Rock Springs Auto Body & Glass, Inc

Jan 31, 2025

Got whacked by a deer while passing through WY. Based on good reviews, and prompt, professional response, we had our car towed there for repair. Good communication, flawless work, finished in the time estimated.

Nov 06, 2024

Amazing service

Nov 06, 2024

Honestly, some of the nicest people you will ever meet. I travel seasonally for work so I need my car to be working. I met Deb and Rick last spring when my car died - it might have caused me an emotional breakdown if it hadn’t been for Deb’s kindness. I got where I needed to go, and got a replacement for that car. Due to my great experience of trust and warmth with them, I set up an appointment for them to go over the new car before I got any farther south on my trip back to my winter job. It’s like seeing family to see them again. I know my car and therefore myself is getting the best service for the best price with them.

Oct 06, 2024

Had my 2024 Hyundai Santa Cruz repaired after hitting a deer. All of the folks there were so friendly and professional. Especially noteworthy is the fact that Jordan, my service tech, did the remounting of the forward radar to .002 (2/1000th) of a millimeter. Needed .89, he managed .888! Hyundai was VERY impressed! Me too! Highly recommend these guys.

Sep 06, 2024

I have an older vehicle and they managed to find parts, and fix my van. When I got it back it was in better condition than when I bought it! Service was fantastic. They really went above and beyond. If I ever need any other work I know where I'm going!

Jul 06, 2024

The staff at Rock Springs Auto Body & Glass are extremely friendly, helpful and knowledgeable. They really helped us out when we had a glass emergency on our vehicle during a road trip.

May 06, 2024

Awesome people, and great service!

May 06, 2024

Awesome people. Caring with attention to detail. Thank you all.

Apr 06, 2024

We had estimates done and they were the cheapest. Had them do the work. Well, as the saying goes, you get what you pay for. The kid doing the estimate told me they could buff the scratches out. I went to pick it up and there were still scratches left in it. They did offer to do another estimate to repaint the panel. But, I don't trust them to repaint a panel if that's the quality of work they do. I DO NOT RECOMMEND THIS PLACE TO ANYONE!

Feb 06, 2024

Best Body Shop in town.

Feb 06, 2024

Does a good job on new vehicles but don't bring a classic to them !! They put my car outside for at least a week when it never not been garged which I told him that then they killed my battery and fried my starter. So not the best care for classic cars or cars you have sentimental value for!!

Feb 06, 2024

Quick estimate. Friendly people. Explained everything clearly. All around great experience..

Feb 06, 2024

We hit a deer and totaled my Van. While we were not able to repair it the staff was unbelievably helpful and accommodating. They were kind enough stay open late and help us retrieve the remainder of our personal possessions from the vehicle before it was impounded. Wonderful service wonderful people I would highly recommend taking your car here they will take care of you.

Feb 06, 2023

Always friendly employees 😁

Feb 06, 2023

They did a wonderful job could ask for any better service

Feb 06, 2022

Customer service is everything to my wife and I. Everyone we dealt with was amazing, and the work was high quality and timely.

Feb 06, 2022

Great service. Worked with my insurance and the rental car company and kept me upto date on progress. After getting it back my truck looks and drives great.

Feb 06, 2022

I got an estimate TWO weeks ago for a minor trim repair and new windshield. I made the appointment at the time of the estimate. I dropped the vehicle off last night and borrowed a friends car for the day. I called to inquire about the progress a few minutes ago. They said they needed to special order some of those self-tapping fasteners for the trim and also the windshield. When I called I was told they had NOT touched it in anyway because the fasteners had not "been received". I asked not even the windshield? Nope!! I asked if the windshield had "been received" and I was told yes. But that they did not "touch it" because the fasteners had not been received. What does not receiving the fasteners for a body trim piece have to do with not replacing a friggin' windshield?? I will not be going back and I do not recommend this business. They dropped the ball and would not take responsibility for having done so.

Feb 06, 2022

I was headed back to Utah in my 1993 Dodge Dakota and noticed something wasn’t right so I called to see if they could take a look. They got me in really quick knowing I was headed home. When they found out what was wrong they broke it all down in terms I understood and was able to get the job done very quickly. They were also able to fix issues that other mechanics messed up. Rock Springs Auto was very professional and understanding of my situation. This shop was one of the best I’ve been to and if I lived closer I would choose them as my shop!

Feb 06, 2022

I was treated very well! They addressed my problem immediately and took care of it. Highly recommended!

Feb 06, 2022

Mainly came in this morning for opinions and suggestions. Ryan took the first hour and a half of his day to exhaustively go over my options, get underneath my truck, and generally help me to understand what was going on with my vehicle. He provided outstanding customer service and was a genuinely a real nice guy. Thanks Ryan.

Feb 06, 2022

They did a great job in an awesome amount of time!!

Feb 06, 2021

Excellent customer service. Very friendly, Very helpful

Feb 06, 2021

Excellent in and out very friendly prompt and reasonable

Feb 06, 2021

Excellent work, great service!

Feb 06, 2021

Really good!

Feb 06, 2021

The only body shop in Rock Springs that I use. My truck looks brand new after the hit & run. Customer service is second to none!

Feb 06, 2020

Fast, and good quality work. Excellent customer service!

Feb 06, 2020

Great customer service. Had a windshield replaced. They install, then water test it, and then they wash your ride! How nice is that? Saw the body guys working - garage is pretty spotless & organized, which tells me they know what they're doing. I won't hesitate to go back to these guys for body work or another windshield.

Feb 06, 2020

I'm a tow truck driver and I tow crashed up cars here all the time. These guys are amazing. They fix all my little "accidents" too..

Feb 06, 2020

My mom and I collided with a semi on an icy road on the way from Salt Lake City to Denver, and found ourselves at this body shop. The ladies in the office were very friendly and brought someone out to assess the damage right away. They ruled out the need for any immediate major repairs, then quickly fixed our headlight and turn signal, made the driver side door operable again, and patched up the loose pieces well enough to get us home to our regular mechanic in Washington...all completely free of charge. We can't thank them enough for their honesty and good will.

Feb 06, 2020

Rock Springs Auto Body has been very helpful. If you need collision work done, they are the place to go. The staff is friendly and the mechanics are just awesome!!

Feb 06, 2020

Very good repair work.