Rexroad Mobile Auto Repair

Jan 06, 2025

Great car enthusiast and super friendly to talk to. If you have any issues with your vehicle and need a liable mechanic, this guy is your best bet.

Nov 06, 2024

5 Stars.. highly recommend using this mobile mechanics services. Very responsive and goes above and beyond no matter the hour of the day.

Nov 06, 2024

Thankfully we came across, Aaron and his company ‘Rexroad mobile auto repair’ Which was our literal savior, when we were stuck far from home, and very late at night. From the start, super easy to get in touch with, very attentive to every message, fast replies, gave advice on what to do while he got there, and was fast to get to our location. From the get go, very honest person, with amazing costumer service skills, very knowledgeable, and helpful lots. Would definitely recommend 10/10

Sep 06, 2024

This was the first time using this company. He answered all my questions and was on time very professional, highly knowledgeable unbelievable customer service I give this company two thumbs up and would definitely use them again and refer my friends to him.

Jul 06, 2024

My husband and I ran over a medium on an intersection in Allen. Our tires were flat. He offered to come remove our tires, drive to Dallas to pick up used tires and replace them. This was all at 11pm at night. He communicated with me while we waited for him to arrive and arrived less than a hour from our initial call. When they arrived we found out one of our rims cracked and the other was on the verge of cracking. They were kind enough to bang the rim with a hammer back in shape enough for us to make it home, rather than getting a used tire this late at night. He ensured we arrived home safely before he left the area to make sure we didn’t need any help. He truly went out of his way to help us and did not charge a lot at all! It was more than reasonable and kind. The following morning I contacted him for additional service and even though he wasn’t equipped for it, he referred me to tire shops in the area. Highly recommend using his services. Between the communication and quick repairs I know he will be our go to if we ever need assistance again!

Jul 06, 2024

Rexroad Mobile Auto Repair: The Epitome of Excellence and Warmth in Auto Service When it comes to auto repair, the experience can often be daunting and stressful. However, my encounter with Rexroad Mobile Auto Repair was anything but. From the first phone call to the final handshake, my experience was embedded with an unexpected level of kindness and friendliness that truly set them apart. Prompt and Professional Service: The guy at Rexroad was prompt in responding to my call for help. The professionalism he displayed was not just in his timely arrival, but also in his comprehensive knowledge of auto repair. He was quick to diagnose the issue and transparent about the repair process, ensuring I understood every step. Unparalleled Kindness: What truly made my experience memorable was the genuine kindness. In a situation where one could easily feel overwhelmed, Rexroad made me feel supported and at ease. His friendly approach and reassuring presence were a testament to his commitment to not just fixing cars, but also nurturing customer relationships. Attention to Detail: The attention to detail was evident in the quality of his work. The repair was not only executed efficiently but also with the utmost care for my vehicle. It was clear that Rexroad values the trust their customers place in them, and they go above and beyond to honor that trust with impeccable service. A Friendly Farewell: As the repair was completed, the warmth of the farewell was just as heartfelt as the welcome. It was clear that Rexroad’s mission is to leave a lasting positive impression on their customers, and in my case, they succeeded with flying colors. Conclusion: Rexroad Mobile Auto Repair is more than just a service provider; they are a beacon of excellence in the auto repair industry. Their blend of professional expertise and personal touch is rare and invaluable. If you’re ever in need of auto repair services, look no further than Rexroad. They don’t just repair vehicles; they build enduring bonds with their customers, and for that, they have my utmost respect and gratitude.

Jul 06, 2024

Very kind & respectable young man. The work was done excellently and Aaron explained clearly what the issue was to my understanding. Would recommend this shop to everyone. 5 🌟 Star review...Would give 10 🌟 Stars 🌟 😉

Jun 06, 2024

Aaron saved me!! Excellent service, polite and fast!! I was back on the road with a new battery in no time!

