Sarasota's Family Auto Service Center

Jan 24, 2025

I’ve taken my truck in 2x for different reasons. 1 was a thermostat and the other was brakes. Attention from front desk was great and workmanship was as good or better than the dealer. Their prices are super competitive and I really appreciate their honesty. Hopefully your experience will be on par with mine!

Jan 10, 2025

Had some tires installed on my 20 Subaru Outback and a 4 wheel alignment 1st time customer, outstanding service AAA+++

Jan 07, 2025

Brought my car in to have the AC fixed. It was blowing warm. I was told by family auto that it was a bad AC condenser they changed me 1200$ to fix it I picked the car up the next day drove for two weeks and the AC started blowing warm again, brought it back in. They did something to it recharge the system. Two weeks later blowing warm air again. I decided to take it to the dealership they found that a pipe coming off of the AC condenser was the problem not the AC condenser the dealership fix the problem blowing ice cold for the last several months. When I took it back to Family Auto after the dealership fixed it I told the owner what was happening that the dealership had to fix it to make it right and he said to me is it working now and I said yes his response was Oh well.

Jan 07, 2025

I can’t say enough good things about Family Auto Service Center! This is a family-run business that goes above and beyond to provide exceptional service and care. From the moment you walk in, you feel like part of the family. They are honest, reliable, and truly care about their customers. Not only did they take the time to explain the repairs my car needed, but they also gave me options that fit my budget. The quality of their work is outstanding, and I left feeling confident that my car was in the best hands. Especially with an upcoming road trip! It’s refreshing to find a place where trust and integrity are at the core of what they do. If you’re looking for skilled mechanics and outstanding customer service, look no further than Family Auto Service Center. I highly recommend them!

Jan 07, 2025

These guys are great! Super friendly and patched my tire in no time when everyone else wanted me to book an appointment days in advance.

Aug 07, 2024

If you want an honest and reliable mechanic and auto repair shop then chose Family Auto!!!!!!!! They do all the repairs on our work trucks at my job, and my boss referred me . They unfortunately me my engine was blown but gave me advise to call the dealership because there was a recall on my trucks engine! So they are replacing with a brand new engine!!!!!! Thanks to the wonderful Family and staff at Family Auto !!!!

Aug 07, 2024

If you’re looking for a reliable and honest family mechanic shop this is the place to go!! Ray and Michelle are very kind and honest. They put new struts in my Porche and only charged me a fraction of the cost and the turn around time was amazing!! I am so grateful to have found them!!

May 07, 2024

Honest family mechanics & office get you up and running again quickly!

Apr 07, 2024

10/10 AMAZING experience here. I went in and they completely fixed all of my brake pads, rotors, calipers, hoses, everything. In one day, I dropped it off around 9/9:30 am and picked it up around 4pm. And it was fair pricing, I paid with cash for a cheaper price. Definitely would go again with any future car repair.

Mar 07, 2024

Had a failed transmission with metallic grinding, Family Auto said transmission could not be rebuilt, 6k for new transmission which was false, it can be rebuilt. They recommended dropping the pan and fluid / filter change, charged 400 dollars for that. Stated it might fix it. Did nothing to fix problem. Called a few Transmission shops, they say the action was pointless. Should have put that money towards transmission replacement. Was told since I "authorized" I must pay. Would not budge a cent on the bill or take any responsibility for bad recommendations. Family Auto...You got your 400 from me, but lost a customer. Do not go to this shop, they are playing games.

Feb 07, 2024

Always very professional but even more importantly a job completed perfectly. I can speak from years of happy service. Rays head mechanic is well qualified to tackel any problem. 5 STAR rating from this Old Customer.

Feb 07, 2024

Came in for an oil change. They were really nice and helpful. Had my car back quickly and they ran a free checkup on the rest of my car too.

Feb 07, 2024

Found the nail in my tire and repaired for cheap! Come here for great service.

Feb 07, 2024

Friendly service, great rates, comfortable seating area, couldn’t ask for more in an auto shop

Feb 07, 2024

Great family owned business. Have used them for mostly tire service. They plugged tire from a screw that punctured my tire and I used them for a tire purchase for a full size spare tire mount. They actually can order tires for your vehicle and put them on for a good price. Will definitely use them in the future for my oil changes,too. They do good reliable work. Great shop.

Feb 07, 2024

Had a weird wobble for a few days while driving. I was in town doing some dog training, and decided to stop at the nearest auto place. Looked up a few reviews in the area and theirs stuck out more because of how friendly and understanding they are. We drove in hoping they could assist us the same day and they were happy to help us immediately. Told us what was wrong and didn’t charge any weird fees or try adding anything else. Great experience, speedy, and fair pricing.

