Quick Lane Tire & Auto Center

Feb 07, 2023

Great people, they are wonderful. They do have a nice, waiting lounge if you are staying, or food, shopping is within walking distance. You also get a free car wash from next door every service. They know what they are doing, and makes everything easy. Would recommend!

Feb 07, 2023

I recently moved to Lincoln and decided to give this business a chance since it was convenient to where I lived. I had gone in for minor issues with my car and I was very impressed with their customer service and timely manner and the honesty of fixing the issue. They gained my trust and business just on my first visit! I recently took my car in for another small issue and I had also mentioned a "service shifter" issue that was on my dashboard. To make the long story short and to keep the privacy of my issue, the service Manager, Ryan Lavigne, kept me informed as to the progress of the repair, was very professional, attentive, detail oriented, and never made me feel that my concerns were invalid. He went above and beyond to make sure my experience was nothing but AWESOME! It was apparent he valued me as a customer and was willing to do whatever it took to resolve the issue and provide the best customer service I have ever endured. Since my last visit, I have moved across town but I will definitely be back to have my vehicle serviced at Quick Lane and will recommend Quick Lane Tire & Auto Center at 3201 Yankee Hill Rd because of the amount of respect I was given on my last visit. Thank you Ryan Lavigne, for your outstanding service, God Bless you and your staff! I truly believe you deserve more than a 5 star review and it was an honor to get the privilege to work with a manager that truly wants to grow an honest and successful business while continuing to be loyal to devoted customers who trust in his business.

Feb 07, 2023

I took my car for a tire repair but they told me the tire can not be repaired due to a punchire in shoulder of the tire. They did recommend replacing all four tires and that will be $1.100 and some change. Then i took my car to another place and they repaired the tire and they charge me $26.00.

Feb 07, 2023

Not a quick lane biggest lie out there came to get a patch in my tire and it seemed like they wouldn’t take my truck in till there were no fords that needed work since I have a Chevy it’s ridiculous I recommend waiting till a weekday with a real tireshop

Feb 07, 2023

Saturday morning of Memorial weekend it was difficult to find a place open in Lincoln to fix a pickup tire, or a place that wasn't already fully booked on scheduling. Anderson Quick Lane Tire & Auto Center was open and took walk ins. I was greeted by friendly and kind staff the moment I opened the door. I explained my tire problem and that I was 300 miles from my home and needed to return home the next day, which was Sunday of Memorial weekend. They quickly got my pickup in and accessed the situation. They provide a nice customer waiting area. The service manager showed me my options and I asked him what he would do if he were me, as one of the options was to wait until Tuesday after Memorial Day to get the exact tire I needed. I went with his advice and they had me on my way within an hour. I highly recommend their services. Nancy

Feb 07, 2022

Friendly service. Touch point sanitation. It's a little crazy with the construction. Instructions for the quick lane weren't exactly clear, however they did service us based on first come first serve. If you are here for quick lane lube, line up by the white trailer by the signs for service check in and service parking and drive up facing the building.

Feb 07, 2022

Ryan and his staff was awesome to deal with. Bought three sets of tires from them and had to come back for a road hazard replacement. Quick service with zero hassle! I drive from Omaha for this type of service!!

Feb 07, 2022

I had a pretty significant mixup in my cost of service/authorized services compared to what I was quoted. After bringing it up to the manager, we sat down and walked through everything and I had a very favorable outcome after he recognized a mistake. I appreciated his time to sit down with me and make sure my needs were met when they could have just dismissed me. Though it was frustrating at first, they showed integrity by righting the wrong and making sure I was valued as a customer. I’ll be back!

Feb 07, 2021

Always great service, it's why we keep coming back!

Feb 07, 2021

Bad said needed apointment for oil change first time. I heard of that.

Feb 07, 2021

Every once in awhile you come across a guy who will go above and beyond the call of duty for you. Torin and Kyle were those guys today. I brought in two 9 inch riding mower tires that needed to be swapped out for new tires. They weren't sure they could do it, and I watched these two guys steer wrestle the old tires off in the new ones on for the better part of half an hour. Best money I spent this month. Thank you, guys. You saved my entire Saturday.

