Roy's Automotive Center

Jan 07, 2025

Great experience, was very prompt with appointment time. Thanks Dean for your help.

Jan 07, 2025

There were some bumps in the road at no fault of the shops, there were also some unforseens, however knowledge, skills, experience & good customer service kept it moving. Jamie & his team are a cut above. Thank you Jamie

Dec 07, 2024

Fair price great service what more can you ask for will go back again and again.

Dec 07, 2024

They're very knowledgeable, and always professional and helpful!

Nov 07, 2024

No walk-ins, appointment only fyi

Sep 07, 2024

I've been a longtime customer, satisfied with service until they started adding 4% credit card processing fee. I will no longer use or recommend them

Sep 07, 2024

Roy's garage is a very neat and clean and comfortable place to be. The people are very courteous and the mechanics are very good at what they do. I have been a customer now for about a year and will continue to do so for the foreseeable future. Thank you Mike

Aug 07, 2024

Professional service.

Jun 07, 2024

We had our ford edge worked on at Roy’s. They did a great job, very thorough. We got it back the same day. We have taken our truck to Roy’s also and never had any issues with their work. Friendly, professional and their prices are reasonable. They are our go to place to get our car and truck worked on.

May 07, 2024

I discovered Roy's Automotive a few years when I moved back to Greensboro, and I have not been disappointed!! They have taken care of my 2007 Ford F-150 with professionalism and care, telling me everything that is needed before doing the work, and the price which is reasonable in today's market. I recommend Roy's for any vehicle, they know what they're doing!!

Apr 07, 2024

Service is always timely and well done.

Apr 07, 2024

Terrific service. Solved critical automotive repair for me...ON SHORT NOTICE! BEST EVER. Clean comfortable waiting area. Friendly knowledgeable staff. Expert mechanics. Work guaranteed!

Apr 07, 2024

The service is very good here. They are fast & efficient. Staff very kind & polite. My experiences show their prices are competitive or below the competition. I will be back for auto needs.

Mar 07, 2024

Charged me a 1,000$ for a radiator and a new cap. He said they were really busy that It would be about a week before he could work on it. I told him to take his time don't have the money at this moment. I called back the Next morning to cancel and get my vehicle. Because I thought that was way too much. And he told me that he already did the job. So they basically lied to me

Mar 07, 2024

Roy’s was recommended to me by a close friend who has had her car serviced there multiple times. Being new here, I hadn’t a clue where to go. In short, Roy’s is the best automotive center I have had the pleasure of going to. Matt, the service manager, is superb! He was honest about the work my car required, while also saving me money. Additionally, my tail light was replaced free of charge. When I called back, offering to pay for the light )since it was not listed on my invoice), they waived the charge. I will be returning to Roy’s whenever I need work on my car. The VERY BEST of service at affordable prices! Thank you Matt and everyone at Roy’s!

Mar 07, 2024

The staff was friendly and greeted me as I was entering the building the young man asked what he could help me with I told him I was their 12:00 appointment he took my keys and they went straight to work . They finished as quickly as possible . I have used Roy's Automotive before and will use them again in the future. Good people Good work!

Feb 07, 2024

Always get it fixes and for as reasonable a price you will find anywhere

Feb 07, 2024

Awesome!

Feb 07, 2024

Awful people

Feb 07, 2024

Didnt know what was wrong with my chevy tahoe 08. They diagnosed it immediately and turns out it was the pressure sensor in the fuel tank. The fixed it in a timely fashion . Great job

Feb 07, 2024

EDIT— Update July 2023: this check engine light has been very finicky to figure out but I am grateful to Roys for continuing to help me and figure it out. I’ve returned there 3 times and they only charged for the initial check. The light kept coming on but it’s finally fixed!! Initial Appointment in October 2022. 5 months later and I am Still Waiting for a part to come in. My car couldn’t pass inspection without it. Not much communication from them. I have to call them each time and no better response.

Feb 07, 2024

Good, clean, professional local place.

Feb 07, 2024

Got my air conditioning fixed now its nice and cold. Top notch service and very nice clean facility.

Feb 07, 2024

Great service! I feel fortunate to have found Roy’s. This place obviously has a positive culture to have been around since the 70’s.

Feb 07, 2024

Great service, very professional. Highly recommended

Feb 07, 2024

I go to Roy's because the service is consistently excellent. The vehicles for our personal and company use are thoroughly checked, the work is completed in a timely manner and the prices are fair. Plus, the waiting room is a good work environment.

Feb 07, 2024

I have recently started using Roy's Automotive and I have been very pleased. It is easy to set up and appointment and they finish the work to my satisfaction very quickly. Recently, I had a headlight burn out. They worked me in and took care of me in 20 minutes at almost half the price I had paid at a dealership. I highly recommend Roy's Automotive.

Feb 07, 2024

I was impressed with the staff and the cleanliness of the shop,the staff was very helpful and well informed, And they did their best to satisfy their customers!

Feb 07, 2024

If seeking top notch vehicle repair...look no further than Roy's Automotive. Excellent service and staff...

Feb 07, 2024

If you want good service DO NOT come here. I brought in my Nissan Sentra to get an alignment and to get my breaks checked and worked on. I set an appointment days in advance to have my car seen. They took my car in at 11 and said they would be calling me shortly to inform me what the cost would be since we were not sure which breaks may or not be needing attention. Hours went by and I never received a call. I called them and they said they were test driving my car. And would call me back with an answer. Hours go by again and I decide to call them again. They answer and said they still were figuring things out and that the manager would call me back. I STILL never got a call back. At 5:15 I go back to the location considering they were about to close in 15 minutes. They cited being busy which is fine but they consistently left me out the loop and never gave me updates. They said they found no issues with my breaks and didn’t even do the alignment. I left paying a 76 dollar fee for them just to check my breaks. I was never informed there would be a fee for checking my breaks. They were unprofessional and lacked communication. I left with a days worth of my time as well as 76 dollars wasted. It’s a big disappointment that many reviews seem to be positive but this was the service that I was given.

Feb 07, 2024

I’ve received great service from Roy’s Automotive on several occasions. On my most recent service they actually saved me from spending several hundred dollars that Precision Tune had told me I needed for brake repairs. Roy’s called and told me that my brakes would be fine for at least a while longer. I was very impressed with their honesty and integrity which can often be missing when it comes to auto repairs. I’ll definitely be returning to Roy’s for any future repairs.

Feb 07, 2024

Oh my goodness. The Shop is one of a kind. Hats off to Matt and Dee. They are upfront and honest auto repairs professionals. I went in just to see what was making a flapping noise on the right side of my front wheel. Dee took it out for a test drive. When he came back the noise stopped. He saw I was a little puzzled so we both went back out for another longer test drive. The noise returned. I was told that my wheels needed to be rotated and they fixed right then and there. Yay!!! I read great reviews about Roy’s auto center and every positive review is right on. I highly recommend this auto center to anyone who is looking for an affordable, friendly and reliable auto center. Thanks guys!!!

Feb 07, 2024

Quick & friendly service!

Feb 07, 2024

They diagnosed everything that was wrong with my car plus the thing's I didn't know about very friendly and professional knowledgeable and gave me prices up front give them a call 🤙 thumb up

Feb 07, 2024

Very honest and helpful about what was wrong with the car. Helped me decide not to spend more fixing the car than it was worth. Would definitely recommend!!