Feb 07, 2024

I brought my 2015 Mazda Miata in and had air conditioning fixed and my windshield washer was not pumping the windshield washer fluid out. They fixed both in a timely manner and the price was very reasonable, will definitely be using them for my automotive care. Thanks to Michelle and the team.

Feb 07, 2024

I just moved from Colorado to Florida and Family Auto is by far my favorite Mechanic in Sarasota county. Family owned, honest professionals who offer great customer service with competitive prices. They had to put out fires from other mechanics I went to in the past and Would show me in detail the problems and fixed them in reasonable time. In an industry full of salesmen / unethical people family auto is a breath of fresh air. No up sales, no gimmicks, just straight shooting all day! Recommend this business to anybody looking to repair their vehicle.

Feb 07, 2024

I'm very pleased with my first visit here. I had a lot of things wrong with my truck and Ray and his team worked very hard to get everything done so I wouldn't need to rent a car for more than a day.

Feb 07, 2024

Incredible, friendly and honest service

Feb 07, 2024

My daughter was driving from Naples to Gainesville on I75 and was caught up in a multi-car accident, 2 hours from Naples. Our car was not drivable and needed towed to a nearby repair center. I was out of state and unfamiliar with the area. A quick google search and I took a chance on SFASC. Great decision! Caring, understanding and dedicated team! Thanks for helping my daughter and I through a tough experience and getting her back on the road!

Feb 07, 2024

My father gave me his prized possession when he turned 92 years old. A 2002 Chevy Camaro, rally sport anniversary, edition, my father was a collector of Camaros, and this one happen to be the best one he ever owned. This car is super clean, low mileage, mint condition, clean motor, it’s a real treasure, It is very special to me, so when it started acting up, it was very devastating to say the least. I had a recurring issues with throttle body and sensor’s. Therefore the car kept going into reduced engine power mode and was very difficult to drive. It would be good for 100 miles and then act up again. I thought for sure I would never be able to resolve the issue for good. I was at a loss afraid I would have to sell this or get rid of it because it wasn’t reliable enough for me and my children. I was so very heartbroken. We decided to go with a new mechanic one my sister’s boyfriend uses for his truck. So we gave it a try. I was very nervous being the third mechanic now to work on my Camaro. I asked him to take his time to drive the car lot. And make sure the issue was resolved. Because it seems to come back within So many miles. No matter what we do to it. Family Auto must have looked every single thing over on my car because they found the root cause of this issue. And trust me, it was a needle in a haystack, because my car has been running poorly for a long time. You have a customer for life family auto. Thank you so much! God bless you and your whole family. Your the best!!

Feb 07, 2024

Needed Brakes really bad and was reffered to Ray here at Family Auto. Was greeted very warmly by his daughter Michelle in the front office and service was helpful, quick and well priced! Found my new go-to shop!

Feb 07, 2024

Nice people

Feb 07, 2024

Ray and his family are the best! Honest and fair!

Feb 07, 2024

VERY BAD EXPERIENCE!!! FOR GRINDING THE BRAKE DISCS THEY CHARGED ME $160, THAT JOB DOES NOT EXCEED $100 BY MUCH, IF YOU ARE NOT KNOWN THEY WILL CHARGE YOU VERY EXPENSIVE... THE MECHANIC IS A LATIN GUY IF HE IS VERY GOOD AT HIS JOB AND HONEST, EVERYTHING THE OPPOSITE OF THE OWNERS WHO WERE THE ONE WHO CHARGED ME. 0 STARS FOR THAT WORKSHOP!!!!!!!!!!!!

Feb 07, 2024

We've been taking our cars here for years & they do a great job! If you're looking for an honest auto repair shop, I recommend you bring your vehicle here...

Feb 07, 2024

Went in for tune up, now I feel like I got a brand new truck 😊. Runs great , they always treat me like family.

Feb 07, 2023

Awesome

Feb 07, 2023

Great personal service... Great work

Feb 07, 2023

Great service & reasonable prices

Feb 07, 2023

I showed up here with my 2013 Elantra for general maintenance. Because of my job, I don't drive much. That made me susceptible to a rodent calling my car their home at some point. Family Auto made me aware of this, waited for my OK, then acted swiftly to replace my cabin air filter and serpentine belt. Friendly staff. Fair prices. 5/5

Feb 07, 2023

Replaced turbo in Chevy trax. Good mechanics and a place you can trust.

Feb 07, 2023

This place is a rip-off. Stay away.