Richmond Quick Lane
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Review highlights
"I had to stop in an emergency situation for a new battery! These folks were efficient, friendly, and simply delightful! Replaced my battery and checked out my …"
"Great customer service and just real hometown people"
"They had a 3 hour minimum service delay with no clear completion time."
Overview
Categories
Oil change service
Directions
4600 W Broad St
Richmond, VA, 23230
Phone number
Call: (804) 474-0572Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 5:00 PM
Reviews (8)
Feb 01, 2025
Don’t deserve a star but have to leave one in order to review. They treat you right the first time so enjoy trying them out, they’re awesome. Just had a leak from a service they performed two weeks prior. Very well could’ve been just a coincidence but a little weird it’s where they had been working before. Told them exactly what needed replaced but they insisted they had to perform a diagnostics test, totally understand but I explained what I wanted done due to where the leak is. Notice it’s current tense so yep, a day after paying for the diagnostic test, it’s still leaking exactly where it was before. Go local if you can.
Oct 06, 2024
I had to stop in an emergency situation for a new battery! These folks were efficient, friendly, and simply delightful! Replaced my battery and checked out my alternator (which was fine) and sent me on the rest of my journey home to Florida.
Feb 06, 2023
I always get 5 star service when I go to get "The Works Oulchange", but this day I went I went for an oil change and to have all my fluids topped off. I get home to check to find out that my fluids weren't topped off at all. I always make an appointment with the same service person, but he wasn't available. I guess that's what happen when I go with somebody different and they think a women don't check her vehicle!!
Feb 06, 2021
Great responsiveness by the service team today!
Feb 06, 2021
They always do top notch service. I've always brought my truck back here to have service every year and they never fail. Great customer service and just real hometown people
Feb 06, 2021
Very professional and polite. Took the time to explain and show what was wrong on my vehicle. Highly recommended!
Feb 06, 2020
They had a 3 hour minimum service delay with no clear completion time. Had to leave so I wasted my time and gas money getting there. They should have notified me about the delay. Not going back.
Feb 06, 2019
Jeff Dowdy took great care of me and my Ford. Thanks Mr. Dowdy for your help and quick service. It was my pleasure meeting you.