RDO Truck Centers
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Review highlights
"… and repair needs. Always happy to help me or work me in for service. Tammy, Vasily and Mike in the Service Department are great to work with. They always follow up …"
"Friendly staff but slow at getting service work done on trucks"
"I delivered trucks, good customer service, fast check in"
Overview
Categories
Truck repair shop
Directions
8400 W O St
Lincoln, NE, 68528
Phone number
Call: (402) 475-8471Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 8:00 PM
Tuesday
7:30 AM - 8:00 PM
Wednesday
7:30 AM - 8:00 PM
Thursday
7:30 AM - 8:00 PM
Friday
7:30 AM - 8:00 PM
Saturday
Closed
Description
RDO Truck Center in Lincoln, Nebraska serves Southeastern Nebraska. We sell and service Mack heavy-duty and medium-duty trucks, and Hino medium-duty trucks, as well as Load King and R-Way trailers. Our experienced sales department will help you find the right commercial truck for your needs and our highly trained and certified technicians will get your trucks back up and running as quickly as possible. Our diesel mechanics are certified in Mack, Cummins and Hino. Our parts department stocks a large inventory of all makes parts to ensure your downtime is limited and you are back on the road as soon as possible.
Reviews (19)
Feb 05, 2025
Fast service at parts counter
Jan 17, 2025
Bought a brand new garbage truck form them the hydraulics did not work Wright and the pto did not shut off while driving would not fix the problem was told thanks for your business
Nov 07, 2024
Truck shop for mack and volvo
Sep 07, 2024
FAST AND FRIENDLY SERVICE. Adam Chichinsky has helped get me out of a bind multiple times. When my dealers here in Houston Texas (and surrounding areas) have told me parts are on back order , Adam has always proved them wrong. We here at East Texas Truck Center greatly appericate Adam's dedication to go the extra mile !!
Feb 07, 2024
Had VECU issue, Thought I would be here for a couple days, like most dealerships, I was in and out in a hour, Awesome Customer service, Great Drivers Lounge, They really put you at ease here, Highly recommend
Feb 07, 2024
Nice folks
Feb 07, 2023
Great service
Feb 07, 2023
I have done business with RDO Mack in Lincoln NE. for years. I have bought several trucks and rely on them for my service and repair needs. Always happy to help me or work me in for service. Tammy, Vasily and Mike in the Service Department are great to work with. They always follow up with phone calls and keep me informed on what is the next step with my repairs. I would definitely recommend RDO Mack for your trucking needs.
Feb 07, 2023
Was not there
Feb 07, 2023
Great place and people
Feb 07, 2022
Good shop for trucks
Feb 07, 2022
I bought a new truck from these guys and have had nothing but problems with it. They committed to help resolve the issues, but have now gone silent. I do not recommend anyone to purchase from this group. I will do all that I can do through social media to advise all of our peers throughout the country to avoid this company at all costs.
Feb 07, 2022
Very helpful great priced parts and friendly Keeping this place in mind
Feb 07, 2022
simular storie as the last guy. was driving down i80 when my truck went into derate. was stuck at akal truck plaza. drove 30 miles at 15 mph to rdo. but that's were the nightmare ends. they got me in on short notice and out the door with a new sensor before lunch. i even made my delivery ontime. they didn't upsell me a bunch of garbage. they told me the cause to my problem and didn't just treat the symptoms. now if I ever need service and am in the area I will stop at rdo. good people good service. I would give them 6 stars but it only goes to 5
Feb 07, 2021
Easy to get in and out of with a trailer, not far from the interstate. They are very friendly and quick.
Feb 07, 2021
Fine bunch of guys in there on a Saturday
Feb 07, 2021
I delivered trucks, good customer service, fast check in
Feb 07, 2021
With your truck is in derated mode and you are desperate situation, your only concern is to get to the nearest shop and hopefully you don’t get ripped off financially and your issue is solved. I have to say that I was impressed with the service, got me in very fast and they’ve been very honest, and when I say this, they could very easy made up some unrealistic diagnostic and so they can charge a large amount of money for something that was not needed. I had a simple issue fixed quick and I was back on the road in no time. Kudos to you people for your honesty, professional attitude and decency. Truck drivers should know that if they ended up at your location they will be treated fairly and honestly. 👍🏻👍🏻👍🏻
Feb 07, 2020
We have a new Mack truck less than a year old. Saturday morning we were at our customer in Lincoln, NE waiting to load. When they called us to the dock door the truck would not start. This was at 3 am on a Saturday morning. We contacted the Mack 24 hr number and they said RDO Truck Center (the Mack dealer in Lincoln) didn't open until 8 am. I called them at 8 am and explained the situation and they said sorry they were busy we would have to come back Monday. I explained I was about to loose a $4,000 load because my new truck wouldn't start. The person I talked to seemed like he could care less about my situation. He referred me to a non-dealership roadside service. The road side guy was great but he didn't have the computer or software to see what the cause of the problem was. He spent six hours trial and error and finally got it started. We took the truck the next day to a Mack dealer in Kansas City and within just a few minutes and a diagnostic computer said the ignition switch was bad. My issue is I feel like the RDO Mack dealer in Lincoln could give a flip about trying to help us and after spending over $165,000 on a new Mack truck thats less than a year old I expect a more helpful response. If you have any option I would strongly recommend you not go to RDO. I am very unhappy and disappointed with RDO.