R & T Auto Repair Inc

Feb 06, 2025

I was having issues with my truck, Morgan guided me to what may be the issue. Morgan was right! The customer service was outstanding, better than any place I’ve gone to before. I believe the prices are very reasonable considering the great care and honesty we get. Highly recommend!

Jan 07, 2025

I’ve brought a few vehicles here over the last 2-3 years. They have always been great to work with, people who are leaving poor reviews need to understand that vehicles are machines that sometimes don’t always cooperate. I do and will continue to recommend them!

Jan 07, 2025

Successfully fixed up my car. Prompt, high quality customer service, strove to do their best for me. Shoutout to Noah especially!

Dec 07, 2024

I'm so sorry for missed diagnosis I understand now what happened, I heard nothing but good things about your business and keep it up sincerely Mr Harris.

Nov 07, 2024

I have been taking both of my cars here for over ten years. I have always been very happy with the work. Nearly every quote has beaten competing shops and always beaten a dealer. My only gripe is that they're so popular now that it's tough to get an appointment at a time that fits into my schedule.

Aug 06, 2024

I've only been here once, but the experience was great and makes me confident that they are a very trustworthy shop.

Jun 06, 2024

R&T is our go to for all of our vehicles. Great work. Reasonable pricing. Honest feedback. Call ahead to set a time.

Jun 06, 2024

Spent 2k because my check engine light was on and my traction control light was on. They went off for a week, maybe less before coming back on. The things they said they were replacing didn't look new, still had dirt and debris sitting on it when i picked it up. The question now is do we trust them to take it back to them or just go somewhere else.

May 06, 2024

They did my oil change for a reasonable price.

Mar 07, 2024

Always a fabulous experience & service. Highly recommend the team at R & T!

Mar 07, 2024

Awesome shop! They are fast, kind, and cheap. I just got my oil changed with DEXOS synthetic oil + a new oil filter and it only cost me $46. Best shop around.

Mar 07, 2024

Helpful, friendly, fair, and honest. I have had only positive experiences here.

Mar 07, 2024

I am updating my review because we had an extraordinary experience. Morgan, one of the young ladies who works there, was absolutely amazing. She took care of us with exceptional customer service, and her communication was above board. If you want to support a local business, want solid work and dont want to be gouged on prices, go to R&T.

Feb 07, 2024

Don’t take your vehicle to R & T Auto Repair 1903 W Osterhout, Portage Mi straight up slimy, grimy, slippery snake.. I busted him (so-called technician ) in a straight up lie… All I needed was a serpentine belt put on, there must be a reason why the old one broke, explained the technician …, yes, I said it was old and worn out… No, they just don’t break On their own something must’ve caused it … Not knowing when I had The Chevy dealer change the water pump, They explained to me that the serpentine belt was old, and could break at any time. I didn’t have them do the work because it was too expensive. The water pump, however, was covered by warranty.. and it needed to be changed Because we had no heat …So the shady technician told me when the belt tensioner broke it spun the bearing on the water pump!! All in all we were gonna need a new belt, tensioner, a new belt, and a new water pump $1100 in work!! Called and got my wife all upset. So she sent me down to R&T To look at the water pump. When I got there, there was nothing wrong with the water pump. I could spin it freely with my hand !!!??… and the belt tensioner looked fine!!.. I knew something was shady from then on. He did not look at my vehicle, he did not put my vehicle on a diagnostics machine. He popped the hood and made an assumption and was going to charge me for some work that I didn’t even need..!! .Then, when I asked him to put the serpentine belt on (Which was the problem) I was told to take the vehicle and leave.. With extreme attitude !!…lol .. they were embarrassed, because I caught him in a lie.. I caught him off guard when I went there, And we believe very strongly that we were Being scammed at that time (very unprofessional ) these people are teaching Morgan whom is the little princess at the front counter how to be a scam artist.. and take advantage of people for the money … no doubt my mind, the owners have trained her, all this was going on while they hid in the back along with the so-called technician, (cowards ) not showing their faces… goes to show what can be a crooked world we live in, where did the honesty go? .. To be quite frank honesty it’s been gone for years. So this is just a friendly reminder. Be careful out there 🙏 I have this all on video✌️

Feb 07, 2024

Excellent customer service and work on our vehicle. Had our AC condenser replaced and recharged and it’s running great!

