Precision Automotive Inc

Nov 07, 2024

Best most honest place I've been to

Nov 07, 2024

Dodie is always so helpful. Been a customer for years. Great customer service. Would highly recommend. Thank you again.

Nov 07, 2024

Great experience. Excellent communication.

Nov 07, 2024

We took out Jeep in yesterday for what we believed was an oil leak. Turns out it was a coolant leak. They replaced the necessary parts. Throughout the process we were informed of the price ( which was very reasonable) and was advised we would have the Jeep back by the end of the day! We highly recommend this company and will be using them in the future.

Aug 07, 2024

A family member’s car shut down in the middle of 100°+ temperatures in July. We had taken the car to another mechanic multiple times and they were unable to resolve the issue. We contacted Dodie and Precision and they got us in first available and immediately found the issue and corrected the problem that the other mechanic failed to solve. Their attention to detail and follow up is top of the line. Also, the communication was extremely attentive and professional. We will never use another mechanic. If you want your car to be cared for, you will use Precision and Dodie

Aug 07, 2024

Always excellent service

Jun 07, 2024

Honest, friendly people! Cleanest (and prettiest) automotive bathroom I've ever seen. Saved me hundreds of dollars and months of worry.

Jun 07, 2024

I had a car mishap and called around to get someone to help. Angie took me on and made it her mission to find the part I needed, despite a national back order. Once they were on the job, I stopped stressing and they communicated every step of the way. I will definitely go back for any car issues and recommend them to everyone.

May 07, 2024

I think that Precision Automotive should add an additional line to their website after the statement: Courteous and friendly service on all repairs…. That line should read: We’ll take care of you! That is what the owner Dodie Robert said to us right after we told her our predicament. And that is exactly what she did. Background: Our Class B (2000) VW Rialta RV’s serpentine belt broke on I-84 W approximately 25 miles from Boise. We were over 600 hundred miles from home at that point in time. My husband started the AAA process to get us towed and I worked on finding an automotive repair shop. I looked carefully at reviews. It being the weekend there was only one shop open and he would not work on our rig. (Not an atypical response when we need work done). He suggested Precision Automotive (which was my first choice but they were not open til Monday). When Code Red Towing arrived we asked to be towed there. Come Monday morning we knew right away we were in good hands. This family owned and operated business is run with expert knowledge, experience and humor! They are transparent, efficient and straight-forward. What could have been a nightmare turned out to be a pleasant experience. We were allowed to stay in our RV, get water and plug in to charge our house batteries. Russ, Dodie’s son diagnosed the cause of the serpentine belt failure quickly and did all the necessary repairs. He kept my husband updated and included him in the process (it is not easy finding parts for our RV). Heather, Dodie’s daughter, drove us to a store to get what we needed and also went to pick up a part we needed to expedite the repair work. Turns out another part had to be ordered and was delivered the next day. If we ever need service again while traveling near Boise we’d certainly get it done at Precision Automotive. Where we know that Dodie, Russ and Heather will take care of us.

Apr 07, 2024

Always a pleasure when I have work done here! It's why Precision is the only shop ibuse in town now!

Apr 07, 2024

I am very happy to have found a new automotive expert for my Mini Countryman. Family run and operated, fast and reasonable.

Feb 07, 2024

10/10 would highly recommend. Went to great lengths to repair and return my car to me in a timely manner.

Feb 07, 2024

Bad experience with this company... and wasn't even seeking their services. Just parked temporarily in the dirt lot between them and public storage. They left this less than friendly note on my window. (Using some other company's letterhead) When I tried to tell them this might seem a bit aggressive towards potential would be customers and they should not use other people's letter head they just kinda laughed it off and said "we have had a big problem with people parking there" Then put up at least a dang sign or something. And use your own letterhead. And maybe try wording it better. They did not listen in person, so I hope they see this review and take a hint.

Feb 07, 2024

Great price and good communication. They shipped fast ! Very clean truck low miles . Even though I'm 12 hours away I will definitely check this lot again before I buy my next ride!

Feb 07, 2024

I was very pleased with work carried out in my recent car Service. They always do a great job......

Feb 07, 2024

I've been coming to Precision for a several years now and so appreciate Dodie and her team. Dodie has a way of explaining what's going on with my car that is easy to understand. Thanks for all your great work!

Feb 07, 2024

Lifesavers! We super appreciate everyone getting to our truck quickly as we’re traveling through the state with kids. Very honest, very friendly, and very professional!

Feb 07, 2024

Our tour vehicle broke down an hour outside of Boise and were towed here because the reviews seemed good... Dropped the key off with a note on what we thought was wrong around midnight and they had us fixed up before noon the next day, went above and beyond to help us in our hurry to get to our next date. Nice, professional, and fast!

Feb 07, 2024

We come to these guys for everything! They never disappoint!!

Feb 07, 2024

Went in for evaluation of fast battery discharge. Precision found a computer chip that was pulling the charge down rapidly. Replaced, and battery held charge, but later began to discharge again. Precision quickly rechecked, found chip was ok, but said that our (fairly new) battery was prone to early failure. We had them replace battery with one of theirs, and no further problems. They didn't charge for the re-evaluation.

Feb 07, 2024

Worst customer service ever! I was told the service would be done by 4 or sooner. When I arrived to pickup my truck they hadn't even touched it. I understand things come up and schedules change but a simple phone call would've saved them my business.

