Salims Silver Star Automotive

Dec 06, 2024

I was recommended this place by the dealership due to having a sprinter. Most dealerships don’t service my sprinter, so I gave it a shot. They were kind, and got me in in a reasonable time. However, this is the second mechanic out of six to tell me “the repairs are going to be worth more than the value of the van”. Mind you, I also live full time out of it with my fiancé and dog (it’s converted into a full living space)… So… the value is a literal shelter, as well. They cleared the codes, explained how bad an “intake issue” would be to service, and then told me they’d call back if they were “willing to do the work”. Never called back. I assume because it seemed like a lot of work? I purchased a code reader, proceeded to clear the codes my self and take of part off the exhaust that was causing my engine to act like it had a sock in the exhaust. She’s been running fine ever since. 3 stars for kindness and trying to “explain the horrible issues”. However, a little honesty on what could help would have been a lot more use. $10k in repairs vs $150 scanner and 2 hours of exhaust labor🤔 come on. Update: this shop told me in 2021 that I should just “scrap” my van. I’ve driven it for the last 3 years, with the maintenance attended to like I originally wanted them to attend to. I can’t recommend this shop.

Nov 06, 2024

Thank you, Gus.. for honoring your word.

Nov 06, 2024

We live in the south side of Denver. We drive down to Salims Silver Star because we know we will receive quality car care at a fair price. It is easy to schedule an appointment, we are treated fairly, and our vehichle receives the care it needs. It is worth the drive to know you are getting the highest quality care for your vehicle. Anyone with a Mercedes in my neighborhood is told there is only one place to take your car. We just will not use anyone else after multiple service visits to Salims. Gus always takes care of us.

Oct 06, 2024

Gus is top notch wouldn't take my Benz anywhere else

Oct 06, 2024

Throughout the years, this family owned business has always been there for me and done an excellent job!!

Sep 06, 2024

This team is awesome. My first time to their shop and nothing but a class act. I thought I had a trans leak and turned out to be a control arm leaking. Much cheaper to do and I appreciated their honesty!!! They provided me a loaner car and done the same day!!!

Sep 06, 2024

We lived in the Springs for several years and used Salim's for everything our Mercedes needed. They were great then and we were happy with our service. Fast forward almost four years to when we had a break on our Mercedes a full state away, but the part was under lifetime warranty. Though there was nothing "in it" for them, Salim's worked with us and our shop here to get the part identified and ordered (happily, both shops use the same vendor) so we could get the part replaced for just the cost of labor. I know it was extra work for them, but what a GREAT SHOP to take the time and effort to live up to their work and promise when there was nothing in it for them (aside from a VERY happy couple, and an aging Mercedes back on the road). I recommend Salim's with all my heart--they are 100% better than a dealership and true to their word.

Jun 06, 2024

Salims Silver Star Automobile saved me thousands of dollars on a repair to my C300's turbo charger. I also had them do a brake job and replace the fluids and filters. They did all this in a shorter than expected time while keeping me appraised the whole time. After their work, my car feels better than ever. This is the second time they've worked on my car and both experiences have been top notch.

May 06, 2024

Awesome place. The crew knows what they're doing

Mar 06, 2024

Always so incredibly helpful. The only mechanics I trust!

Mar 06, 2024

If you look further down in the reviews you will see. Ceasars review its very true and on point. My car has BEEN AT THE SHOP OVER A YEAR!! now been waiting months on a update when I go up there Amanda lies to me and gus says he will do things that never get done. I just want my car fixed the right way and back to me so I am not without a car another year.which I was told this shop was great at unfortunately that has not been my experience I don't know maybe they just don't like me or something because getting. My car fixed definitely isn't a priority at all. At this point I'm regretting taking it to the shop. ANY other shop would have had my car back to me before a year's time.

Mar 06, 2024

Went in for an oil change on our SL 600, and everything about the experience was so pleasant. From the dozens of hand written letters of thanks on the wall, to the offering of coffee, to the genuine and honest kindness of every person there, could not recommend this place more! Definitely support this family owned business!!

Feb 06, 2024

A great place to take your Mercedes for care. Salims, Gus is an honest person who treats your car like his own.

Feb 06, 2024

Always gets me going. The price is right service is excellent!

Feb 06, 2024

Amazing owners and staff. They are timely and take great pride in their work and value their customers!

Feb 06, 2024

Eh

Feb 06, 2024

Heard good things about this place for quality Mercedes service when we moved here in 2020 but every time I took my two vehicles for service or repair I always had to take them back again because they didn’t fix it the 1st time. This has happened multiple of time making me question their work. Talked to lots of customers while waiting they said this has happened to them as well. Amanda is rude, lies all the time and Gus means well but his integrity is questionable. My wife took our GL450 for Oil change when I was deployed and they ripped her off over 2k in unwanted repairs. Not the most honest place to trust them with your vehicle.

Feb 06, 2024

I always refer everybody to salim's silver Star, known them for over 20 years, never changed. Great service all the time.

