out and they couldn’t get to it today but would get to it any other day that worked for me. Ok fine staffing issues happen, I would have appreciated a heads up or an earlier communication. Brought it back a few days later. Dropped it off around 8:30, by 9:30 they told me I needed new tires. Again around 2-3 pm I called asking for an update and they stated the tire people didn’t have a fourth tire in store so they couldn’t replace them today. Again, would have appreciated an earlier update. Now I bring it back a third time. Dropped it off around 12 pm, they call me at 4:30 pm saying it’s almost done. I come by, pay, and while I’m waiting the mechanic informs me they couldn’t complete the alignment because they needed a specific tool or bolt they didn’t have. I’d have to bring it back a FOURTH time now just to replace tires. When I get home I’m looking at my tires confused because they left a bunch of lubrication all over the rims and tires so I try to wipe it off when I see there’s damage to all 4 rims, underneath the tires on the very top lip. No way regular driving could have caused that damage, I know what state my rims were in. Also there was a dent on my quarter panel that wasn’t there previously. I leave them a message and they get back to me when they open wanting to make things right. I tell them I can’t just leave my car for weeks as I live alone. They offer to pay for a rental car while they service my car. It took them about another two weeks to get the rims resurfaced and the dent fixed. Now if we’re keeping count, that’s three entire weeks just to replace tires. While they did all they could to right the wrongs that happened, the car looks great now and seems to drive alright, I can’t overlook the insane inconvenience and stress this entire situation has caused me. As a side note, a different mechanic there offered to “take me to dinner” for being so patient with them. Unnecessary and made me feel uncomfortable. Likely was just a lighthearted joke but still.

Oct 07, 2024

I’ve always liked this place because they are in the neighborhood and always sponsor local events. I’ve taken the car in a few times and they always have everything handled. After I picked up my car this last time, it started acting up a couple miles from the shop. I called Shaker Quality and they were very understanding and apologetic. They got it towed back to the shop, figured out the issue, and got everything fixed. No additional charge for anything. I understand things don’t always work out as planned. However, they handled it honestly and gracefully. Thanks, Shaker Quality!

Oct 07, 2024

I’ve used sugar quality auto twice for bodywork. They do fantastic work. Communication is prompt and pricing is fair.

Sep 07, 2024

Best place to get your car done on the east side, reasonable pricing, didn’t take advantage like most car places do. My car drives like it’s brand NEW!!! Thanks guys for your quick service.

Sep 07, 2024

I have no idea the quality of their work but they are very inconsiderate of their neighbors parking 8-10 cars on the side streets and taking away parking spots for the residents

Sep 07, 2024

Nothing but honest n quality

Sep 07, 2024

SUPERB SERVICE!!! They are lifesavers, would recommend 1000x over! Mechanics you can wholeheartedly trust. I came into town for a long weekend and my car broke down right as I left to head home to Chicago. I dropped my car off first thing in the morning and the staff was SO KIND and had my car diagnosed, fixed and returned to me before 1pm the same day!!! They were unbelievably helpful, and really did me a huge favor. They were honest about everything - transparent with pricing, what fixes are a priority/which can wait, etc. If I lived in the area I would bring my car here for all future repairs, could not say enough positive things about my experience with them!

Sep 07, 2024

Very professional, knowledgeable and provides quick work. Restore to original condition.

Sep 07, 2024

Would have been nice if they had cleaned the car off. It was pretty dusty with shop dust.

Aug 07, 2024

All the employees at Shaker Quality Auto are so helpful and friendly. We have taken our cars there for everything from an oil change to custom body work! They are fair and honest and quick to respond. Rob, service manager even helped me fix a fuse - complimentary! When does that ever happen these days?!?! Thanks SQA!

Aug 07, 2024

I use this place often for many repairs that I need for my cars and they always do more than necessary and offer superb customer service. Trust them

Aug 07, 2024

Update: I hit a deer and since they had done a good job in the past I took my car there this time. There were some delays with getting parts because auto dealership computer systems had been hacked. Other than that they did a great job and were professional through the whole process. They even agreed, because of the delay, to pay for my rental car when my insurance coverage ran out! Every time they have done body work the work has been excellent. I would recommend this place to anyone. I had body work done on my car there recently when my bumper got damaged. I had taken it there before for body work as well. Both times they did an excellent job and they were super friendly, helpful and professional. My only complaint is with the towing service they have listed on their website, Kufner towing (I had the car towed in this time). The guy from kufner who answered the phone was very rude and very unprofessional. The gentleman who actually towed the car, however, was very friendly and professional.

Jul 07, 2024

Great service and work.

Jul 07, 2024

Luv the work they did on my truck it looks brand new.. thanks guys

Jul 07, 2024

Mark was very quick and kept me well informed every step of the way, great service 10/10 would recommend to everyone

Jul 07, 2024

The service here was phenomenal. Very informative about the whole process and let me know everything that was going on with my vehicle. Would recommend.

Jul 07, 2024

Very accurate and pleasant. Did the work very well. Will call on them again.

Jul 07, 2024

Very pleased

Jul 07, 2024

We had a good experience working with them!