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Rick's Automotive Inc

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4.8
(66 reviews)
Review highlights

"First visit they treated me well. I left paying a ridiculous low price. Second visit not so much. Got a partial tune-up that I paid way to much for."

"Really nice people,good service,affordable price"

"Great place,knowledgeable mechanics and reasonably priced"


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 4:30 PM

Tuesday

8:00 AM - 4:30 PM

Wednesday

8:00 AM - 4:30 PM

Thursday

8:00 AM - 4:30 PM

Friday

8:00 AM - 4:30 PM

Saturday

Closed


Reviews (26)

Jan 16, 2025

Super customer service and a great deal on an all wheel alignment when I purchased my tires at Tire Depot next door!


Oct 06, 2024

I installed new lower control arms/ball joints, new inner/outer tierods, and all new tires. So I had to get an alignment due to the new parts. Rick's was my first choice! Great service and a job done right !! I highly recommend Rick's for all your automotive repairs !!!


Oct 06, 2024

I’m grateful to live close to Rick’s shop. These guys are always on point!


Sep 06, 2024

Great place,knowledgeable mechanics and reasonably priced


May 06, 2024

those people are just wow!!! So respectful and nice! I went there thinking I was going to pay hundreds of dollars! Nope! They went out ( Bryan ) my hero to my car and found out the previous shop that worked on my car forget to plug in a sensor that would have damaged my engine! He plugged it in and cleared the code and boom.... If was fixed. Do not go to JR in Waterbury! or any other place. No wonder why this place has great reviews. They are even cheaper rated than all the others. I saw the rates when i was there. But on top of all that they are super kind and HONEST!


Apr 06, 2024

Best auto repair shop in Bristol! Great communication, repairs done as promised, delivered when promised. Have used this shop many times, cannot complain, and will be back. These guys are my first and last call for all of my vehicles.


Apr 06, 2024

Everyone there is really helpful I was having a problem getting the alignment right for my vehicle and they go it right I will highly recommend


Mar 06, 2024

Rick's automotive Bristol, CT. Overpriced and couldn't fix a 30 year old car because it didn't have a computer to tell them what was wrong. Air, gas, spark. What happened to actual mechanics. Are they a thing of the past? Would highly discourage anyone from bringing their vehicles to this garage.


Feb 06, 2024

Be careful with this shop, they will lie to you and steal your money. They told me they changed my head gasket, spark plugs and they didn’t. Went for a tuneup and they did absolutely nothing to my car and charge me almost 400$$


Feb 06, 2024

First visit they treated me well. I left paying a ridiculous low price. Second visit not so much. Got a partial tune-up that I paid way to much for.


Feb 06, 2024

Great customer service and very knowledgeable in their field, best prices in Bristol.


Feb 06, 2024

I go there every year for the Thanksgiving buffet and never disappoints wow it's all I can say and the prime rib is out of this world...


Feb 06, 2024

I wouldn’t go anywhere else! Randy and Brian (and their team) are top notch!!


Feb 06, 2024

Never go anywhere else!!!


Feb 06, 2024

Really nice people,good service,affordable price


Feb 06, 2024

Went to Rick’s to get a second opinion since the first shop I went to couldn’t find what was wrong with my car. They quickly found what was wrong, repaired it fast and not expensive at all!


Feb 06, 2023

Always use this garage. They don't try to upcharge me.


Feb 06, 2023

Great service


Feb 06, 2023

I greatly appreciate and respect a sound mechanic. Rick's Automotive is awesome. We have experienced a dealers shock and awe quote. Just a code check at BMW is 450 bucks because they have to do extra assessment on where to charge you more. I was referred by a fellow 650i owner and the team quickly assessed and fixed what was required. Car is running awesome and will always recommend and refer Rick's. Awesome.mechanics with integrity.


Feb 06, 2023

I have to say I love going here. I bring my Jeep wrangler and my Kia Optima here. I am a female and as a female it is hard finding a place that won’t mess with me being I’m female. They have good prices and are great! I highly recommend!! My Jeep just left there yesterday. Definitely bring your vehicle here!!


Feb 06, 2023

I wouldn't bring my truck to ANY other place in Bristol or surrounding towns. They are upfront, honest & don't charge you till you're broke. Highly recommended! A+++


Feb 06, 2023

Randy and the guys really do great work. Respectful and more willing to go above and beyond for the customer then I've experienced anywhere else. Great customer service and very affordable labor rates at that.


Feb 06, 2023

They were very good to explain what was going on and to fix the problem on my vehicle


Feb 06, 2023

This guys the best fixed all my issues in one day when two other shops couldnt my Ac works great now thanks Rick!


Feb 06, 2023

Very fast, very fair pricing, very communicable. I only go to Rick's.


Feb 06, 2023

You guys are awesome! I can’t say enough about this company. Thank you for all your hard work.