Rich's Auto Care and Dyno Service

Jan 23, 2025

Got a new LED headlight replaced here on my car's driver side. When I picked up my car, there was a new tear in my door panel and now it is the only marking or tear in my new car that I've only had for a few months. All they could do for me was smooth it out. Not sure how it happened as they are hard to tear through. My bumper also pops out of place now, which wasn't happening until my car went through this shop. Probably not the best place to get your car taken care of. Came to take care of one problem, left with multiple other problems.

Jan 06, 2025

I just started a company and I have one vehicle that I do all my work with. When it broke down I could not get anybody to look at it within a week. Rich put it up on the rack right away and took care of my problem. He probably won't do that for everyone, but I was so impressed with his generous spirit. I had to write a review about how amazing this company is. The employees are just super nice too! Thank you Rich. God bless you and prosper you!

Jan 06, 2025

legendary service from Rich. Dropped off the vehicle super easy after hours and he had my big issue fixed the very next day. asked him to do some additional troubleshooting on another issue. He solved that one very affordably and quickly too. Opened up the shop for me in a weekend after hours to pick it up. Phenomenal experience.

Jan 06, 2025

I needed a hood cable that had broken fixed so I could gain access to my engine, etc. The only problem is that you need to go through volkswagon, which would put my car in the least out for a week. Was able to get me sorted out on something you normally have to go through the manufacturer on. Yay, volkswagon. They got it done quickly and right. Having to wait a day on the parts wasn't their fault. Appreciate the quick service even a day before Christmas. Thanks, yall.

Dec 06, 2024

I had my ls 5.3 swapped and they tuned it and really drives good a fun car now

Nov 06, 2024

Rich's Auto Care was professional fast and courteous explain what needed to be done listen to what I had to say of what the car was doing ever in the area again this is where I'll be coming to have the work done if they treat out-of-towners so well just think what he can do for you people that live here

Oct 06, 2024

I’ll never forget a few years back. I took my car in for a repair and when they gave the car back to me, it made it about four blocks and the serpentine belt came off. When I took it back and they tried to say that I had taken it off myself. Not only do I not know anything about cars, but they most definitely had to have moved the serpentine belt to repair what needed to be repaired. They tried to get me to pay again and I had to make a huge fuss just so I wouldn’t have to pay again. These people are scammers and I still have trust issues with machanics. I've been telling people for YEARS not to come here.

Oct 06, 2024

Rich’s Auto Care is the premier destination to waste your time and money. The employees really show you the difference between a mechanic and a technician…..there are no technicians here. I brought my truck in for a low oil pressure light and multiple codes. After 4 hours of watching my truck sit around, hardly be touched, and one of the “mechanics” take a smoke break next to my open window I left with some wires fixed, an oil pressure sensor changed that wasn’t broken, $300 lost, and a truck with the exact same problems as when I brought it in. I was charged a $150 diagnostic fee when the “diagnosis” was an electrical problem with the PCM that could take 4 to 5 hours of more diagnostics. After returning home with a still broken truck, I spent 5 minutes searching ford forums to find that the problem was a fuse…..switched the fuse, problems gone. I will never be returning to this establishment and I will be sure to let the local first responder and military community know.

Sep 06, 2024

I’m not impressed as being a mechanic shop!

Jul 06, 2024

I recently had my car serviced by Rich's Auto Care, and the experience was great. I was greeted warmly by the knowledgeable and friendly staff. As someone who doesn't know much about cars, they took the time to listen to my concerns and explained the necessary repairs needed and why, and their fee was reasonable. Glad to have an auto shop I can depend on.

Jun 06, 2024

Honest and dependable service from highly skilled mechanics.

Apr 06, 2024

He replaced the driver side window the third time and charged us with no warranty. 🤬

Apr 06, 2024

Let me save you some headache, don't waste your time and money here. Go to a AAA certified ASE certified shop. Those shops usually will be clean and organized, transparent and well above board, unlike this place.

Apr 06, 2024

Needed prompt attention to gear selector. Rich's got me in quickly.

Apr 06, 2024

Rich is one of the best!! U want it done right!!!

Mar 06, 2024

I would not recommend this shop.

