Rotex Truck Center

Nov 13, 2024

My truck broke down.Rick and Sanchez they fixed it drives like a Jet.So happy an pleased.😎

Oct 27, 2024

If I could give it zero stars I would. Worst experience ever! The service manager Robert basically told me I was screwed on warranty and could not give me an explanation as to why our ecm that was purchased with them was not programmed correctly the 1st time had to take back for a 2nd time. When they decided to say we tampered with it . Screwed me over $3000 . Only reason why I had purchased was because I needed it asap for my customer. Will be my 1st and last business opportunity I ever do with them. Zero customer service no solution whatsoever. Additionally they wanted me to pay an extra 150 for freight to send to Cummins to see if it was missing anything. After they had already screwed over $3000. Stay away from this place. Reported to Cummins already. They should not be a dealer of such a prestigious brand.

Oct 27, 2024

Slowest service you will ever experience. Trucks just stand here forever. Takes days on days to do a simple service. Walk randomly by the mechanic bays. You will see maybe one mechanic working at one truck, if any at all. They take their sweet time like these are not work trucks. Don't come here unless you have no other choice. Any other place will have more respect for your time. Avoid this place at all costs.

Jun 27, 2024

Slow service, they tell you your truck is in the shop while they whole time it's sitting outside untouched. Be prepared to wait a long time or drop the truck off for days. Seems they take care of local drivers and vendors first.

May 27, 2024

Buen servicio

Mar 27, 2024

Friendly staff

Feb 27, 2024

Exelente servicio

Feb 27, 2024

The service department rarely takes calls, and when the call goes thru they hang up or leave you on hold for ever. Not to mentioned they take forever to work on your truck. I don’t know why but in Laredo they suck.

Jan 27, 2024

The staff is very helpful and friendly...

Dec 27, 2023

Pregunten por Armando, rápido y sabe de lo que pides, buena actitud.

Dec 27, 2023

René es muy amable.

Nov 27, 2023

AQUI EN ESTE LUGAR EL PERSONAL ES AMABLE, TIENEN UNA SALA DE ESPERA MUY SENCILLA, SOLO UNOS SILLONES, NADA CON QUE DISTRAERSE, PERO EN GENERAL TODO ESTA BIEN.

Nov 27, 2023

Always get treated like family here.

Nov 27, 2023

Genial

Nov 27, 2023

Gran surtido en partes para tu camion.

Nov 27, 2023

Love it

Nov 27, 2023

Muy bien servicio comoda sala de espera

Nov 27, 2023

Personal muy amable y atento Excelente servicio, muy profesional, solo algo tardado en reparaciones.

Nov 27, 2023

Terrible customer service. Floor people always rude and nowhere to be found. Supervisors are a joke.

Nov 27, 2023

They are very slow, they kept my truck for 8 days lied and said it would only be 2days then lost my extra set of keys they took out of my truck.

Nov 27, 2023

This is my second visit at Rotex. I am bringing new motorhomes for recalls from Optimum RV in Robstown. Both times they brought us right in and the service is quick. Both International dealers in San Antonio and Victoria wouldn't even answer the phone. Thank you Rotex for your superb and speedy work!