Rick's Mercedes Works
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Review highlights
"… . Not your run of the mill shop, Rick is a great mechanic with decades of experience. Very professional with a knowledgeable staff exceptional customer service. Familiar …"
"Great customer service good prices"
"He secured all the relevant parts of excellent quality to repair the seat."
Overview
Hours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Services
Reviews (20)
Jan 24, 2025
Rick did a very fine job with my 1981 Mercedes Benz W123 diesel. While other Santa Cruz independent Mercedes shops willfully dismissed this car and myself as absurd relics, Rick and his colleagues did a thorough and complete service with a skill that I can well recommend to others with enthusiasm. He was able to focus on the most pressing needs present in the car and set doable priorities for the vehicle's maintenance now and in the future. I can especially commend him for the restoration of the driver's seat. After 44 years, this item wears out on these vehicles. He secured all the relevant parts of excellent quality to repair the seat. His shop features a parts depot with materiel of excellent quality.
Jun 07, 2024
Lots of great communication and I trust their recommendations
Feb 07, 2024
I took my sprinter van here and I'm really glad I did, Rick and his crew did an amazing job with my van . This is the absolute best place to take your Mercedes (or sprinter van ).
Feb 07, 2024
My car died in the Santa Cruz mountains. Had it towed Thursday at 5:15. Rick was still there. We reviewed the car's current problems he said early next week he would be able to work on it. Rick called the following day and diagnosed the problem!! Awesome job. Love Rick's Mercedes! Top Notch!!
Feb 07, 2024
Rick and his team are amazingly smart with mbz vehicles. I wouldn't take mine to anyone else.
Feb 07, 2024
Rick is very experienced at what he does but newer Mercedes are not really his thing. He would always over complicate things and cause the price to be insane. He was quoting me double what I was getting quoted at a difference Mercedes specialist in San Jose. Nice guy, knows whats he’s doing but just be ready if you’re going to him with a newer car.
Feb 07, 2024
Risk is the absolute best , I wish I could take all my vehicles to him!
Feb 07, 2024
I highly recommend this shop for anyone looking for quality work, honest and reasonable prices. My favorite mechanic is Willie and I can’t say enough about how satisfied I’ve been with this place!
Feb 07, 2023
12/10 recommend Ricks. The day my check engine light came on they took my car back for diagnostics, Rick called me himself and in terms this layman could understand explained the issue(s) and worked with me on a treatment plan. He verified with me before he charged for any labor or parts and was aware of costs. He felt like an uncle, I trusted him immediately. They are my go to for all services my Mercedes is in need of, oil changes and light bulb replacement included.
Feb 07, 2023
Best local Mercedes mechanic in SV! Rick always takes time to personally explain what’s going on with repairs and service. I have bought numerous new MBZ and ALL service has been done with Rick. The ‘stealerships’ deliver my new car (always pre-purchased via a car buying website), but they never see that lot again after I drive away. It’s nice to know there’s an honest mechanic out there!
Feb 07, 2023
Very knowledgeable about all things Mercedes. Not your run of the mill shop, Rick is a great mechanic with decades of experience. Very professional with a knowledgeable staff exceptional customer service. Familiar with all eras of Mercedes’ and capable of dealing with your vintage Benz.He can find the parts that no one else can. Don’t waste your time going to another mechanic for your prized Benz. He is currently fixing my 1965 Unimog that was incorrectly serviced and damaged by a very expensive “Mercedes”” mechanic in Monterey.(review to follow) Highly recommended!
Feb 07, 2021
A master at his craft, Rick is professional, meticulous, detailed and very results-focused. He's been here a real long time too, as has his tech Willy, and they make a great team for any of your MBZ needs. And they service Sprinter too!
Feb 07, 2021
Great customer service good prices
Feb 07, 2021
Rick and Willy are so good!
Feb 07, 2021
They couldn't be better.
Feb 07, 2020
Good MBZ service
Feb 07, 2020
Rick is quite helpful and has been there a number of years. Very trusted with in the local community
Feb 07, 2019
Been taking my car to Rick for several years. He's the best! Very efficient service. Highly recommend him. He's a great guy!!
Feb 07, 2019
I cannot speak highly enough of Rick's work. All of my mercedes and my family mercedes go to Rick and we come from all over the bay area to his shop. He is the best of the best and even specializes in classics.
Feb 07, 2018
The only place to take your Mercedes!!!!