Feb 06, 2024

1996 grand Cherokee . They were really nice understanding of the drop off and even know it wouldn't do it for them. They were really nice about and even help me recharge the dead battery. Cool guys might take my Datsun to them.

Feb 06, 2024

Rich and his team have saved my butt multiple times. I bought a (what I thought was nice) used Jeep that looked esthetically great but has had a slew of internal issues from the drive train breaking to many issues with the cooling system as a whole. Rich and his team have always fixed everything in a timely manner and at a fair price. I would recommend him to anyone!

Feb 06, 2024

They are really nice and friendly and helpful as always glad my friend recommended them 😊

Feb 06, 2024

Well established in the Boise Valley, Rich's Auto Care really does care about quality repair at an affordable price. My vehicle is a big investment and these guys know how to keep it in great running condition. Thanks again, Rich!

Feb 06, 2024

Hard to reach Richs phone goes to voice mail and aIways seems to be full.

Feb 06, 2024

I am on the fence with these guys. There is definitely no where to park when you pull in. That sucks. I went in for a sencor. They fixed it. But had to go back because the part was defective. I guess. The wife went there and felt complete taken advantage of. She did not like the service and what they supposedly did. So im on the fence. It's hard to fund a good mechanic that won't play you like a fiddle

Feb 06, 2024

Always very fair and do a great job

Feb 06, 2024

Dishonest about diagnosis. Told there was hole in power steering with leak. It is electronic. We trusted them to be honest will not return or refer anyone there.

Feb 06, 2024

Extremely knowledgeable and outstanding work on my custom Defender

Feb 06, 2024

I brought my daughters VW Tiguan in because of a check engine light. When I got there, the staff were all friendly and helpful. I had replaced a cam sensor a few months ago but the light would not go off and the symptoms were still there. Austin checked the cam sensor and then proceeded to use his expertise to get the cars computer to relearn the sensor. 20 minutes and I was out of there. The cool thing was that he only charged me for 30 minutes of work instead of the “per hour” rate. He is definitely professional and I’ll be going there from now on with any car issues. Thank you!

Feb 06, 2024

I should’ve done more research on an engine replacement. No warranty offered on used engine replacement - other shops do. Oil pan leaked when completed - not sure why gasket and pan weren’t removed and replaced simply as a preventative measure. AC didn’t work. If you are not mechanically inclined and you depend on judgement and dependable work from a mechanic, especially on a large repair, I would not trust Rich’s. I would have done better by going elsewhere. As an update- oil pan gasket was not the problem, turns out it was a main bearing seal. Rich’s response to why it wasn’t replaced with the engine swap was that it would void the warranty that he said earlier didn’t exist. I know it’s a coin flip to do such things when getting a new old motor, but there was no standing behind their work here. AVOID.

Feb 06, 2024

My car's gears were slipping, and I was charged $260 to change the transmission fluid. When we asked if they changed the filter, they said they didn't. When my dad inquired if it would fix the problem, they were unsure, mentioning that I needed to drive it to find out. After my father left, they informed me I had a bad transmission, without even testing it.

Feb 06, 2024

They had my car for 2 weeks, ended up charging me for labor for a false diagnosis, they never fixed my car and told me to take it to the dealership for a part under warranty. I took my car to the dealership, car was fixed within one day, a completely different issue than what Rich’s diagnosed. They won’t admit they didn’t know what they were doing or messed up. I received half my money back but l paid them more for nothing than I did the dealership to fix my car in the end. Definitely avoid this shop.

Feb 06, 2024

Well, several months after I brought in my truck for a repair, I have my truck in the shop today getting the exact same repair at a different shop.

Feb 06, 2024

Rich P. and his son's took care of my vehicle. I hope this business stays here in Boise for years to come. Thanks again for making me feel important and well taken care of. Mona Romeo

Feb 06, 2023

Reliable & Fair. Also looking for a couple of good mechanics in need of an excellent work place.

Feb 06, 2023

Rich is so nice and will answer as many questions as you can ask. He is always willing to help, even if it's just over the phone. Always get my vehicles in and out and fairly priced.

Feb 06, 2023

Great service very quick and fairly priced for the work.