Jun 06, 2024

This guy doesn't care about responding back to customers. When customers are in dire need of getting their car fixed, he doesn't finish the communication with customers. He responded on text, sent me the link to ask what's wrong with the car, provided info and then he just disappears. They pick and choose who they want to help. All I needed was a simple tune-up on my BMW. Yeah, whatever dude....

May 06, 2024

Great company and a great man he came and saved the day and helped me get to work the next morning to where I could get the money to get what I need fixed God bless you sir you're the best I wish your business the best man you deserve it

May 06, 2024

Great man . Got me back rolling. God bless ya bro

May 06, 2024

Had a great experience! Messaged about a potential battery/starter issue and got it fixed promptly. I’m not car savvy and I default to being hesitant and skeptical with traditional shops out of fear of being scammed/taken advantage of, and that was absolutely NOT an issue with Rexroad. I highly recommend their service to anyone, especially those who are nervous about/reluctant to deal with a traditional shop.

May 06, 2024

I never want to write a negative review on a nice person like Aaron, but his follow-through and reliability are unacceptable. He agreed to come to my house at a specific time, which he committed to, but he still needs to arrive. Afterward, I texted several times, and he finally responded, advising he was working on an engine rebuild and would try to make it later in the evening; he didn't and never called. Again, I texted, and he told me perhaps he could come after church on Sunday, but he didn't. Finally, I sent a text asking when he was coming and expressing my disappointment. I received a long text about the importance of family, and he declined to help me. He is the one who made every commitment; I made no demand. He is a nice guy; however, he over-commits and under-delivers; timely communication is a weakness, and he has many excuses for not showing up. He never made one commitment he made.

Apr 06, 2024

Aaron's team came in and gave us a hand with a car we were working on and I was extremely happy with the results, they were quick and knew exactly what they were doing. Thank y'all.

Apr 06, 2024

Had great service and reasonable price amazing!!!

Apr 06, 2024

Salt of the earth type of guy! Incredible customer service and great communicator! Extremely thankful for Aaron!! Highly recommend!!!

Mar 06, 2024

Awesome service. Awesome guy. Awesome price. I will definitely be using him for any further car issues and maintenance.

Mar 06, 2024

My truck spent over a month at the dealership and it broke down on the way home. Aaron came to my home, identified the problem that the dealership missed and fixed it for me. Thank you Aaron!

Mar 06, 2024

The most honest mechanic I have seen. He is skilled at his craft and an even better human being. Highly recommended.

Feb 06, 2024

Aaron is a top of the line professional, and very knowledgeable. I was very comfortable talking with him, he shared so much about what is needed for my car repair. He took his time looking at the car, and reading the codes.I appreciated his expertise. I would refer him to anyone in need of car repairs or oil changes.

Feb 06, 2024

Aaron was great 👍! Had an emergency and needed my radiator replaced and he was able to make it happen fast! He also was able to debunk some of the things another shop told me needed to be fixed!!! Really appreciate that! Plus the pricing is good and fair. Will definetly be using again and referring! Thanx Aaron!!

Feb 06, 2024

Amazing service. Great guy. Very fair and honest. Had an animal chew through a wiring harness that rendered my X3 inoperable as all stability control, power steering, and 5 other components were 100% not working. I would have had to tow the vehicle because it was not drivable. He came to my house and repaired the car in about an hour for a price about half what the dealership wanted before a tow.

Feb 06, 2024

He came to repair some suspension parts and was very pleaded with his skills. He was very professional and took care of everything in a reasonable time.

Feb 06, 2024

He was very knowledgeable and explained the issue with my car in detail. Needless to say, he’s going to be my go to mechanic moving forward

Feb 06, 2024

I loved the fact that I walked away feeling that my mechanic really cared about me. He solved the problem that I was having with the tools that were used to lower down my spare tire. He fixed the problem and changed out my flat tire and did it in a timely manner, while keeping a smile on his face the whole time. He was very professional and he definitely knew what he was doing. I would definitely recommend him to all my friends and family that are in need of a really good mechanic.

