Service Center - Germain Volkswagen of Columbus
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Review highlights
"Great customer service with very reasonable wait time."
"Service team had four new tires and an oil change done quickly with zero issues."
"Great experience at Germain from ordering the part to the replacement service."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
1495 Auto Mall Dr
Columbus, OH, 43228
Phone number
Call: (614) 618-0083Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Description
At Germain Volkswagen of Columbus, we can help you with regular maintenance and VW repairs at our local Ohio service center. Schedule VW service nearby at our Volkswagen dealership in Columbus, OH, and our certified technicians will help you with whatever your vehicle needs, from a VW oil change to tire rotations, brake pad replacements and other services.
Reviews (31)
Feb 05, 2025
Everyone is very nice and thorough when it comes to what your car needs are. I purchased a car over 2 years ago from them and go to them for all my service needs. Very efficient and highly recommend.
Feb 03, 2025
Great customer service with very reasonable wait time.
Feb 02, 2025
The knowledge and comfort excellent. Customer service is always fantastic!
Feb 02, 2025
Was treated very good every time I stop in for service
Feb 01, 2025
Very friendly and helpful staff. Also a very nice waiting area
Jan 31, 2025
Brandon was a pleasure to work with.
Jan 31, 2025
Fast friendly went the extra mile proving customer service
Jan 31, 2025
Great service while purchasing my first vehicle. Mike and the whole team were great to work with. I am grateful for them being a part of my new purchase
Jan 24, 2025
Quick service and fixed it correctly.
Jan 24, 2025
Service group was great! They were ready at my appointment time, the lobby offered a small but welcoming waiting area, and the car was ready in less than an hour.
Jan 17, 2025
Destiny was super friendly, attentive and knowldegable. She was the true definition of what great service is. Although i did not get other names, all the staff was also friendly.
Jan 17, 2025
Excellent service at Germain’s VW. My service advisor Daniel, was very professional. Service was prompt.
Jan 17, 2025
Incredible Service and professionalism!
Jan 17, 2025
My wife's car had issues, she stopped by the dealership they were nice enough and took her home they ordered a new radio and had it ready the next day. They were nice enough to pick her up. Everyone was professional and courteously, just this time when ever we need to be there.
Jan 17, 2025
She was very professional and a great experience.
Jan 17, 2025
The service took way longer than expected.
Jan 10, 2025
Destiny was a pleasure to work with! Very friendly and professional. Service team had four new tires and an oil change done quickly with zero issues. The price came in lower than originally expected, so all around very pleased.
Jan 10, 2025
I really enjoyed my experience and the service was excellent.
Jan 10, 2025
I was in for a recall this time. Dan was very helpful, great communications when it was done and a pleasant experience.
Jan 10, 2025
The Experience with Daniel Cornell at Germain was awesome. I was informed every step of the way. And I am impressed with my experience at Germain VW.
Jan 10, 2025
The fastest service to get my tire and wheel fixed on my Jetta. Also, they generously gave me a rental car on them! Cannot recommend this place enough!! Daniel was so accommodating and helped the process go smooth in a stressful situation.
Jan 07, 2025
All personnel at Germaine are helpful and courteous. It's always a pleasant and painless experience to bring my Jetta to Germaine Volkswagon.
Jan 07, 2025
Dan and crew were great! Very responsive and easy to talk to. They did a great job!
Jan 07, 2025
Daniel was awesome to work with, he kept me informed with the service of my Tiguan every step of the process.
Jan 07, 2025
Great detail! Daniel and Brandon are great!
Jan 07, 2025
I had a great experience at Germain VW as usual. The service team is very helpful and informative.
Jan 07, 2025
I think everyone was taking care of clients and job. I was informed and was waiting for the service in the dealership. Everyone was polite and helpful. My car will be still waiting for another service.
Jan 07, 2025
My first service experience at Germain VW was perfect. I was cordially greeted by several staff, promptly served in getting my car into service, was able to use a quiet area to do work during the appointment (coffee and tea were readily available), and the work was done in less time than was estimated. It is so refreshing to encounter people who care. It was an A+ experience!
Jan 07, 2025
They done a great job got us right in very informative thanks and Happy New Year
Jan 07, 2025
This was my first time there and everyone was professional, courteous, polite, respectful, caring and friendly. I was kept informed on the work being done on my car until it was ready. Not all service departments are like this. I’ll be bringing my car back for any future service.
Jan 07, 2025
Very Kind, and explained very well what is needed to fix my car. Always a pleasure coming to get a check up on my car, as well as an oil change ☺