Rigo Built Garage, LLC

Jan 30, 2025

These guys are awesome and honest. My elderly mom and I stopped in to get a diagnostic test done for a check engine light that had been on after work was done at Honda dealership. Minor issue was discovered and taken care of right on the spot. No more check engine light. Honest and reliable people in such a crooked world taking advantage of vulnerable women. #NewRigoBuiltCustomersForLife

Jan 23, 2025

These guys as difficult as it is for me to admit, made me believe in the power of prayer. I prayed before I arrived at their place. My prayers were answered.These people go above and beyond. It's been a while since I've cried tears of happiness. Super efficient operation all the way around. Don't forget to vote for, Kuja 🙂 Thank you for taking care of not just me, but also my business, SunCitySeniorAssistants.Com I can't operate without my vehicle. Today you helped me make it to my next, elderly client just in time. From the bottom of my heart, thank you so much for your speed and superior service. Sincerely, Jaime

Jan 06, 2025

Shop is trash!! Took my daughters car there to get fixed. After $2400 car was worse than it went in. They supposedly put a me EXPENSIVE cat and not even a year later the car is at a different shop for a new one. Over priced and trash work I would definitely not recommend to anyone!!😡

Dec 06, 2024

Best in El Paso and anywhere really! Mikey and the crew took really good care of my WRX. OCD about everything which gave me a piece of mind. Would recommend!

Nov 06, 2024

Had my vehicle for over a month first week. Drop the ball. And did not get in contact with my insurance. Customer service not good at all. I HIGHLY WOULD NOT recommend this facility to anyone with car issues.

Nov 06, 2024

I am very pleased with rijo built garage. I have taken both my vehicles here and very good service and good customer service. There very helpful. And I'm sure gonna always recommend them to my family and friends. Thank u guys for everything.

Nov 06, 2024

Simply put… amateur work but cost is expensive. Installed some coilovers and a cup kit. In their own words “we’ll make it look nice and clean”…I decided to just pay them and eat it because if they feel this is a clean setup, then there’s no point of even arguing with them. Also picked up car and a tab and tail cover was missing. Called them back to let them know and never received a return call for the missing items. I also feel an alignment should be included in the cost if you’re doing anything related to suspension, but nope. Guy told me “it was driving pretty straight but you should get an alignment yourself” Speechless. Do not recommend

Oct 06, 2024

Have been taking my infiniti G35 with them for all my major issues and They've always been able to help me out!

Oct 06, 2024

It's definitely difficult to find honest and affordable mechanics. Well Rigo Built is the one! They are extremely reliable knowledgeable and give it to you straight! Other than being known for Subaru work they do all vehicle makes and models. Beyond impressed with this shop!

Sep 06, 2024

Thank you so much Rigo Built Garage, LLC! You guys are the best Auto Shop ever! I’m a girl who doesn’t know anything about cars. Though these amazing people are so nice and friendly. The employees here showed and help me understand the issue that had happen to my car in detail. Right off the bat they proved to me that I’m in good hands and made me feel that I can trust them. I’ve had a wonderful experience with them. My car is now doing great and therefore I am a loyal customer to them!

Aug 06, 2024

Great service and very attentive staff!

Jul 06, 2024

Couldn't take my car to Shamaley because there was a 3-5 day wait for JUST the diagnosis, and I had a trip to go on within that time frame. I called Rigo's, and Raphael told me over the phone that they could look at my vehicle within the hour! Within less than 3 days, I was back on the road with new parts. Courteous and respectful employees. That's the kind of service that I appreciate, unlike the mega dealerships with horrible wait times.

Jul 06, 2024

Had an issue with the air ride suspension on my 2016 dodge rebel took it to rigo built Garage got it fixed with no issues. Very happy with the outcome rigo and his team get things done. Highly recommend

Jul 06, 2024

Super happy with their service installing an airlift suspension - they did a full walkthrough to explain what they did and gave maintenance tips to keep it in good shape. Hector gave a military discount on the parts and the labor price was very reasonable. Will definitely be back.

Jun 06, 2024

These guys are simply the best in El Paso

May 06, 2024

Do not recommend this place. Had an engine rebuilt for double what it should have cost and triple the time it should have taken. But I was patient and ended up getting the car back with it driving like sh!t and now overheating. Not even going to bother taking it back as Ive already gotten told once "well it was driving fine when it left here". Just low quality work.

