Quick Lane Tire & Auto Center at Raceway Ford

Nov 07, 2024

Fast service.....Oil change

Oct 07, 2024

I dropped my car off the other day and they did nothing at all to see what the problem was with my ac. I paid $215 for nothing, no service at all. Just to tell me something I’ve already heard 3 times. Javier was a cool guy but he didn’t know what he was talking about. My job is paying for the services and when my boss asked for the price he told her 3 different ones. I went to an actual dealership a dodge 1 in Moreno Valley and they gave me the same price as Quicklane but they are actually doing the diagnostic test and are putting dye in it to see what’s the issue. However Quicklane was going to charge me to look at it only for $215 then an additional $540 to recharge my the ac and add refrigerant plus they would tell me the issue after doing the service which I didn’t get so it would’ve been extremely expensive. I’m upset with the service here and how they cheat people especially women. Do not waste your time or money here like I did I’m just trying to help the next person.

Aug 07, 2024

Average.

Jul 07, 2024

I did the differential service about a year ago come to find out after doing an oil change at Colley Ford they mentioned Raceway didn’t do the service properly they only did a drain and refill when they were supposed to remove And reseal to prevent leaks so my differential has been leaking this whole year fluid is most likely low causing unnecessary wear. After speaking with Javier Fernández he said they would have to charge $300 to do the service the way Colley ford said it’s supposed to be done Raceway lacks accountability however thanks to Colley Ford I’ve found an honest place to do services the right way the first time Response to owner If you can’t do it the right way don’t do it all let’s get one thing straight Colley is not disparaging your name I am! Your response just proves your company lack of accountability and it shows! The audacity of saying I will need your services again in the future is preposterous! Learn how to take a loss the way you made me lose!

Jul 07, 2024

Rear driver side tire is wearing unevenly and they failed to tell me that but they told me I needed $100 cabin filtet. Being married to Ford is not all that it's cracked up to be.... Honeymoon is definitely over.

Jun 07, 2024

This service department sucks. My mom has a 2021 escape that has a check engine light on and see manual thing turned on. Last time we dropped off the vehicle to fix it. Until Friday they're finally completed because Saturday I have to use her car. When I started it nothing happened until Sunday. Oh my God it turned back on again. So we dropped it off again this Tuesday may 14 2024. I don't think they did a good job by fixing customers'vehicles because they said when the check engine light turned off they always told us nothing could happen until it came back. That's not true. Well just let you guys know that we'll be going somewhere else to fix this issue and I don't think you guys fixed the recall on her escape too.

May 07, 2024

Quick Lane has always done a fantastic job on all my families vehicles. They give you updates on future services that will be needed in the future. They are always professional and honest.

May 07, 2024

Well who knows if they actually do a good job here or not. I came in to try and get an oil change after work around 5pm. Their hours say they're open until 6pm so one would think there wouldn't be an issue. I walked in and they looked at me like I was crazy, I asked if they have time to do an oil change and they just told me "No come back at 7am" We'll see how it goes if I actually get any help

Apr 07, 2024

Good place for service. Friendly, knowledgeable staff.

Feb 07, 2024

Been coming here since I bought my car, however after persistent oil leeks after appointments I decided to take a break on this place. My friend recently checked my car and the amount of things he found were insane. Basically they cut corners and seemingly have no integrity with their work whatsoever. I am so disappointed that I was a loyal customer here and cannot believe the amount of money I have spent for lackluster work. You live and you learn I guess. If you're reading this, do not go here. Took my friend awhile to correct just one of the mistakes this place made. UPDATE: my friend is still trying to fix all of the mistakes ! Definitely do NOT come here 🙂 just discovered they put the wrong oil filter on my car and it is jammed 🙂

Feb 07, 2024

Cheaper than the dealership, great fast service

Feb 07, 2024

Emergency tire replacement. They don't carry suburban tires

Feb 07, 2024

Fast service for sure. Great people who work there and great customer service. Will definitely be using them again in the future.

Feb 07, 2024

Great service would be 5 stars . The only issue I have is that the vehicle needs to he dropped off and usually takes all day.

Feb 07, 2024

Great service!

Feb 07, 2024

Mike McFarland and and his team at Quick lane are exemplary. They are the utmost professional and uphold to all of Fords highest standards.

Feb 07, 2024

My first time here, very good experience clean Mike was awesome.

Feb 07, 2023

Excellent service

Feb 07, 2023

Horrible Service At This Place. I Came For A Simple Patch And Was Completely Denied Services From The Moment I Walked In. Almost felt like discrimination.

Feb 07, 2023

I like Quick Lane to service my wife's Ford Fusion, but when the warranty runs out we will probably go elsewhere!!!

Feb 07, 2023

Very good customer service

Feb 07, 2023

We didn't have service done but my Mini broke down here at 400pm and he tried to get help for us but everything closed. he let us keep car there til next day and once again was great help with patience and helped us out. of in Riverside the Ford dealer with the Quck Lane service is highly recommended. THANK YOU THOMAS God Bless you