Quality Body & Fender
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Review highlights
"My insurance sent me here, and I am so happy they did! Everyone at Quality Body and Fender is warm, friendly, and so knowledgeable. The waiting room was comfortable, they …"
"This place raises the bar with the quality of work and service."
"They should not being leaving customers' cars outside on the street."
Overview
Appointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Services
Reviews (37)
Jan 31, 2025
The best place for repair your car in painter. Very good service.
Jan 24, 2025
It is sad this repair shop takes so long to get an estimate back. They tell the customer that estimate will be ready at one time and you might not get one for days. That is very disappointing. They take that long to get an estimate back after stating that it will be back sooner. If they take that long, getting an estimate back after stating that it would be back sooner I wonder how long it will take for a car repair disappointment Customer
Jan 24, 2025
Mi nombre es Luis Cervantes La primera vez que lleve mi carro Honda accord sport a ese lugar hicieron un buen trabajo muy profesional y por esa razón he recomendado a varias personas a Quálity body & Finder pero esta segunda vez hicieron un mal trabajo en la pintura de carro quedaron varias burbujas en la pintura y otros defectos como que la persona que lo pintó no tenía la experiencia necesaria
Jan 17, 2025
Unprofessional customer service,did not inform me that my twenty nineteen Honda would not be out the shop,also along with bad the work be sheady,this is my experience with this shop, management 🤬🤬🤬shop is 2510 MLK my way.
Dec 07, 2024
When a guy smashed into my newer Nissan at a red light, my insurance suggested I take my car here for repairs and I’m so glad I did. Their staff was thorough and repaired my car in a timely manner. They also kept me updated during each stage of the repair process. If you have to deal with being in an accident in the Bay Area, this is the place to take your car to.
Oct 07, 2024
I was fortunate to find this place. I’m on my second car job with them. This place raises the bar with the quality of work and service. They’re thorough, over communicative and speedy. As a woman I’m always nervous about dealing with cars and finding this place and working with their Manager, Angel has given be the peace of mind and the transparency I need with the investment I’m putting towards fixing my car. I highly recommend this place, you won’t regret it.
Sep 07, 2024
I was visiting family and my car got some damage on the highway on the way over. I quickly needed my car repaired so I would be able to return home as close to my original return time as possible. Alex helped me out and made sure I got my car back as quickly as they possibly could make it happen. Everything looked great when I picked it up and I’m really pleased that I didn’t have to have my return home delayed too long. I would definitely recommend this body shop
Jul 07, 2024
For the second time these folks have proven to be amazing at what they do and more desirable than dealing with my Honda dealership service staff. I will most definitely keep this company in mind for future needs and recommend them to my friends and family.
May 07, 2024
My insurance sent me here, and I am so happy they did! Everyone at Quality Body and Fender is warm, friendly, and so knowledgeable. The waiting room was comfortable, they treated my car with care, and finished the repairs earlier than expected! 10/10 experience.
May 07, 2024
They are very professional, super kind, accommodating and offer good pricing. They replaced my bumper quickly and it looked great. You don’t have to do more research just go and experience for yourself.
May 07, 2024
They let me take my time to decide what to do with my vehicle. There was no pressure- very knowledgeable staff. My vehicle was done ahead of schedule and Enterprise Rent A Car down the street was VERY convenient. I would highly recommend.
Feb 07, 2024
Excellent quality work and the price was exactly as quoted although the work took one extra day. Very satisfied though
Feb 07, 2024
Geico sent me here after I was rear-ended, and these guys did an amazing job on my van. They even fixed the front fender, which had come loose before the accident, free of charge! Great customer service, too.
Feb 07, 2024
Highly recommend this body shop. Response rate was always very quick and the quality of the repairs was excellent!
Feb 07, 2024
I had my older vehicle stolen (twice) and the second time they got into an accident damaging the front bumper/grill/headlights and graffiti'd the car. I was referred to them by my local dealer and while the work was satisfactory (so far), I did get some miscommunication. During the estimate I mentioned the graffiti on the front bumper and they replied they'd replace the bumper. When I brought it in an later for my appointment I reminded about the graffiti and the new person I spoke to said they'd replace the front bumper, but I mentioned the rear graffiti and she said she'd mention it to them. When I got the vehicle back the graffiti was still present and when I asked about it the (original guy) talked about how expensive it would have been to replace and/or repaint the bumper (when they said they'd be giving me a new one in the first place, and all I asked was if they could scrub off the graffiti). I then asked about the rear graffiti I mentioned to his other employee that she said she'd bring up, and was provided an unintelligible dismissal. Typical mechanic I suppose.