Apr 06, 2024

Rigo built garage is my to go place for vehicle repairs. Honest, friendly and knowledgeable

Feb 06, 2024

First time taking my car to the shop for an oil change and multipoint inspection and couldn't have had a better experience! Jessica, assisted me in answering all my questions and concerns related to my vehicle, explained everything in depth of what was needed to be done and made me feel comfortable! The Rigo Built Techs are very professional, friendly and knowledgeable. The service was top notch and I left feeling like I had a brand new vehicle all over again! This is the best shop in town and I will continue to bring my vehicle for future services.

Feb 06, 2024

Great service and knowledgeable mechanics.

Feb 06, 2024

Great shop! No issues with any work done so far. Only thing I would change is my service advisor/writer. Jesse was kind and polite, but every time I pay I am always charged a little bit extra than what I was quoted. Remember to always ask for an itemized estimate, be clear about your expectations, and review the work order. Rigo did take care of any concerns I brought to him though. Will be back.

Feb 06, 2024

I bought some kooks headers and rigo gave me a great price. I tried to do the work my self and it was too much for me. I had been working on them for a months and the car was in pieces and I had damaged the head. I thought all was lost so I packed every thing up and took it to rigo built what I could not do in a month he did in 4 days charging me not even a third of what I thought it was going to cost I got my car back and it’s a monster. Rigo and his crew are genius and honest and thorough. Thank you Rigo built for taking care of me I will be back.

Feb 06, 2024

I can not recommend this shop enough! I went to the Subaru dealership here in El Paso Tx after I traveled from Virginia to Houston to El Paso. My car had a horrible squeaking sound. I knew it was the brakes, they told me it was the brakes but wanted to charge me an arm and a leg for just the 4 brake pads. I asked if there was a trusted shop that they can recommend me instead and they recommended me to Rigo Built. I came to the shop they checked out my car and it turned out to only be the front brake pads and rotors that needed replacement.They got it fixed for me that same day. They are all very knowledgeable in all cars and especially performance. I’ve lived in different parts of Virginia and Texas and I can tell you this is the best shop I have been to. As long as my car is here in El Paso or the surrounding areas..this is where I will go for everything and anything else I need. The people that work there they are all very humble and easy to talk to. They explain everything and show you exactly what is wrong before they start doing any work. Rigo and Jessica make a great team and run a very well organized shop.

Feb 06, 2024

I got a down pipe added here at this place! I love the energy and the environment. Everyone was helpful and happy to help! Expert work at affordable prices. Couldn't ask for anything more. I am definitely finishing my build here. Thank you guys!

Feb 06, 2024

I took my Starlet to Rigo’s to do a tune up an those guys leave that car like a brand new, they check everything and I was able to have it back just in couple days. Thank you definitely I would recommended.

Feb 06, 2024

Subie God kills at fixing any issue on any Subaru. Just upgraded my motor and bigger turbo and much more did an amazing job as always.

Feb 06, 2024

The mechanics here are very knowledgeable and transparent. As always life hits you when you least expect it my car had a failing headgasket that no other shop could figure out but they did it in a timely manner and quoted me a very reasonable price to fix my issue.

Feb 06, 2024

This is the only shop that I go to for anything! If you want the best work done on your car from a performance on maintenance perspective, look no where else. I've known their Team for over 10 years and they've always treated me and my cars like family! They've also built the best performing and highest horsepower cars in the Southwest Region! Go RBG!!!!

Feb 06, 2024

To be specific I would have given a 4.8 out of 5 rating. Always room for improvement once in a while for every business. Quality of work- 4.9 (a/c repair failed in 2 weeks and entire system needed replacing. All other services were superior) Knowledge - 5 (Identified issue with the front diff even though the shop doesn't provide this type of repair. 2 gear shops could not previously, maybe you could provide services.) Cost - 4.7 (upcharge for refrigerant is very high but otherwise you get what you pay for.) Honesty- 5 (Very rare quality in your line of work.) Would highly recommend

Feb 06, 2024

Update for the below response: You all know exactly who I am, and I know exactly who you are. You are the shadiest mechanics in El Paso, TX. You destroyed my vehicle and now I'm giving you all a 1 star which should be 0 stars. I'm telling everyone I know plus the dealerships and other mechanics in El Paso that you are all criminals that should no longer be in business.

Feb 06, 2024

We were looking for someone to fix the issues we had with my vehicle. We took my truck to several shops and they somehow messed something up. Called Rigo to see if he can check out what the issue was and right away he did a diagnostic on it and said he could fix my truck in a few days. When the truck was ready, they gave us a call and told us to come test it out. I highly recommend the shop for all your automotive needs. Rigo took care of me and made sure my truck was running perfectly.