Feb 06, 2024

I received an email response timely

Feb 06, 2024

I respect the hard work, best wishes

Feb 06, 2024

I submitted a detailed request online a week ago. Aaron responded in about 2 hours saying to expect a quote shortly. I have followed up on Messenger and Email for a quote and he won't respond. Judging by his lack of response I would not go here. Maybe he is so busy he is not accepting new clients. Update: You state below that you were not able to perform the service but never communicated anything. So it has been 6 days for you to politely say I am too busy. Yet you get made at my honest review. No I have not met you because you did not respond. I followed up several times and no response. So I am assuming you are too busy for new clients. I am been very factual and honest with my review. I appreciate small business and that is why I reached out. No response to a potential customer for a week is not acceptable. Best of luck!!

Feb 06, 2024

I would give him 10 stars if I could. Came out on a Monday evening and worked with me through the night to get my vehicle repaired after another mobile mechanic couldn’t help me. Came back the next morning to finish the job and even followed me to the gas station so I could fill up my car. He is kind, and honest. He tried everything he could before we decided it was time to replace my electronic throttle. I highly recommend him and he will be my mechanic going forward!

Feb 06, 2024

Lifesaver!!! Our car broke down and Eric was so helpful and our only way out late in the night! Even gave us a lower price for mobile repair. Grateful!

Feb 06, 2024

Oil leak and AC! Great customer service and knows what he's doing!

Feb 06, 2024

Quick and professional service!!! Best of all fairly priced!!

Feb 06, 2024

The worst service ever. I should have known that the 4.9 rating was too good to be true. Aaron seemed very dedicated when he first came in. So we did truly put all our faith in him to get our Chrysler repaired after we came from a winter trip. He had us change the battery and replace the starter for the car all amounting to about 1000$ and he left saying he would reschedule us for another day to finish the work he started. Its been close to two months now - He has been ghosting us where he wont attend our calls or respond to our text messages. Leaving this review so others won't be left hanging like us.

Feb 06, 2024

To anyone that is stuck on the side of the road and you need a quick and knowledgeable road side mechanic call my boy Aaron Rex.. my experience with him yesterday was great. My starter on my 2011 F150 went out while we were out at my daughter's high school event and we were stranded in the parking lot. My lady just by chance found the number to Rexroad Mobil repair and Mr Rex was more than happy to assist us with our problem and was there to help us in no time. Not only did he show up and do a quick and amazing job, he's prices were great. I guarantee you that you will be satisfied with his services. He made sure that we were good and went the extra mile to help and to make sure that we were good and satisfied with his work. I would recommend this company to anyone who is in need of his services. Thank you once again my new friend. You were great 👍 💯

Feb 06, 2024

We are incredibly grateful to Rexroad Mobile Auto Repair for their outstanding assistance when we were stranded without tail lights in the middle of the night. The mechanic's dedication and expertise were truly exceptional, going above and beyond to get us back on the road. We can't thank them enough, and we will definitely be using their services again in the future. Rexroad Mobile Auto Repair has earned our trust and loyalty, and we highly recommend their services to anyone in need of reliable and top-notch auto repair. Thank you once again!

Feb 06, 2024

We texted a couple times to set an appointment the he just responding to three texts that I sent.

Feb 06, 2024

When it comes to diagnostics and repair, Aaron took care of my car problems in a timely manner. He went above and beyond in so many ways. The genuine care and perfect work he has done is absolutely astonishing. The work and diagnostic was done during the winter. We had to order some parts and wait for them to be delivered during an ice storm. During the ice storm he had went out of his way and offered me a ride to the grocery store, to ensure I had the proper necessities and food during that time. I later needed more assistance on my vehicle and he was right there to help almost immediately. He shows passion and care for the work provided. There is not anyone, let alone any mechanic out there like him. I, without a doubt, 110% recommend Aaron for any auto repair! Thanks again Aaron!

Feb 06, 2023

Aaron was able to diagnose and fix my car. He was very nice and informative. Will definitely call for all my auto repair.

Feb 06, 2023

Very timely/ Upfront and fair price / Very professional / Flexible with hours