Feb 06, 2024

I cannot express enough how exceptional Salim's Silver Star Automotive in Colorado Springs is when it comes to servicing Mercedes Benz vehicles. As a devoted Mercedes owner for over 15 years, I can confidently say that Salim's is the only place I trust with my beloved car. What sets Salim's apart is their dedication to excellence. They not only diagnose and repair issues with precision but also go the extra mile to ensure your Mercedes is in its prime condition. Whether it's routine maintenance, complex repairs, or even custom upgrades, they handle each task with meticulous attention to detail. The level of trust and transparency at Salim's Silver Star Automotive is truly refreshing. They take the time to explain every step of the process, providing clear and honest assessments of your vehicle's needs. This transparency extends to their pricing, where you can rest assured that you're receiving fair and competitive rates for the quality of service you're getting. They treat your Mercedes as if it were their own, ensuring that it receives the best possible care. Moreover, they are accommodating and always strive to work within your schedule. Salim's Silver Star Automotive is more than just an auto shop; it's a trusted partner for Mercedes Benz owners. When you bring your car to Salim's, you're not just getting service; you're getting peace of mind, knowing that your prized possession is in the hands of true experts who are passionate about what they do. If you're a Mercedes Benz owner in Colorado Springs, Salim's Silver Star Automotive is the only place you should consider for your servicing needs. Their expertise, commitment to excellence, transparency, and outstanding customer service make them the undisputed leaders in the field. Thank you, Salim's, for taking such wonderful care of my Mercedes over the years!

Feb 06, 2024

I can’t say enough how much I appreciate this establishment! The absolute best place to take your Mercedes. I've been coming here for almost 7 years now. Every single person here is amazing. I’ve never had any issues, just nothing but good customer service and quality work.

Feb 06, 2024

I have been a customer of Salim's off and on since 2010 and I have my had my 2nd car there now for 6 years. They're not only fair, as in very fair, they're also thorough. I have total trust in any recommendation they make, and while they don't service other brands of cars that we own, they've also been helpful in pointing us to their similarly-minded, fair mechanics and shops around town. They're an easy rec.

Feb 06, 2024

I was just referring another friend to Salims and to notice that I didn't leave a review. I thought I had but I guess it didn't process. I have been using Gus and I guess it's either Gus Jr or Gus 2, I don't know lol sorry but anyway the younger guys. I was friends with a real close friend of his family and I purchased a vehicle from them and had it serviced at Salims. They always do my oil changes and stuff but I had a major repair done after some type of road and got in and ate my wiring and the dealer wanted $3,200 and it was way less than a third of that through them. Also I had my transmission serviced after another transmission place who I was friends with tried to repair a leak in the transmission and did it improperly and Gus could have charged me a ton of money if he wasn't so honest, because after my acquaintance messed with the transmission I went to two other shops and they told me it was going to be something ridiculous. Gus's team was super reasonable. They were able to get in take the and take apart quietly to the transmission, and get the gunk the other place had put in there instead of like some $5 grommet. The only thing I regret is selling my Mercedes because now I don't have a vehicle that he can service. Thank you for the many years of service though Gus and the whole Salims team! I would recommend them to anyone! Thanks! Charles from autosound and tint

Feb 06, 2024

I wouldn't take my car anywhere else! Top notch service and expertise.

Feb 06, 2024

My family had been coming to Salims for almost 40 years and has never been disappointed. They are honest, reliable, and I highly recommend.

Feb 06, 2024

My only regret is that I wish I knew about Salim‘s sooner! Truly, one of the best car repair experiences I’ve ever had. From the initial call all the way through the payment process, the team at Salim’s understands so much more than cars. They understand Service! I won’t go anywhere else!

Feb 06, 2024

The owners & employees were all very helpful, decent prices. I will return & recommend if needed

Feb 06, 2024

These guys are awesome! For now on, I won't be taking my benz anywhere else.

Feb 06, 2024

Very pleased with the service I received. The team is also very hospitable.

Feb 06, 2024

yes, exclusively. the absolute best service , customer service n quality of any shop I've used..

Feb 06, 2023

Always great 👍

Feb 06, 2023

Good for used parts

Feb 06, 2023

I needed the trunk of my ML400 working. The soft lock actuator didn’t pull the tailgate completely closed. The other shop told me that I need to total the car because there are all modules are full of water and it was a lie. This shop fixed the issue within 30 minutes and diagnosed other issues for only $240. Other shop scammed me for more than that only for diagnostics. I was very happy with Salims Silver Star Automotive and will bring my business to them again.

Feb 06, 2023

Very friendly and knowledgable shop

Feb 06, 2023

Went above and beyond for me!

Feb 06, 2023

Always solve the problem at reasonable charge.

Feb 06, 2023

Always very attentive to automotive needs. Treats all customers as if they are family. Best service in the auto repair business!

Feb 06, 2023

Gus is the best.

Feb 06, 2023

There is NO better. As I’ve moved across the front range, I’ve not found anyone to service my Mercedes with the care that Gus, Amanda and the crew provide. I currently drive over two hours to have my car serviced at Salim’s Silver Star Mercedes. This is my third Mercedes and I’ve referred many people. The Best!!

Feb 06, 2023

Very friendly staff, extremely caring about my car’s issue. Salim is the only place in town I’ve found that’s willing to work on Smart cars.