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Scott's Master Auto Repair

5

4

3

2

1

4.6
(115 reviews)
Review highlights

"took care of my problem quickly and reasonably"

"Very nice staff Holly work what their prices are little I I'll go there again"

"Great people trustworthy mechanics wonderful owner fair prices."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto tune up service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

If you’re looking for expert auto repair and tires in Collinsville, IL and St. Louis, MO, you’ve come to the right place with Master Auto Repair. With a wide selection of premium tires and top-notch auto repair and service performed by ASE-certified technicians, Master Auto Repair is proud to display the ASE Blue Seal of Excellence, a distinction that only 15 percent of auto repair shops in the entire country can claim. With easy appointments, complimentary shuttle service and loaner vehicles, we take the headaches out of auto repair in St. Louis, MO and Collinsville, IL. Schedule an appointment and you’ll find out why customers keep coming back to Master Auto Repair.


Reviews (26)

Nov 07, 2024

Always there when you need them, friendly and know what they do👍👍


Nov 07, 2024

They did a great job replacing the rear main seal on my truck would recommend to other


Oct 07, 2024

Been going here for 9 years, but no longer. They do good work and are honest;Reason being is my spouse and I dont want to deal with Tina anymore after the last visit. She treats people like dirt. Scott and Doug are kind and respectful and do good work.


Oct 07, 2024

This is the best place in St. Louis. Very nice, trustworthy. They go above and beyond. Thank you Marty for your help. 2016 Shelby f150.


Sep 07, 2024

They will give you an honest price for whatever you need done on your vehicle. Scott is a great guy I have come here for years. If you have not been here by now definitely a place to check out next time you need to take your car in.


Jul 07, 2024

He won't lie to you and gets the job done right.


Jul 07, 2024

I must say they helped me a lot. When I brought my car to this place, they found some severe issues that another factory couldn’t have found a few weeks before. If they hadn’t detected the problems, my family and I would be in danger and might lose our lives. Their repair was so prompt, and all the staffs were so kind and sincere. After they fixed the issues, I could go on a two-week road trip and come back to St Louis without any troubles. I recommend here by all means.


Jun 07, 2024

I had a wonderful experience here. Despite the full parking lot and wait list for service, they helped me when my tire was damaged on hwy 55 by a large piece of metal near their shop. They repaired my tire and I was on my way. Tina and the mechanic were friendly and professional. I would highly recommend them.


Jun 07, 2024

The did an amazing job.


May 07, 2024

Quick, easy, and cost efficient. Not too many shops in the area are competitive with pricing like them. Friendly staff as well. Will be returning!


Mar 07, 2024

Great people


Feb 07, 2024

Did great on my blower motor issue and door latch.


Feb 07, 2024

Friendly & quick


Feb 07, 2024

High quality service at market quotes...always reasonable...beats bids from other shops


Feb 07, 2024

I had a great experience here. Went in for emissions and inspection, they informed me that my rear sub frame was rusted out. That was quite a shock, yet they went out of their way to check on a recall or warranty and there was one! Got it all taken care of for free! I will be bringing my vehicle to them from here on out.


Feb 07, 2024

I pulled off the Interstate with a rapidly deflating tire. It was late in the workday. They got me in, fixed my tire, and had me on my way quickly. Great service at a great price.


Feb 07, 2024

I took 2021 Trailblazer Scott's to diagnose my check engine light. (The dealerships said it would take days. Seriously, I am not lying!) Scott's had diagnosed the emissions issue in about 2 hours. The only problem? The part was on backorder. The crew called me back a week later, having found the part. They even completed the repair before the 4th. The price was right. The service was knowledgeable, friendly, and fast. They have made me rethink the need to take my car to the dealership. I know that Scott's will be my first choice for repairs and service from now on.


Feb 07, 2024

I would give higher if possible.They are all so helpfull and nice,Affordable,all the above.I would definitely recommend to everyone.


Feb 07, 2024

Service and friendly atmosphere is the best and very professional


Feb 07, 2024

Was able to get it just a couple of hours after I called same day. I had to call 12 places until I found one that could get me in today. Thanks Scott’s Master Auto Repair!


Feb 07, 2024

When you want somebody that knows what they're doing this is the place to go


Feb 07, 2023

Ive been going to Master Auto Repair for years. Scott, Marty and their mechanics are outstanding. Their prices don't break the bank and they are the only mechanic I have ever been to that recommend against specific services unless you truly need them, to keep you from spending unnecessary money. So why the 4 stars? Unfortunately, one of the younger front desk women had a bit of an attitude when I dealt with her this morning. Part of the situation was my fault because I did misunderstand what she was trying to tell me, but having been on her side of the counter in other situations, one of the worst things you can do in customer service is get defensive and snippy. When there is a misunderstanding, you don't give attitude, you calmly explain what you meant, and leave it at that. Yes, i made the mistake of saying "theyve never had a problem doing this in the past", but i wasnt rude and i didnt swear or raise my voice or anything. I miss the front desk staff they had a year ago, the last time I was there. They were much friendlier than this young woman. If Master Auto gives her some coaching on proper customer service, I will happily update this rating to a 5, as the loss of 1 star is solely due to this individual. Update: I dont think this woman is working for them anymore, or if she is, I haven't noticed as they have a much more pleasant demeanor when I talk to them now. They've been really patient with me when I call asking for updates on my car, and of course scott and his team provide the same level of outstanding mechanical service. For this reason, I'm updating my rating to 5 stars.


Feb 07, 2023

Driving thru St Louis and had our exhaust drop at the same exit as Scott's... called and ask if they could take a look... 45 minutes later we were back on the road and they Did Not charge us... WOW real and kind people still exist in this crazy world!! The only complaint I have is this act of kindness made Wife cry... If we lived close this would be our only car repair shop!! Thank You all for your kindness and care!! Sincerely Eric and Stephanie Barger ❤️ 🙏


Feb 07, 2023

MY DAUGHTER FAITHFUL GOES TO THEM IF ANYTHING IS WRONG WITH HER VEHICLE! MARTY AND THE REST OF THE STAFF IS HONEST, INFORMATIVE AND HELPFUL! WE WOULDN'T TAKE THE CAR ANY OTHER PLACE


Feb 07, 2023

They are a great repair station. I know most of the staff


Feb 07, 2023

They do great work. Had to make multiple trips for minor issues after receiving service. Didn't understand why it would take an entire day to correct something they did. I'd recommend them if you have the time and patience...