Feb 07, 2024
I went there to fix my car , before you start a conversation they tell you to pay a $100 for an estimate. The customer service is not much.
Feb 07, 2024
I would highly recommend this auto shop for repairs/replacements. Alex had great communication, and kept me in the loop for the entire process. I would 1000% go back.
Feb 07, 2024
My toyota tacoma got banged up on a trip to tahoe. Yan and the team at Quality Body and Fender took great care of me and my truck. They gave us all the information we needed to decide whether to make an insurance claim and coordinated seamlessly with our insurance once we decided to go that route. The repairs were done perfectly and I am happy to put that experience behind me. I highly recommend Quality Body & Fender if you find yourself needing auto body repairs.
Feb 07, 2024
The Berkeley Honda dealer recommended this spot to me. Highly professional, reasonable prices, and well-communicated timelines.
Feb 07, 2024
The quality of their work is great, but giving 2 stars because of their very unprofessional staff and slow turnaround time. Ally was extremely rude and condescending when I was asking about the process to order a part for my car. How am I supposed to know that leaving my car at the shop vs taking my car home would be a different process with insurance? This was never explained to me, and when I asked for clarification on why the part was delayed, she scoffed at me. She then told me that the repairs would take anywhere from 3-5 business days, even when my estimate said 2 business days of labor. What? After taking my car to another shop, I had it fixed in under 2 days and with much better customer service. Take your business elsewhere.
Feb 07, 2023
Dropped my SUV off for repairs. Will update when it's done. So far so good, no wait or hassle and they were prompt and timely with my intake appointment.
Feb 07, 2023
Great professional work performed here. From the initial quote to the perfect body work and matching paint jobs. A bit pricey, but worth every penny. If you want your vehicle repaired properly go with Quality!
Feb 07, 2023
I just dropped the vehicle for a 2th time to have same W.
Feb 07, 2023
Seems like a very professional place guaranteed for life by Honda but I cannot say I find them useful for the small damage to my new car. For a small deep scratch they want to take apart the whole side and "do surgery" on my brand new car. I do not want this. It just seems too much to do for a small damage. And too Expensive.
Feb 07, 2023
The quality of the work in my vehicle repair was excellent! Car looked brand new on pick-up! Was convinient also since the Enterprise rental I was provided, I can drop off at the shop so was able to avoid taking Uber or something to them after. Only issue I have is the area is very sketchy and full of homeless encampments
Feb 07, 2023
The repair they did to my car was very good and the delivery time was as agreed, the staff was very attentive.
Feb 07, 2023
This shop has the worst customer service I ever encountered. They are so disorganized. I’m discriminated because she of my color.
Feb 07, 2022
Around 2018 service was very professional Employees very patient rep thoroughly explained process Estimate was quick and detailed. Service was quick and better than expected for the bumper during that time. I have different vehicle now and another issue 2021; im going back again. I highly recommend Quality Body & Fender!
Feb 07, 2022
Don’t be fooled by the location. This is a very good auto body shop.
Feb 07, 2022
Found out when they repair my car they cut the wire for the heating element to my rear window and disconnected the terminal so I got the car back and don’t have the wire or the connectors for the rear wind shield. Also they removed the emblem and never put it back. What is this place running?
Feb 07, 2022
I took my SUV in for repairs after it was hit. They repaired all of the damages and a few other areas on the truck. It looks so nice and I’m definitely going to use them in the future for all repairs . Thank you all for your professional and caring attitudes.
Feb 07, 2022
My car got hit. They gave me an estimate and kept me informed about any changes. Alejandro was really helpful. They gave me a ride to work while they worked on my car.
Feb 07, 2022
Rude experience over the phone , was rushed off the phone when asking general questions. Felt discriminated honestly.
Feb 07, 2021
Fixed my car through Geico. Perfect experience from start to end; really appreciated the level of communication and how seriously they seem to be taking COVID precautions.
Feb 07, 2021
I was suspicious and not thrilled about leaving my car in this neighborhood but they did great work and did it quickly. My insurance opted to replace the hood with an aftermarket one so the panel gap isn't perfect but that's not their fault. The paint job is actually better than the one my car had from the factory.
Feb 07, 2021
Jose is the man! he made the whole process as simple as possible. will definitely be my go to for quality body work.
Feb 07, 2021
They did a great job on my car.