Quick Lane at Ted Britt Ford
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Review highlights
"… with their Spring Special of oil change, tire rotation and fluids topped. I anlso had wipers changed. Their service is good and I am usually in and out in an hour!"
"You get very personable service compare to regular service department."
"You attempted to price gouge, charging $640 instead of the $300 market rate."
Overview
Categories
Auto repair shop
Directions
11200 James Swart Cir
Fairfax, VA, 22030
Phone number
Call: (703) 383-6299Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Quick Lane at Ted Britt Ford of Fairfax makes it easy to get the expert auto maintenance you need. Whether you drive a car, a truck or an SUV, we offer extraordinary service for routine maintenance. Regadless of vehicle brand, make or model, you'll find factory-trained technicians, the latest diagnostic tools and quality Motorcraft® products. We do it all on your schedule with no appointment necessary and have complimentary loaners as well! When you're looking for a full-service auto center that will service your vehicle in a timely manner, visit Quick Lane and let our friendly team of service experts get the job done! We're located at 11200 James Swart Circle, Fairfax, VA 22030 - we look forward to seeing you!
Reviews (31)
Feb 01, 2025
I have always used Quick Lane because they are professional and efficient.
Jan 31, 2025
I had a great experiece at the Quick Lane. They diagnosed my problem as a weak battery and quickly replaced it under the Ted Britt for life guarantee. Zack is an efficient and competent service advisor. I will continue to use the Quick lane in Fairfax.
Jan 31, 2025
Quick, efficient, thorough, friendly, & fair prices. Did overnight drop off with my vehicle & it was ready to go the next day!
Jan 24, 2025
Have been using this service center for 2 years now and always have a positive experience. Would recommend.
Jan 24, 2025
Service was completed as promised. Excellent customer service from Zack.
Jan 24, 2025
Very friendly....and job done on time and within budget!
Jan 24, 2025
service is always quick and efficient! Everyone who works there is so friendly, helpful, and honest. I never feel like I'm being upsold just because I'm not a car expert.
Jan 17, 2025
Excellent communication and service, it was wonderful customer service! Katherine was awesome to work with.
Jan 17, 2025
Great service and polite and professional associate !
Jan 07, 2025
Always curtious and also professional. Very knowledgeable of any issues involving the vehicle and how they can be solved if any. The entire staff will make you feel at ease while being very professional. Keep up 5he good work 👏
Jan 07, 2025
Khristina and the Quick Lane gang did their usual awesome job identifying the cause of a problem and servicing my beloved Escape Hybrid!
Jan 07, 2025
Polite staff with quick service done right.
Jan 07, 2025
Quick Lane is a great and perfect place for auto maintenance in our neighborhood.
Dec 07, 2024
All work was done in an excellent manner.
Dec 07, 2024
Easy scheduling, friendly staff. did my requested service and didn’t pressure for anything else. What a service should be.
Dec 07, 2024
Excellent customer service. Zack was the ultimate professional and had my Expedition in and out right on time.
Dec 07, 2024
Issues after service. Waiting for 1 and a half hour for a service. Drove 2 miles then the engine became sluggish, check engine light was on and smoke was billowing from the back of the car. Limping back to the shop @ 10mph very scary 😱 It was rectified but not comfortable with returning.
Dec 07, 2024
Oil change - in and out in 70 minutes
Dec 07, 2024
Quick Lane is great to work with. Mr lalande, service advisor, listened to my concerns, wrote them down and took care of them. I recommend them highly.
Dec 07, 2024
Rock Stars… or should we say RICK STARS! Mr. Rick & his solid team — Ricky - Zack - Kristinha - Tommy were so so (did I mention soooo) sweet on a gloomy rainy day when they all smiled joyfully at you while ensuring your tires are properly & professionally inflated. Not too much, not too little but Juuuuuuust Right!
Dec 07, 2024
Set my state inspection up with Kristinha. They completed the inspection ahead of the scheduled time. She was courteous and professional when she spoke to me today.
Dec 07, 2024
Zack and the rest of the service team at Quick Lane at Ted Britt Ford did a great job with the recent repairs on my vehicle.
Nov 07, 2024
Inspection (free), oil change, tire rotation and vehicle check over on our Expedition EL by the crew at Quick Lane. In and out quickly. Have never been disappointed. good job. Thanks Zack.
Nov 07, 2024
Not the best experience. Had an oil change done and they didn't fill it up! Short one quart of oil. Seems unusual for a Ford based service center to not know how much oil goes into a ford... Oh well..
Nov 07, 2024
Quick Lane always does great work, always gives detailed explanations of services, and great facilities while you wait.
Nov 07, 2024
Zach and Ricky always do a great job. I highly recommend them both and love taking my vehicles to Quick Lane.
Oct 07, 2024
Great service. Kristina super helpful.
Oct 07, 2024
Not good. Car started smoking worse than ever and I’m having it towed back to the dealer today (9/29). Something didn’t get fixed and it’s even worse than before. I’m expecting them to fix it this time for no additional charge.
Oct 07, 2024
Pleasant staff, work was done on time and exceeded my expectations.
Oct 07, 2024
Purchased new tire. Quick and smooth.
Oct 07, 2024
Zack from Quick Lane was great to work with.