Quick Lane at Kendall Ford of Bozeman

Jan 07, 2025

I just had an alignment and new tires installed at Quick Lane. The team there took care of me. The worked my truck into a very busy schedule and were extremely professional. I highly recommend the team at Quick Lane.

Jan 07, 2025

They do a good job here. Great front desk people. Super organized. Second time visiting and I will continue.

Dec 07, 2024

Always full and can never take walk ins. How are you a quick lane but I always have to make an appointment??

Jul 07, 2024

Asked about an appointment for AC service and was told they were scheduling for September but had a couple cancelations now but I'd have to leave it 3 to five days! Just ludicrous. And this is Quicklane? Just useless service.

Jun 07, 2024

Excellent service!

Jun 07, 2024

I just got my car back from the Quick Lane this morning. I've been bringing my vehicles here for years! Robert, Jack, and Chris are a great team of advisors that always take good care of my vehicle, and my wallet. I come to this location for the right parts, the right price, and the right service! Thanks a lot guys! See you in the fall! 💯

Apr 07, 2024

Place is a scam talk the worst trade in mistake of my life

Mar 07, 2024

Both gentlemen were extremely helpful and got me back on the road quickly. Thanks guys!

Feb 07, 2024

Always treat you great .

Feb 07, 2024

Great punctual service that they stand behind. Robert is the best! Again - service as promised, ahead of schedule. Highly recommend.

Feb 07, 2024

I got a really great service ! Thank you so much for taking care of my van before I had to cross the country. Nice people, honest price, fast work, everything 5 stars!

Feb 07, 2024

I have used QuickLane for tires and oil changes the past 2 years as I lived very close by. The ladies at the desk are amazing! The man at the desk is often very rude and makes it a miserable experience for just convenience. I recently moved further from the location and took my tires elsewhere to switch off my snow tires. I received a call almost immediately that the wall of one tire was damaged and matched the marks of a bead breaker tool from removal as the tires have been sitting in the garage since October and had no other way to be damaged. I’m incredibly disappointed that they didn’t let me know of the damage when they removed my tires and honestly they should have replaced that tire when the damage occurred. I have no interest in calling to discuss it as I find the man so incredibly rude to deal with and I believe he is the manager of the shop. So I’ll eat the cost and hope to never need to go to Quick Lane again.

Feb 07, 2024

In a world where dealerships get a bad rep for maintenance, Quick Lane sets the new standard. Robert and Jack have provided top notch service and knowledge. Thanks guys!

Feb 07, 2024

These guys were total pros and absolute lifesavers. Came by on a Saturday afternoon needing a new set of tires. I popped one that morning in the mountains, and had been riding a donut for 70miles. I live in Billings. We explored all the viable options, and gave me the best price and availability out the 3 shops I went to. The whole crew was patient, thorough, kind, and excellent. Really saved my bacon.

Feb 07, 2024

They got us in right away and did an awesome job. Much better deals than the other guys we went to. Would recommend!!

Feb 07, 2023

Fast friendly service, walked in for an oil change and took right away and quickly got me on my way!

Feb 07, 2023

Had the do the fuel filters on my 6.7 powerstroke. Noticed when I got home that the fuel filters seemed quite noisy. Hooked up to my trailer the following week, first hill the truck went up, I lost all fuel rail pressure. Turns out, the tech didn’t tighten the fuel filter all the way. You would think when you pay $400 for a filter change they would check to make sure the filters are tight.

Feb 07, 2023

Really your quick change is by appointment only? Every Kendall I’ve been to is first come first serve. Why do you have it set up that way?

Feb 07, 2023

Unfortunately, they are incompetent. I love Fords, but if I cannot get them serviced, what's the point? 8 weeks to get on their service schedule. Then was promised 2 days for return. 9 days later, 9+ calls without a single returned call, I needed my car back, so picked it up. It was sitting in the back lot, never looked at. Nonoil change. Nothing. I'm done with Ford and let corporate know. I don't blame them for staffing shortages, but do hold them accountable for bad staff. Yes you can pick up the phone and set the appropriate expectations with your customers. Ignoring them is no way to run a business.

Feb 07, 2022

Fast and quick

Feb 07, 2022

Great customer service. I droped off my vehicle and they took me to my office. They pick me up again once the vehicle is ready.

Feb 07, 2022

I was in a terrible position with a noise coming from my brake . I had been told by the service drop they wouldn’t help me, they were out 2-1/2 weeks. I went to the Quick Lube side and said they probably couldn’t help me dnd explained. Nick overheard it and said give us 10 minutes. Then Don put it on the rack and within 30seconds found a rock in my rotor. I appreciate that kind of service so much. Had me on the road in 10 minutes

Feb 07, 2022

Stopped in for a quick oil change. Was rudely told by the lady at the counter that she was very busy and I would have to wait. This was just as I walked in and before I could state my reason for being there. After she helped the one other customer I was told that I needed an appointment for an oil change or to arrive at 7 Am. So much the quick lane name.

Feb 07, 2022

Two busy to help me.

Feb 07, 2021

Great service.

Feb 07, 2021

Great service; but, very busy.

Feb 07, 2021

I love that you can make an appointment and/or drop off. They will shuttle you too!

Feb 07, 2021

Was great very Curtis and prompt

Feb 07, 2020

Busy place, but they do good work

Feb 07, 2020

These guys are really know their stuff quick in, quick out