Putnam Automotive Group LLC

Feb 06, 2025

So happy I went with Putnam for my car repair. Pedro was awesome and super nice, I got my car back earlier than they estimated, and the work they did was perfect. They even cleaned my whole car which was really nice. I had a small issue as I was on my way home, called the shop and they had me come right back and fixed the issue in 5 minutes. Definitely would recommend and I’ll be coming here if I ever need body work done again!

Jan 06, 2025

I was very pleased with the service at Putnam automotive. I have worked with Alan in the past and he has been kind and extremely efficient. Any of the staff I have encountered there have been polite and wonderful representatives for the business. My repairs were completed in 2 days and my car looks like new. If I ever need any body work on my car again (hopefully not!). I will definitely take my business there

Nov 06, 2024

The last thing you need when your car gets hit or you get into an accident is to be stressed about your repairs. These guys really know the business on all fronts. Alan and Pedro are rockstar estimators, who can sometimes give you accurate ballpark figures from simple pictures. The paint jobs and body work are second to none (no orange peel). Finally, the mechanical work is professional and done right without shortcuts. Don’t second guess it, just choose Putnam Automotive.

Oct 06, 2024

They do good quality work and stand behind it.

Sep 06, 2024

Got into a car accident last month and decided to go with Putnam Auto Group for the repairs and I couldn’t be more happy with the results. I was told it would take a week but got my car back in 4 days! The staff is also extremely friendly and helpful! Amazing experience overall, definitely would recommend!

Jul 06, 2024

great work on repairs and very friendly staff. recommend to anyone that needs auto work !!

Jun 06, 2024

Great service.

Jun 06, 2024

My vehicle was brought there late march early April I did not receive my vehicle back until the beginning of July and the only reason I got it back was because I was having it shipped. The shop did not update me on my vehicle at all, I had to call to get updates. I had to order my own parts because they did not know what to order, I also had to find my own frame for my vehicle. My new frame sat outside next to my old frame for a good month. I would check on my vehicle weekly and saw nothing was being moved from my old frame to the new frame but they assured me work was being done. Nothing was done and for a good 3 days the employee that was working on the frame was sick. You would think a shop this size would have another employee they could put on the project. After I got it back I had to keep sending it back, my steering wasn't right, the vehicle would lose power completely and turn off. Now its over a year later and I'm still fixing problems they cause. When I got it back I had no nuts on my motor mounts, one bolt on my slave cylinder, and my steering wheel is upside down because they put in a faulty power steering box. Still looking at my vehicle with a brand new frame, my hood is not aligned correctly it has a giant gap at the fender on the cowl. My grill is crooked and I can not access my sway bar bolts. They did not go over this vehicle the way the should have to make sure it was ready to give to the customer. They had to send it out to EVB in Danbury to fix their mistakes. EVB did an amazing job fixing some of them and if it could have stayed there longer everything would have been perfect. I will never go back to this place or recommend them to anyone.

Jun 06, 2024

They are nice but I had to come back for something that was supposed to be fixed, my husband notice it, I sent an email with video and never got an answer. I called the next day and they said to come back, so I did a few days later due to my work schedule, they fixed my issue but it should have been taken care the first time, if my husband didn’t check the work done I would have not found out. I could see they were annoyed when I came back, but I had to make sure my car was fixed completely.

Feb 06, 2024

Amazing, quick, professional service. Mike and the guys took great care of us. Would highly recommend!

Feb 06, 2024

Excellent workmanship!!

Feb 06, 2024

Helpful nice guys at counter and both times iv gone to have work done on my 2019 WRX they’ve been way faster then expected

Feb 06, 2024

I am so pleased with the work performed on my car. It looks brand new. They also did work on my Dad’s car too. Pedro and Allan really went above and beyond to make sure my car wasn’t a total loss. It came pretty close, but they pulled a miracle. It was nice and shiny when I picked up the car. Some body shops do not take their time. Then return the vehicles back a mess. I’ve had bad experiences with past shops. They had my car a couple weeks, which is fine. They took their time. They also started on the car like almost the next day. Sometimes you have to make an appointment I’m advance if their busy. So I got lucky. I’m grateful. Thank you again. I’ve added the before and after. These technicians are very experienced and do great work.

Feb 06, 2024

If you are in need of body work this is the place to go. Very professional and quality work

Feb 06, 2024

Just picked my car up today and I'm so happy with the results! I had a minor incident and needed a little body work and paint and my car looks great! Took about a week but their partnership with enterprise made things easy. Just be prepared to have enterprise take a while if you're there first thing. Not only does my car look fantastic but it's cleaner than when I left, they even found $6 under a seat and put it where I'd find it easily. Very impressed with their communication and customer service as well, highly recommend.

Feb 06, 2024

My car was in a bad accident. With a lot of damage to the front, back and passenger side. Due to insurance purposes, Putnam had my car for about a month during repair. I got the car back in pristine condition, I’m so happy with their work and they have a lifetime guarantee. The staff is amazing. I felt like I always bothered them. Lol but everybody I spoke to was super professional super helpful and I definitely felt at ease leaving my car in their hands. I had a great experience and I am more than happy to give these guys five stars. !!

Feb 06, 2024

Only place I take my cars.

Feb 06, 2024

Super helpful and kind even after my car ended up being totaled by insurance.

Feb 06, 2024

Very helpful people.

Feb 06, 2023

I can't say enough how amazing this place is. My Audi got damaged and nobody would fit me in their schedule. This was the last place I had to call and they fit me in even though they were so busy. The work they did was amazing, it was done fast and they were very thorough and found everything that was wrong. I will definitely come here again for any autobody needs!!!!

Feb 06, 2023

Joe is the man to go to!! 5/5

Feb 06, 2023

They work great! Paint by them perfect!

Feb 06, 2023

Team members are very welcoming and price is fair.

Feb 06, 2022

Great experience, very professional and job was done on time. Definitely recommended!

Feb 06, 2022

I would recommend this business to anyone! The repairs they did for my car are perfect, plus they thoroughly cleaned both the inside and outside of the car. Everyone I interacted with was both friendly and professional. The timeline for the work was great. Would absolutely use this business again.

Feb 06, 2022

Not the first time I have been here and each time they have done an exceptional job. Staff is friendly and knowledgeable.

Feb 06, 2022

Pedro and the staff has taken care of me a couple of times due to accidents that others have caused. Their work has repaired my vehicles to like new condition at a reasonable price. The work gets completed on time. I would use again if needed.

Feb 06, 2022

They couldn't have been more helpful....Car was ready the day they said it would be...they spoke to the Ins. Co....and the car rental people also..

Feb 06, 2021

AMAZING SERVICE, so friendly but still keep it professional. The staff is so welcoming and really comforting to know your car is in good hands. The best!

Feb 06, 2021

Excellent and professional service. Work done as promised and no surprises. These guys are great and knowledgeable.

Feb 06, 2021

Exceptional, top-notch, extremely thorough service! Very easy and efficient process; received vehicle back quickly and when promised without any surprises. They demonstrated great care and attention to detail never before experienced at any of the numerous shops I've tried, along with outstanding pricing. The entire staff was very friendly and professional, and incredibly knowledgeable and patient in addressing my many questions. It's clear they truly value their customers and their cars; this has now become the only shop I will trust with my vehicle! Thanks guys!