Roberts Motors, Inc.
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Review highlights
"… same day after a scheduled appointment they were prompt. They were Knowledgeable of all my issues and took care of it. They have a great run service department. Thank you …"
"Great service, friendly staff, nice waiting area."
"The people are friendly and knowledgable and the prices are fair."
Overview
Categories
Oil change service, Brake shop, Mechanic
Directions
4350 Alby St
Alton, IL, 62002
Phone number
Call: +1 618-466-8473Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews (24)
Feb 05, 2025
Great job! Thank you for your professional and friendly service.
Feb 01, 2025
Very friendly service personnel.
Jan 31, 2025
Excellent service
Jan 31, 2025
I always feel I'm getting great service at Roberts Quick Lane. The service representative Shannon is the best in the business as far as I’m concerned. He is very courteous and treats me like an old friend. He keeps me informed about the process of my service and lets me know if something needs to be addressed beyond The Works Service.
Jan 31, 2025
I would not recommend Roberts Service Center. I ended up selling my Ford and switched completely. So glad I never have to use this service center again.
Jan 31, 2025
It took a little longer than I expected. The staff is always courteous.
Jan 31, 2025
Please stop texting me for reviews. It’s annoying.
Jan 31, 2025
Service was done very efficiently
Jan 31, 2025
Sevice advisor kept trying to upscale me for more repairs on stuff not needed yet, my Bluetooth code reader that was plugged in when I dropped vehicle off no longer works. Also they made sure to charge more than warranty was willing to pay for repairs so I had close to $500 out of pocket over warranty..
Jan 31, 2025
They keep you informed, and explain it so you can understand
Jan 24, 2025
Another satisfying service experience with Robert's Motor's service department! I look forward to my next service appointment 👍👍👍😀 .
Jan 24, 2025
I recently had my truck in for routine maintenance at Roberts Motors, and as always, they provided exemplary service. Thank you!
Jan 24, 2025
Truck went in for oil change, check wheel bearing, and get appraised for trade in. Wheel bearing never got checked and truck never got appraised. Sounds like truck is knocking since I bought it 3 years ago and they want to charge an arm and a leg to do an oil consumption test.
Jan 07, 2025
Great
Jan 07, 2025
I had a failure of the right front CV joint on my 22 Maverick at 47K miles. i was concerned about warranty coverage, but it was repaired promptly at no cost without any issues. Thank you!
Jan 07, 2025
Fast and courteous service
Jan 07, 2025
I believe that if you're vehicle throws a code verified by the dealer. they schedule a diagnostic exam all covered under warranty, and then say that they can't find anything so now I have to pay for the service is totally wrong
Jan 07, 2025
I have used Robert’s Motors for the past 38 years. They have always been friendly and accommodating. Work is done well and performed in a timely manner.
Jan 07, 2025
Really like the pick up service. Quick service with making appt and getting car back.
Jan 07, 2025
The oil change and vehicle inspection went efficiently and well.
Jan 07, 2025
Took my truck in to have some warranty work done on the sunroof and asked them to also check the drain lines for the sunroof as I was getting some water leakage during heavy rains. They came back saying my brake light and back window were leaking and wanted 1500 bucks to fix them. I declined and when I picked the truck up they charged me a $175 diagnostic fee for the water leak. I will not do business with this dealership again.
Jan 07, 2025
Very fast service for an unscheduled request. They will be my first choice for service.
Dec 07, 2024
Great People, and I never have any issues
Dec 07, 2024
I had good communication and excellent service on my truck