Subaru Service - Germain Subaru of Columbus Service Center
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Review highlights
"Quick intake, and quick turnaround time. The folks in the service department are great and I've had nothing but good experiences."
"The waiting room has comfy seats and good free coffee and snacks."
"Standard car service but no communication from our service advisor (Emma)."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
1395 Auto Mall Dr
Columbus, OH, 43228
Phone number
Call: (614) 618-0043Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 8:00 PM
Description
When you need to schedule Subaru service nearby, choose our Subaru dealership in Columbus, OH. The certified technicians at Germain Subaru of Columbus know your vehicle better than anyone else, so stop by our trustworthy service center for all your Subaru repairs and regular maintenance. Whether you need a Subaru oil change, tire rotation or brake pad replacement, we can assist you.
Reviews (31)
Feb 05, 2025
Chad, my service advisor, was very helpful and friendly. My 6 month service went smoothly. My courtesy inspection and car was are much appreciated. The waiting room is very clean and well stocked for customers. Thank you.
Feb 05, 2025
They are always friendly and helpful when I visit!
Feb 05, 2025
Totally helpful friendly and fast. Thanks!
Feb 04, 2025
Service was excellent!! I was updated frequently. Service was completed in a timely manner. Staff was very polite and professional.
Feb 03, 2025
Friendly employees, excellent service, and great price!
Feb 03, 2025
Great job, guys! I like the professionalism
Feb 03, 2025
I took my Crosstrek in for its 6000 mile service. I needed a car because I had to work so they gave me a rental car to use. That alone was huge for me. They kept me informed by text as to the progress of the service which was super nice. The staff was very friendly and explained everything. They even sent me a video of the service appointment. Nick was my awesome salesman when I purchased this car and I now know the service technicians are awesome too. I strongly recommend Germain Subaru Auto Mall. Especially ask for Nick when shopping for your car. You will not be disappointed!
Feb 03, 2025
I was there yesterday to get my tire patched, and Chad was very helpful from start to finish.
Feb 03, 2025
My car was having issues. I simply brought it into Subaru and Erin took it from there.
Feb 03, 2025
They are very caring, respectful and knowledgeable about their vehicles. I trust them completely.
Feb 01, 2025
It was another great experience with Emma. I just needed the headlight bulb replaced and she took care of it in no time. The cost of parts and labor was reasonable. Thank you again for a wonderful service.
Jan 31, 2025
Aaron was fantastic and quick. He made sure he addressed any issues with my vehicle and let me know the price. Very thorough.
Jan 31, 2025
I love my Subaru. Not only do I love driving my car, but I love the care the service department provides for me. Chad is kind, polite and helpful.
Jan 31, 2025
The were very quick and checked everything thoroughly. Also very kind! Always treated like family when I come for service.
Jan 30, 2025
Great communication. Easy process.
Jan 30, 2025
Great service
Jan 30, 2025
Great service! Friendly and courteous employees!
Jan 30, 2025
This was my first time bringing my vehicle in (routine service). Everyone was very friendly and professional!
Jan 30, 2025
I was able to schedule an appointment for a flat tire on my Subaru app same day and I was in and out in an hour. Emma was great and was quick to get things done.
Jan 30, 2025
Nice waiting area, good service
Jan 23, 2025
Great oil change experience. Easy to schedule, in and out quickly, great multi point and maintenance schedule update with service technician and a cup of earl gray tea while I waited.
Jan 23, 2025
Great service department, professional, friendly and knowledgeable.
Jan 23, 2025
I can trust them to do a great job
Jan 23, 2025
I love Germain Subaru! Someday I will even be able to afford a new Subaru. They have helped me get two great used cars in my budget. They are low pressure but eager to help. Shout out to Patrick and Val. They make a stressful situation just a little better and should be proud of their work and dealership. I love Germain Subaru & happily drive an hour to get their help. Buyer in 2025! Ann
Jan 23, 2025
I went in for my routine oil change and tire rotation. Great service as always!
Jan 23, 2025
Love that I have a single point of contact for service - Chad’s been helpful through all my visits and advocates for enhancements / maintenance that makes sense without being pushy. Keeps me coming back - plus the Subie runs great!
Jan 23, 2025
Matt at Germain Subaru was wonderful to work with in getting my Subie serviced. I give him an A+ rating!
Jan 23, 2025
Pleasant, friendly experience. Nice waiting area and work was completed in a timely fashion.
Jan 23, 2025
Quick accurate service. Always available. Knowledgeable.
Jan 23, 2025
Super fast, incredibly easy, extremely efficient with communication. Has my business for life.
Jan 23, 2025
Very helpful and knowledgeable, helped take care of a leaking engine and stressful warranty company, won't take my subaru anywhere else!