Sam's Club Tire & Battery

Jan 06, 2025

As a member of Sam’s Club, I I purchased tires and they were installed. They were very helpful and they did an excellent job with insulation. They were all very very helpful and did a great job of checking my vehicle to make sure that everything was up-to-date and in good condition before you let my car go, I recommend anyone to go here to get their tires. They also provide service for batteries good job Sam’s Club. I just wish I had more locations because there’s only like one in Richmond and they don’t have any locations in Fredericksburg area. Because of this, it makes it very hard to get to the store. I’ve only used my membership once this year.

Feb 06, 2023

Sams has always been a great place to shop for anything you want or need it

Feb 06, 2023

They were good

Feb 06, 2023

This store is always very clean & well lit

Feb 06, 2022

Long wait!!!!! service good

Feb 06, 2022

My experience has been very bad at this place. I went there first at 8 AM and they told me they take people by appointments only BUT it is written nowhere. Also, they took the third person in line who also did not have appointment. When I pushed for it, they reluctantly took me in but told me it would take 4 hrs to complete the service while they took the third person in line first for the service. So, not only they allowed someone to cut the line but also showed partiality, based on what I wonder! If you ever go for the tire warranty here, good luck. They simply denies it with one objection after another - Tire alignment, rotation etc. I don't know when will Sam's club fix this location's tire & battery center.

Feb 06, 2022

Very bad experience. Inaccurate online information, inaccurate hours posted in club, poor customer service, and as I write still waiting after 5 hours in club for a single tire installation. Will never purchase from Sam's again and will not be renewing club membership.

Feb 06, 2022

Waited over 2 hours for 1 tire I purchased and was told I had to wait even longer for me to receive my new Uninstaller tire and rim. Go somewhere else.

Feb 06, 2021

Thanks Sams for helping in my flat tire

Feb 06, 2021

Front desk service sucks. Went first day and after a 30 min wait, scheduled a service appt for the next day. Next day went 1 hour earlier than scheduled appointment and was not served by the front desk even after 45 min wait.

Feb 06, 2021

Please refrain from using this tire department. They have no respect for your property whatsoever. They have damaged both my rear center caps and damaged my rim (chipped my chrome rim in 3 areas).

Feb 06, 2020

The worst place to get tires ! Very unprofessional, one person working and could not locate my tires for over an hour! Dont ever come here for service.

Feb 06, 2020

These guys really did a great job balancing the tires. My Subaru had some issues with uneven wear and they were able to place the tires appropriately so that all the vibrations would go away.

Feb 06, 2019

Been here almost 3 hrs

Feb 06, 2019

Came in just to fix a flat tire, and was told maybe a 1 hour and half to 2 hour wait. After 2 hours, my car still hasn't been placed into the shop. Waited for 4 hours spending time just looking at the front desk employee, while mechanics just stand and talk right in front of me... Unbelievable.

Feb 06, 2019

Super service balanced my tires. Did a great job.

Feb 06, 2019

took me right away!

Feb 06, 2018

Pathetic customer servics... Takes 3 hr ro fix a flat

Feb 06, 2018

Quick service

Feb 06, 2017

IF there is Zero star I would give it to them, inexperience guys I had to wait at the front to give them key about 35 minutes I wanted to do Tire rotation and balance, after 2 hours they called me telling me that they were not able to take the lug nut , I went to the shop and took off the lug nut so easily by myself, They are so lazy in doing job I marked the front driver tire so i know that if they did the rotation or not after 3 hours found that the tires are the same with no rotation , they never rotate the tires bad bad never going there again