Sam's Club Tire & Battery
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Review highlights
"Good service employees very professional,courteous and friendly"
"A great place to shop for everyday items and cheaper prices for more quantity."
"There's an hour wait for rotisserie chicken and the check out lines are worst."
Overview
Categories
Tire shop
Directions
9498 Gateway N Blvd
El Paso, TX, 79924
Phone number
Call: (915) 730-6085Website
View websiteHours
Sunday
10:00 AM - 6:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Reviews (14)
Nov 07, 2024
Left me on hold for 23 mintues
Mar 07, 2024
Terrible customer service. Honestly they should re-train or hire new staff.
Feb 07, 2024
I went to there shop for tires, there was no one in the front desk, I had to get a manager so they could help me. Poor customer service. He asked me for my tire size, I said 15. I asked if he could come outside, and take a look at my car. It seemed like he didnt realy want too. The bays had no cars but one. Looks like he was putting a battery in car. He looked at my car, and said are those factory rims? I said no, he said he couldnt help me. Because they wherent allowed to install on after market rims. They should post that in there waiting room. Why have a tire shop. If your gonna put these Rules? I Will never come in here again. How sad, everyone shops here. But there tiré shop has these rules. Steer clear of this shop. Or you be just like me.
Feb 07, 2024
Techs are rude and unexperiense need more training will never buy tires at sam's
Feb 07, 2024
The workers here are rude and careless. They don't follow appointments set by Sam's call center. Def not going back. If you disagree with them on anything they get in their feelings like teenage girls
Feb 07, 2023
We went during week day in the morning. They were great. There was no waiting time, and the price was good.
Feb 07, 2022
Nobody answered the phone.
Feb 07, 2022
Quick, friendly, knowledgeable
Feb 07, 2022
Their Roadside Assistance that they offer with the purchase of the tires is a disappointment. 6 hours passed after they said they were on their way and they never showed up. When they called they weren't even prepared. They didn't have equipment necessary to change the tire. They were unreliable and unprofessional.
Feb 07, 2019
Buen trato, buen servicio
Feb 07, 2019
Consistent bad service at tire and battery. Long wait times, techs lacking customer service skills. Staffing mismanagement. I will now have to go and get regularly scheduled tire maintenance at another location miles away.
Feb 07, 2019
Friendly staff
Feb 07, 2019
I love it!
Feb 07, 2019
The brst bakery in town. Batteries and tires. There is now comparison. Quality. Service. & Prices