Feb 07, 2023

Absolutely HORRIBLE repair shop! Avoid this place at all costs. Made an appointment to have some repairs made to my truck for over a month in advance. Arrived at the shop promptly at the scheduled appointment time. Repair should have taken a couple of hours. FOUR-and--half hours AFTER the scheduled appointment time my truck had not even been pulled into the shop. The appointment was at 11:00 am, the job would not have been completed until after 5:00pm. A complete waste of my day with nothing to show for it. When I did ask for my keys back, they had. no idea where the keys were. They actually tried to give me the keys to 3 different vehicles. This is a completely incompetent repair shop, with an even more incompetent office staff.

Feb 07, 2023

Do not take your truck here fixed about 4K$ In parts and labor that weren’t necessary and then decided to tell me the real problem was injectors! Shady practices got my truck fixed up at Gem state!

Feb 07, 2023

I want to say thanks to precision automotive. We aren’t from the Boise area. We went to Boise for an appointment that we had in the morning. After our appointment we had some car trouble. We couldn’t go over 40 mph. I called around some mechanic shops and of course lots of them are busy for weeks. None could schedule us in for that day. Called precision automotive and explained my situation and they said they are booked for weeks but will check out the van that moment. Waited a short time and they checked my van and explained to me what needed to be done. They got the van fixed up and I was able to drive back home with no problem. The owner is amazing and staff as well. Thanks for everything!!!

Feb 07, 2023

This shop and crew are absolute beasts 💪. Russle, John, Heather and Dodie are all fantastic to work with. Vehicle was completed before promise date, awesome pricing, and most importantly, professionalism. Go nowhere else. Thanks guys! Cheers.

Feb 07, 2022

Let's face it, cars definitely aren't like they used to be when I could fix it in my own garage - if my car breaks down in today's day and age, I've got a 2000 lb paperweight sitting in the middle of an intersection. Better have insurance with a tow package and then get it over to Precision. I was referred by a family member and once again, word of mouth is golden! Dodie was able to schedule me as quickly as possible, work with me on the best pricing (and reliable parts) and I was pleasantly surprised with in-house guarantees, and service after the sale. Technology may come and go, but the personal touch will get you home again - thank you Precision :) 5 Stars *****

Feb 07, 2022

Most honest cost effective automotive shop around. We bring our diesel truck as well as our Volkswagen here, could not be happier with their service.

Feb 07, 2022

They are such great people over there at Precision! Well run business that did a lot to help me out.

Feb 07, 2021

Excellent service....Always Honest in their approach to your needs and cost....Never any surprises......Upfront and transparent.....Highly recommended!!!!

Feb 07, 2021

I was looking from Mountain Home to Boise for an honest and fair price repair facility for all of my autos, I found Dodie at Precision and I don’t plan on going anywhere else, even though I have to drive (100) miles round trip. A real old school place where they answer the phone right away with a real person and tell you the truth! Refreshing

Feb 07, 2021

My truck was brought in due to a fuel pump issue that required the fuel pump to be replaced. Was told it should be done the following day, called in and they said they're waiting for the parts to come in which they said would cost $600 sum to ship in from Oregon because they could not find any available parts in stock in town. I called autozone in Boise right away, they had the exact same parts in stock for less than $300 so I purchased it and brought it into Precision Automotive to save me the extra $300 that the shop would've charged me for the overpriced parts from Oregon. They fixed my truck for labor costs that amounted to $309, the moment I took my truck out of the shop I ended up with coolant leaking. Called back to complain and all they denied being responsible for it, well there you have it. A shop that fixes one thing, but you end up leaving with aqnother problem and they wont take responsibility. I wouldn't go back there. I've seen shops do better than them, shops who won't cheat you as a customer!!

Feb 07, 2021

Precision Automotive is the ONLY place I take my BMW’s. They are very reasonable and they are legitimate BMW mechanics. I have taken my last 4 Bimmers there and the quality of work and customer care is unbelievable. This is the shop I recommend to all of my friends...it’s that good!

Feb 07, 2021

The hardest part about finding a mechanic, is finding one you can trust. These guys are great. Dodie and her team are professional, courteous, and efficient. I took my truck to them expecting the worst, and came home with a solution that cost me WAY less than I was expecting. Get this—they were the 4th shop I took it to. No one else could figure out the issue! I took it in at 9 and picked it up at 1–all better. Highly recommended.

Feb 07, 2021

These guys were fast, kept me informed, and are inexpensive compared to others. I had a lot of problems with my car and it is running great now!! Forever thankful for these guys!

Feb 07, 2020

Kevin the mechanic is the MAN. 5 star service when we needed our Subaru's serpentine/alternator belts adjusted to eliminate squealing on a road trip cruising through Boise. Precision welcomed us for service first thing in the morning, and Kevin was the only mechanic in the shop at the time so he was very swamped for the day, yet he chose to service our vehicle FIRST and we saved big $$$ going to Precision. HIGHLY RECOMMEND Precision automotive, fantastic local shop with good people in the front and back, awesome prices too.

Feb 07, 2020

They squeezed us in (out of towners traveling through) and were super helpful in getting us back in the road. They came highly recommended and we can now add to that Recommendation. Great staff and great work. Thanks!