Feb 07, 2021

Fantastic quick service!!!! Entrance location I was asked to provide ...off of Yankee Hill Road in between 27th and 40th street you will see the auto dealerships and are at 32nd street. Impossible to miss as it's all residential on one side and a detail shop and gas station the entrance vay is located and attached to Anderson Mazda .They have a shuttle service and when it comes to inspecting a vehicle while havi g your oil changed or tire rotation you will get a professional diagnosis of you have a cracked head or anythi g that needs attention not for the purpose of up selling you but for the purpose of preservation of your vehicle. Complimentary gourmet coffees and teas, TV and magazines and comfortable couches or stools and an area to use your laptop if you choose to wait. Honestly Grahm tire at 2 locations (sorry but must be very lazy employees to turn down a full service on a fleet account vehicle) didn't have time to do a tire rotation with a full oil change etc... The vehicle was brought here and diagnosed and done in an hour and half.

Feb 07, 2021

Great experience!

Feb 07, 2021

Great service and staff. Garrett was extremely helpful and answered all of my questions!!

Feb 07, 2021

Great service! Very friendly

Feb 07, 2021

My daughter asked me to drop her car off for an "overdue" oil change on her Camry. I had never been to this location, but she has used it for tires and oil changes in the past. I didn't call ahead as I said I had time to just use the "no appointment needed" offer as stated on their website. I was greeted by a shuttle driver around 9am (don't know his name) who as I entered the service area was very friendly. The service advisor (Elmer) greeted me with a smile and was very helpful with scheduling. In the end the oil change and an obviously needed front brake job was quickly performed and price-wise was very reasonable. I was so impressed with the staff, prompt service and the unexpected low cost. Great job to all involved and thank you!

Feb 07, 2021

Said it was going to be a 2 hour wait on a Saturday. Even though they were short shuttle drivers, they managed to drop me off at wal-mart and pick up an hour later, when my car was done with the oil change. They even helped me with loading and unloading the vehicles. If I had extra cash, I would have tipped them. Impressed that they went the extra mile!!!!

Feb 07, 2021

They forgot to do all the services

Feb 07, 2021

This place is a total scam. They fixed my car and i drove like two blocks away from there shop and there and my wheel baring just broke and fell. They saif it was out of there control and they cant do anything about it.

Feb 07, 2021

Where else can you go and get your oil changed, fluids checked, tires rotated and you get a free car wash? Nowhere!!! Plus they have a $10 coupon online and they are nice and quick. Why do you think they are called Quick Lane. 🙂

Feb 07, 2020

Been waiting a week for them to call me back about a pair of tires I need!!

Feb 07, 2020

Friendly Staff. Very honest and straight forward with fixes. I get all my car work done here.

Feb 07, 2020

Horrible experience, I will never be back. I brought my 2014 Ford Escape here in November of 2018 after the heat stopped working. After looking at my car, they called and told me there were air bubbles in the coolant system and they just needed to bleed them out. Seems like a fairly easy and straightforward fix. The next day I received another call (from an employee named Garrett who is extremely rude) saying they were able to bleed the air out, but my car was losing coolant was was due to either had a bad head gasket or a cracked cylinder. So my options were to replace the head gasket ($3000) or have a new engine put in ($6700). I told them I did not want to do either, and that I would monitor the coolant level and have someone else look at the vehicle. Well, 13 months later my car has not leaked an ounce of coolant and I have had no issues. This place flat out lied to me and tried to charge me thousands of dollars for something that wasn't even broken. I'd be very careful about having work done here and strongly recommend getting a second opinion before allowing them to work on your vehicle.

Feb 07, 2020

It is ok

Feb 07, 2019

A little on the pricey side, but it is worth it! Nice and patient staff that isn't pushy about getting things done.

Feb 07, 2019

Arrived shop was full no room to add anything to their day and these guys made an exception to get me in knowing I would be held over and not able to return home to my family until Monday. Everyone was super nice. Stella staff. 10 stars for these would be more accurate!

Feb 07, 2019

I was driving to the east coast and needed a quick oil change and tire rotation. A couple other places were booked or closed but these guys got me in immediately. The staff was nice and friendly. Waiting room was nice and clean. WiFi, TV and free coffee The service only took an hour and cost $65. Much cheaper than I expected

Feb 07, 2018

I had a flat tire right before my honeymoon and no one else could fit me in. They found time to squeeze me in, found a nail, and comped the tire repair. They were such a blessing, and I can't explain how awesome their customer service was!!

Feb 07, 2018

Quick, wonderful customer service, always happy. I have been their customer for 5 years.