Feb 07, 2024

Excellent work very good mechanics!!!

Feb 07, 2024

Girls at the front are always nice when I drop off the company buses

Feb 07, 2024

Good work. Great price and fast!!

Feb 07, 2024

Great, quick, and inexpensive mechanic. Recommend this place to everyone who needs car work.

Feb 07, 2024

Had one of my work vehicles towed in and they were able to repair it same day for us. Big deal since I would’ve had a 2 Hour drive back-and-forth to pick it up next day. Thank you.!

Feb 07, 2024

Hands down the best place to have your car serviced in Portage/Kalamazoo area. We have been using R&T for some time now. No matter the scope of what is being done from tire rotation, oil change or a major repair, it has been an excellent experience. Very quick and efficient and priced better than the competitors. R&T Auto Repair has been family owned for decades and that sets them apart from the big conglomerates. They truly epitomize what great customer service should look like. Angie, most recently took care of me and was extremely courteous, professional and communicated with me every step of the way. An added bonus was we got our vehicle back 2 days before it was promised!! I just can’t say enough on how happy we have been with this shop! Absolutely top notch. I unequivocally recommend!!

Feb 07, 2024

I always get my oil changed here. I trust them to tell me when something is wrong, and what it takes to fix it. Everyone is friendly, helpful, and I wouldn't go anywhere else!

Feb 07, 2024

I have never been disappointed in their customer service, turn around time, pricing, or quality of work....5 stars isn't enough in my opinion.

Feb 07, 2024

I recently had my 2016 Volvo S60 serviced at this auto repair shop. The check engine light was on and the car was sputtering on startup, especially in the morning. After a diagnostic that cost almost $100, they diagnosed the issue as a faulty fuel pressure sensor and quoted me almost $700 for the repair. Feeling unsure about the price and wanting to try fixing it myself, I bought the part for only $45 and managed to fix it in about 20 minutes with little mechanical experience. I later found out that the part they would have ordered could have cost up to $300, which suggests a markup of at least $200 for the labor. While the front desk was friendly, I can't help but feel that I may have been taken advantage of. As a result, I can only give this place a 3-star rating. I appreciate the work they did, but I would suggest getting a second opinion or doing your own research before agreeing to any repairs.

Feb 07, 2024

Love this place and trust all my vehicles to them! Cheapest oil change in town and much more!

Feb 07, 2024

R&T Auto is my favorite family owned mechanic. I can always rely on the staff to be welcoming, the work to be efficient & repairs fairly priced.

Feb 07, 2024

Thank you so much R&T for taking care of my mother in law’s car during a difficult time for her. Thanks for 20 plus years of excellent service, license mechanics with experience. Thanks for al you do for our family, community, and keeping my mother in law safe on the roads for an affordable price. We appreciate you.

Feb 07, 2024

The girl in the office is very courteous. So far, so good on the car. I think the work was fairly priced and more than likely use them again in the future.

Feb 07, 2024

The the reasonable price they quoted me their expertise they did the job the service I would recommend R&T over and over again they are fantastic they do a wonderful job I’ve had several mechanics in the years that have taken me for advantage I don’t know anything about cars and these guys walk me through what’s going on make sure I know what’s going on do a fantastic job I would recommend them five stars

Feb 07, 2024

These guys are awesome! Quick and they go the extra mile. Definitely will be going back!!

Feb 07, 2024

They did right by me. I will be going back to them. People are nice and friendly.

Feb 07, 2024

They do a great job and only do what needs to be done. There is no pressure to fix unnecessary stuff unless it's a safety issue.

Feb 07, 2024

told them previous to bringing it in that my car had no cat. made appt anyway. once they already had it lifted and scanned they told me they cant "diagnose" without having the cat. wanted me to replace the WHOLE exhaust even tho the rest of the piping and muffler were BRAND NEW. wanted 1500 for installation of new exhaust. which was not needed. in the end had to pay money for zero information reguarding the actual problem.

Feb 07, 2023

Friendly staff, affordable oil changes and they're fast.

Feb 07, 2023

Great place. Super friendly

Feb 07, 2023

Make an appointment and everything is always smooth

Feb 07, 2023

They do gr8 work at a fair price.

Feb 07, 2023

Wonderful owner. Great service. Great mechanics. May charge a little more but its gareenteed work done right. Great place to take your automobiles for service. They run great specials.