Sapp Bros. Service Center
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Review highlights
"… has always been my favorite truck stop. The ony truck stop chain without a funny bathroom smell. I prefer to do pm service here due to fair prices and quick service."
"I love Thai place clean bathrooms good food nice people god bless America"
"Pancakes, bacon, sausage, eggs hash browns were excellent."
Overview
Categories
Brake shop, Oil change service, Tire repair shop
Directions
2608 S 24th St
Council Bluffs, IA, 51501
Phone number
Call: (712) 322-3000Website
View websiteHours
Sunday
7:00 AM - 11:00 PM
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
7:00 AM - 11:00 PM
Description
Sapp Bros. Travel Center features Mom Approved Restrooms, quality products and merchandise for shopping, and inviting food options including a full service restaurant, Lucille's Famous Fried Chicken and Burger King. We offer the cleanest restrooms and showers on the road for our professional drivers with upgraded amenities for your ultimate comfort. At Sapp Bros. we treat every customer as our guest by providing a clean environment, quality products and a commitment to excellent service.
Reviews (26)
Feb 06, 2025
I had a puncture in the radiator of my 2024 T600 and the People at Sapp Brothers service were very helpful getting pricing options and getting me back on the road with a new radiator with minimal
Jan 31, 2025
Great service got me in quick for brakes and tires would definitely come back again Gary is very nice to deal with
Jan 24, 2025
Came for PM done, waited 3 hours, PM was not done correctly. Fuel filter wasn’t changed and now wondering what else they did not do right. Was charged $500.69 BEWARE Owner Ops!
Jan 17, 2025
Rude incompetent avaricious
Jan 17, 2025
Salesman and service department was so rude. I just asked him to help me find out which windshield blades good for my truck. But he said I don't know. What do you mean? Walmart special book for that,you have to know that if you're professional! He declined my service. He was so rude.
Sep 07, 2024
Be aware, this guys are scammers. I called them for road service to do forced regen for my truck. They gave me an estimate of 50 minutes but their service guy arrived 3 hrs later yet he couldn't do it but the worst thing is they charged me for $600 and had to call another service guy. Just call them if you want to be ripped of your hard earned money without doing service for you.
Aug 07, 2024
This shop is very good. They are professional experts in maintenance. They helped us with the Full PM Service and Brake chamber issue. Also they gave us discount from the total price. Thank you team. Thank you Mechanic John!
Aug 07, 2024
The front counter staff was very unprofessional. Michael Ashley was courteous and pleasant to deal with during my short visit.
Jun 07, 2024
Bad experience, especially with customer service. They don't know how to handle it. I'll never come back here again.
Jun 07, 2024
Caught a rear tandem wheel seal leaking while fueling at the TA in Council Bluffs Iowa . On Memorial Day. Called several repair shops in town and walked over to TA truck service. No shop in town was available. ALL CLOSED till Tuesday morning just to look at it. EXCEPT SAPP BROS.!!!Called and got in immediately unannounced. Took only 3 hours and I was back on the road still able make my delivery in Kansas City. I also got a free shower there as well. While waiting. THANK YOU SAPP BROS REPAIR SHOP!!! Everyone was awesome ...!!!
Jun 07, 2024
They told me 11/2 hours for tire repair, 3hrs later still waiting on tire replacement. Place is a joke.
May 07, 2024
Good service
May 07, 2024
Lub truck and trailer,I was in and out fast! Thank you...
Feb 07, 2024
Best customer service in town.
Feb 07, 2024
Buyer beware... Buy your parts before you get there. They will cost 60% MORE than Peterbilt. I will say that they get you in and out surprisingly quick, but you will pay out the nose for parts. Shocks at Pete are 100. 00 each, Sapp wil charge you 160.00..
Feb 07, 2024
Friendly, service counter, and more They found more problems on her my truck what I know helpful
Feb 07, 2024
It’s been over 3 hours now, trucks came after me got serviced before me
Feb 07, 2024
Loves is cleaner by far
Feb 07, 2024
Shop was over booked and it took over 4 hours to get a tire changed. When I got there they said it would be 45 minutes.
Feb 07, 2024
They charge over $500 for replacing a trailer light bulb. Good luck with these scammers
Feb 07, 2024
They don’t do service
Feb 07, 2024
This place is Great 😃
Feb 07, 2024
This place is a joke, don't even try coming here, even if you are doing your 70 hr reset and have plenty of time. I called by noon that one day to have some minor work done on my unit, they reassured me with a lot of confidence that I will be taking care of, they said sure bring your truck and we will fix for ya!. By 4 pm I checked in and was told it will be 3 to 4 hours until they can start working in my unit. After 4 and half hours waiting I went in for an update, they told me that they will not be able to fix my unit until next day because they close at 11 pm and there were another two other trucks in front of me. But hey when I went inside there were 3 mechanics having the time of their life and another one in the office and 5 empty bays. Woooowww, lesson learned, don't come near this Sapp Brothers truck service or any other Sapp Brothers truck service! And you guys thought that TA was bad!!!
Feb 07, 2024
Very bad experience here! Change my truck oil and forgot to change oil and fuel filters.I had to drive back to there to complain about it!Please avoid this place!
Feb 07, 2023
Super bad customer service from front desk and mechanic, filthy shop too ! Lazy !! Acting like they doing you a huge favor . But it’s opposite , we pay the bill and your salary kids
Feb 07, 2023
The shi..y costumer service I ever meet ... they mechanic talk to me like I own him money!!! Then I said do u have problems with me he said not gonna do anything to your tire .... right cross the street nice guys!!! Go there