RoKr Auto
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Review highlights
"Great customer service, efficient and knowledgeable diagnosing. I would highly recommend."
"I highly recommend their services at the best price in town!"
"Great service and staff."
Overview
Categories
Auto repair shop, Brake shop
Directions
13170 Pond Springs Rd D
Austin, TX, 78729
Phone number
Call: (512) 649-2121Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (32)
Feb 04, 2025
I have never felt more comfortable at a car service, than I did at RoKr! The staff were friendly, didn't try to upsell me in items and were fast! I will definitely come back!!
Jan 31, 2025
Great customer service, efficient and knowledgeable diagnosing. I would highly recommend.
Jan 24, 2025
Great customer service, prices, and results. Kenneth was very nice every time I called, and very flexible with drop-off and pick-up. I was quickly communicated with over any issues and the fixes. I highly recommend!
Jan 24, 2025
We had a great experience with Rokr. We ended up having a lot of back and forth with the shop and Ken was a pleasure to work with. Very polite, knowledgeable, and patient. We will happily recommend and return!
Jan 07, 2025
Brought my Jeep in, same day had it inspected, next day pulled apart and the day after back in my drive way, steering gear box , rear main seal and plan gasket, I’ve been working with vehicles for the last 14 years and this is the best shop experience I’ve ever had anywhere in the US
Dec 07, 2024
Great service, affordable pricing, very professional and it took less time than expected!!!
Dec 07, 2024
Recently took my truck in and didn’t get the repair done because it was time to get a new truck. Hands-down, the absolute best customer service and experience I’ve ever had.
Dec 07, 2024
Trust and confidence and clear communication are the main factors in choosing an auto repair shop. I’ll definitely use ROKR Automotive from here on out
Nov 07, 2024
Brought our truck in because the fob and truck weren’t communicating. Rokr got us in quick, diagnosed and solved the problem. Very professional and friendly. Highly recommend!!
Nov 07, 2024
Ken was very upfront and honest about the vehicle’s condition. He provided a quick and reasonable quote and offered a fair repair.
Nov 07, 2024
Service was very professional and fast. They rapaired my AC in the time they said, communication was great, they always let me know the updates. Price was reasonable, no surprise charges or anything.
Nov 07, 2024
They were so fast and so helpful! Not many places explain everything so well, they answered every question I had quickly and effectively!
Nov 07, 2024
Very good experience getting a quick install for my new grill! Friendly customer service, highly recommend!
Oct 06, 2024
Excellent experience from start to finish on our 2005 Honda Pilot with emission/engine indicator issu.. Kenneth was helpful and thorough taking time to explain options and diagnostics. We were concerned we’d have to replace the cat converters, but replacing the oxygen sensor resolved our issue which saved us from a much larger repair expense. Very fairly priced, timely repair, and a pleasure to deal with. Will recommend to friends.
Oct 06, 2024
Great service, quick turnaround. They addressed all issues I had, with a detailed estimate. I was able to take care of a few things with pricing for the remainder when I'm ready. Clean office, nice outdoor seating area as well!
Oct 06, 2024
Pre-trip inspection was a total bust. Not 24 hours later my battery died. 😞 They did a great job with my oil change and the owner was easy to speak with but with the issues, I’ll not be going back.
Sep 06, 2024
Courteous and timely.
Sep 06, 2024
Great service and staff. Very professional and courteous. Highly recommend
Sep 06, 2024
Kenneth and his team did a great job evaluating the issues on my tundra. Gave me great pricing for the repair and are very responsive. Recommend checking these guys out if you need anything done to your vehicle.
Sep 06, 2024
These guys are great!!!!
Sep 06, 2024
They welcomed me right away, provided fast service, and charged a fair price, A+ service all the way around. Definitely coming back.
Sep 06, 2024
Would recommend! Extremely professional and courteous. Took my 2017 Focus there, and they were making observations on what was and wasn't recommended. 10/10
Aug 06, 2024
Excellent service from RoKr Auto. Brought in my 2009 Dodge Ram 1500 for full brake service on all 4 wheels. Included Rotors, pads, brake fluid. They made sure the job was done right and am safe again for towing our camper. I highly recommend their services at the best price in town!
Aug 06, 2024
Wonderful team of honest professionals. Highly recommended!
Jul 06, 2024
Found & fixed a very tricky intermittent problem! Did NOT do a “parts cannon”, like some places Would have – some places just throw new parts in & charge you for them and just see if it works. Not @ Rokr. These guys did the work & found the problem & solved the problem. Highly recommend them.
Jul 06, 2024
Great customer service.
Jul 06, 2024
Kenneth at the front is always very professional and polite, let's me know what to look out for as far as future maintenance. Have always had positive experience here.
Jul 06, 2024
Nice, knowledgeable and helping us get cooled off before headed back to Florida
Jul 06, 2024
RoKr Auto is not OTS. I have to give them 3 for an over all experience. This was a hard review to write but my truck is running and I’m grateful for the work not a hard fix but having to go through to get the truck fixed was just not worth it. From condensing text to not getting the correct information on my receipt broken down to what was explained.
Jul 06, 2024
This is a new auto shop. It use to be OTS, 2 of the original people are there. Robert & Mike. Kenneth is the front end man. Right now I will give them 5 stars. I will update later after my car has been completed. I got my car back in great shape. I needed a strut & spring replaced. Kenneth is exceptional person. The whole crew are excellent. I will go back to Roker Auto if I need anymore work done on my car.
Jul 06, 2024
We needed some standard service and were pleased with the team at Rokr. They were professional and took good care of our 2018 Kia. Will be going back for any follow up recommendations.
Jun 06, 2024
Very prompt and very professional great support for all fix of my car