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Service Center - Germain Nissan

5

4

3

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4.7
(892 reviews)
Review highlights

"Service was completed on time and Kim and the staff were incredibly helpful!"

"They gave me the price up front, did the work satisfactorily, found no problems."

"Great experience with Greg and the maintenance/Service folks."


Overview

Categories

Auto repair shop, Auto tune up service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM


Description

At Germain Nissan, we offer exceptional Nissan service in the TriState area, from brake service and auto repairs to oil changes and more. Schedule Nissan service at our Nissan dealership in Columbus, OH, and our team of certified technicians will ensure you receive the proper maintenance and Nissan repairs for your vehicle.


Reviews (31)

Feb 05, 2025

Very quick and thorough and quick scheduling. They gave me great options for other service needing scheduled. Very good use of technology and a great wait and remote work environment atmosphere. A highly productive visit indeed!! Thanks Germain Nissan crew!


Feb 05, 2025

Getting my oil change and tire rotation was pretty quick and easy. Bianca was very friendly and helpful.


Feb 05, 2025

Good service


Feb 05, 2025

My experience with Max and Abu were great. They were very patient and listened to what I needed I am still working with Abu trying to figure out what my best option would be. I have been buying from nissan for many years starting in New Jersey and I continue to keep doing it. Wouldnt go any where else!


Feb 05, 2025

Paul and all came to the rescue!


Feb 05, 2025

The service and the appointment was excellent!


Feb 05, 2025

I was very pleased with my car service appointment. This was my 1st visit to the service department with my car. Paul was great, as well as the gentleman in the parts department. I was taken care of and I felt my car was in good hands.


Feb 05, 2025

Service was handled in a reasonable time. All staff friendly & professional.


Feb 04, 2025

Service person was nice but unfortunately I was goaded into getting everything done that day. If I wasn’t so numbskulled I could’ve done the repair myself likely for under $100 but I was blindsided as a new car owner and paid north of $500 for a minor repair. I have learned my lesson and will not ever be going back there.


Feb 03, 2025

Got here at 815, still here at 956


Feb 02, 2025

Great service, quick & easy! Love how easy it is to schedule online.


Feb 02, 2025

My experience was very professional they took the time to explain everything that needed to be done with the vehicle. The service was done at a nice pace in and out. Over all there customer service was great. I recommend this place to anyone who needs service done to there vehicle. Bianca was awsome. 👍🏾


Jan 30, 2025

Bianca has excellent customer service, explained what was done to my vehicle and contacted me before other service was performed to make sure I wanted the additional service. Thank you.


Jan 30, 2025

Good and timely service


Jan 30, 2025

Paul was attentive and efficient. Even saved me a couple extra dollars with the coupon I had! Service was completed faster than expected and I was not pressured for extra work ‘recommended’. Very satisfied


Jan 30, 2025

Really like the waiting area, and Great Service, will always go there for service! Adrianne


Jan 30, 2025

The staff was amazing everyone was very helpful. The young man that helped with assist in my oil change sweet also thanks to the guy that did my appraisal. If that's not the nissan you use ✋️ where you are going and go there just pleasant thanks so much.


Jan 23, 2025

I had a service performed on my wife's Infinity. Basic oil change, tire rotation. Paul listened to my concerns and completed the service as requested. Reset all alerts. Additionally we purchased a 2011 Sentra in 2015. My son was driving it when he had an accident. Luckily no one was hurt. Very pleased with Germain and Paul. Thank you


Jan 23, 2025

I had an urgency - blown out tire. Germain accommodated me same day and handled my issue during my work lunch hour.


Jan 23, 2025

My view with this dealership hasn't changed great professionalism, outstanding customer service and they get the job done the way it should be. Kudos to the service workers and their friendly staff


Jan 23, 2025

Extremely disappointed with final cost of repair! When booking appointment I was told the cost of engine diagnostic would go toward cost of repair. After repair was complete I was told that's not the case which ended up being an additional $200. Not the first time I've had issues here.


Jan 16, 2025

Best Nissan Location to go to.


Jan 16, 2025

Bianca customer service was excellent she took a higher step to help me with my car problems and my warranty, she was nice and good with her skills Thank you for your help Bianca and keep up the good work


Jan 16, 2025

Great service, honest communication, quick turn around. No hard-core upselling or BS.


Jan 16, 2025

Quick and easy and competitive pricing.


Jan 16, 2025

Quick service and friendly staff


Jan 16, 2025

Service on my 2019 Rogue SL AWD was a very good experience. The technician Max Barajas explained to me all I needed to be done on my SUV and why. He was attentive and his time estimate for finishing the service on my car was very good. I highly recommend this service & I'll use it again. Also, their receptionist helped me with how to use their TV while I was waiting…


Jan 09, 2025

Max provided high communication and great service! Will definitely continue getting service done here


Jan 06, 2025

Service was great as always Max was polite, very informative on the questions that I had and had a very good sense of humor


Jan 06, 2025

Very friendly and helpful staff


Jan 06, 2025

Wonderful and always feel as valued