Scotties Auto Body Repair Inc

Jan 07, 2025

A place where customers are treated like family and are kindly helped. A place run by good people who do their work accurately.

Jan 07, 2025

They did an excellent repair job. The only problem I had was their promised schedule -- I was told it would take 4 days, it ended up being two weeks. It would have been More than two weeks but the nice lady there put a rush on our repair and was able to get it done by the (second) promised date. I am satisfied and would use their services again.

May 07, 2024

Was referred by my mechanic who lives in the area so I assumed they would be good professionals as he is …I was mistaken. Called to have my alignment and cradle shift done Friday originally but my shift at work changed and I had to reschedule for Thursday on my off .Was told it would take half a day if I dropped off in the morning which I did at 9am. I was told I would be called when it’s done. Didn’t hear anything until 4ish pm not knowing they close at 5pm, so when I arrived at 5:15 because I live in Portland area I was shocked to find I couldn’t retrieve my car and now have to take the day off ANYWAY defeating the purpose of going through planning the way I did. I would have thought there would have been a heads up, an estimated time of completion , or some sort of curtesy but again I was mistaken. I will not be returning.

Apr 07, 2024

I user Scottie’s after my accident and they did an excellent job I’m very happy with the results and they made it easy with my insurance.

Feb 07, 2024

Called and asked if they could press out a wheel bearing for me, and press in the new one. They said yeah we can do that. Alright cool. I asked "when is a good time to bring it in?" The guy on the phone said "you can bring it in and we can have it done by the end of the day" AWESOME. I asked how much would that run me? He said $50. YES! I dropped it off 30 minutes later. Never heard back from them by the end of the day like they said. Ok maybe it's taking a bit longer. I called the next morning, asking if it was ready. The guy said they hadn't even started working on it but that it would be ready by the end of the day. Hmmm ok. End of day 2 rolls around and my husband calls to see if it's ready. Yes it's ready. Okay well why didn't they call when it was ready to be picked up. Good work but terrible communication on their part. When Im told something can be done in a certain time, I expect it. Otherwise I'd just find another shop who can help me faster. I need my car for work and the sooner I can get it put back together, the better. Their customer service is just a little sketchy that's all.

Feb 07, 2024

Do not go here. Took my car in to get repaired and there was nothing but incompetence from the people i talked to. Please save yourself the money and time. From ordering the wrong parts or not enough parts or just straight up telling me false information. My car was sitting there for almost an entire year and came back with scratches all over the trunk which I can only assume was caused by tools being set there. I asked them to take for a test drive as I was worried about the steering and they said they would but never did resulting in my steering rack never being fixed and having to drive with no power steering and a wobbly car. I was told it would "fix itself" along with the TPMS sensors that also were never looked at resulting in a low tire pressure light always popping on. The painting that was done looked HORRENDOUS, I mean nothing but very obvious orange peel and they didn't even fully paint certain parts leaving the primer almost visible. Finally, when I go to trade in the car, the technicians tell me that there is extremely obvious frame damage to the car that was missed or just straight up ignored. The entire time my car was at scotties sitting there collecting dust and bird poop, it should've just been totaled out in the first place. Please save yourself the trouble, seriously, there are other places that will give you better results.

Feb 07, 2024

Great people to work with Jose In the upholstery shop very happy with his work

Feb 07, 2024

Great people! Dropped off center console and recovered it. Matched color perfect. Resolvable price too!

Feb 07, 2024

Great service and people

Feb 07, 2024

Great work and how to care for the new paint. Took longer than planned for some unexpected delays. I would still go back for other work.

Feb 07, 2024

Have used Scottie's twice now. Always good at communicating with us. Fairly smooth process from start to finish. Satisfied with workmanship on our repairs. Will return should the need arise.

Feb 07, 2024

I went to Scotties Auto Body for a small scuff on my paint. They were very prompt, helpful, professional, and kind. I highly recommend Scotties Auto Body for any services you need. It's hard to find such good customer service these days, and Scotties Auto Body goes above an beyond. They earned a customer for any auto body repairs I need!

Feb 07, 2024

I've been dealing with Scotties on and off (if infrequently, thank goodness!) for 30+ years, and can tell you they're the best. Most recently I had a problem that they couldn't resolve because of a full schedule for months; however, Tony had me come in so he could give me a temporary fix, no charge. He also provided some good, sensible advice on options for proceeding in this weird time when it takes months to get parts and more months to get on the schedule with any body shop. These are definitely the people I want to deal with!

Feb 07, 2024

I’ve worked with Cookie at Scottie’s autobody for years and always been impressed with their workmanship, honesty and price. Would fully recommend them for anything!

Feb 07, 2024

Muy bueno 👌

Feb 07, 2024

Worst shop I’ve ever been too, tried to repair my car through insurance but they kept saying the damage my car had wasn’t from the same accident. So I would not recommend this shop to anyone. They are there to fix and make their money, but not even that they can do.

Feb 07, 2023

Excellent work and super friendly and helpful...

Feb 07, 2023

I took my car here for a bumper replacement and although it took more than initially told, the front staff was more than kind and kept providing me with updates on how the progress was going. The bumper they initially got didn’t fit and when sent back, the one they were given was damaged. After some waiting, they finally got the right bumper and were able to do an amazing job. The only reason I give it 4 stars is because I found some stains in my trunk that were not there before taking it for repairs, they are evidently paint stains. Although I don’t mind, I found a stain on my driver side, it’s clearly that they grabbed on to it with their fingers and didn’t have the courtesy to tell me about it. Overall, very good service.

Feb 07, 2023

Is service is very slow

Feb 07, 2023

It was there for longer than I expected and I had to take the truck back. I doubt they tested the lock they replaced. And part of another job wasn't even done but at least I wasn't charged for that. The people were pleasant, but I won't be returning.

Feb 07, 2023

Made my car look great, just like when I bought it!

Feb 07, 2023

Nice friendly place able to walk in with no appointment to get an estimate

Feb 07, 2023

Scotties did a great job and repaired flaws not even part of the damage. Went an extra mile. Very nice! 10/10

Feb 07, 2023

They did a great job!

Feb 07, 2022

Fast and fair

Feb 07, 2022

Extremely friendly and knowledgeable staff. They were easy to work with and prompt in getting me in for an estimate.

Feb 07, 2022

Friendly, courteous, knowledgeable and accomodating

Feb 07, 2022

Great experience, honest price for the work done. Highly recommend them and will be using them for my other vehicles.

Feb 07, 2022

I had my hood repainted a year ago at this place. Next year the clear coat started to peal off the hood. I went back to check why this was happening and if they can fix it given the life time warranty that they guaranty. However, they denied any wrongdoing and blamed the pealing of the clear coat on a mysterious chemical damage that my car has never been exposed to. They did not stand by there life time warranty and did not fix their poor quality work. Very disappointing... I would advise to find another car repair place since this one does not own up to their mistakes and provide good customer service.

Feb 07, 2022

Incredible customer service, amazing work, friendly staff. Highly recommend using Scotties for any of your auto needs.