Potranco Automotive
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Review highlights
"This business is awesome! Got me in right away and job was done under 15 minutes I highly recommend!!"
"Amazing customer customer service , delightful staff and expeditious service."
"Particular shout out to Stacie (my main service rep) and the owner Rudy!"
Overview
Categories
Auto repair shop
Directions
12034 Potranco Rd
San Antonio, TX, 78253
Phone number
Call: (210) 679-6620Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Description
In operation for over 30 years, we offer a one-stop shopping center for all of your vehicle needs. We specialize in all types of foreign and domestic cars, including automatic and standard vehicles. Specialty vehicles are welcome. Our capabilities include fleet service and RV repair. Potranco Automotive employs technicians certified by the Institute for Automotive Service Excellence (ASE). We only use state-of-the-art equipment, ensuring you receive accurate information. Before any repairs are made, our expert mechanics will go over any problems before doing any work, so there are never any surprises. Our parts are 100% guaranteed, and our pricing is always competitive.
Reviews (35)
Feb 04, 2025
Had to get my car towed to Walmart for what we thought was an issue with the battery, Walmart wouldn’t touch it because of a leak. Towed it again to Potranco Automotive. They attended to me quickly, game me a ride to my home and discussed with me all the concerns they had. They also worked with my warranty provider. They fixed the issues, did quality control and provided with recommendations of future needs. They also helped with other minor issues no charge!! Will definitely be using them for all my car needs.
Jan 30, 2025
Never a disappointment
Jan 30, 2025
Excellent and very porfational personal experience and answer all my questions good job Protanco Automotive see you next year
Jan 30, 2025
Fantastic customer service, quality repair work, & good pricing - have been using them since 2014 with excellent performance every time
Jan 30, 2025
Great service and very punctual. They delivered on almost every request I had. I would recommend them to anyone in the area.
Jan 30, 2025
Great service, got me in and out the same day. Highly recommend
Jan 30, 2025
Honest service, no up sales.
Jan 30, 2025
We are more than satisfied with the service on our Tiffin Class A Diesel Motorhome. The staff is excellent. Steve the technician was very knowledgeable & discussed everything with us. Stacy, the Service Manager helped us every way she could with scheduling & parts. The bill was fair for the service done. The owner & his wife definitely have the key to success because their employees have been there for years & years and are happy in their workplace which carries through to the customer. Thank you so much for your integrity of being a quality service center.
Jan 30, 2025
We have been going to get our cars taken care of since we moved out in this area in 1998. The care and quality of work is amazing. We feel confident in letting them take care of our automotive needs. We have been told of what needs to be done now, and what will need to done in the future. They are very helpful and and very professional. They are happy to be working there and that means a lot. We have been going to this shop since 1998, our good friend Don was the owner at the time, he finally retired. Though we miss him the new owners Rudy and Cindy have been just as graceful as Don ever was. We recently took both van and truck into get their overdue maintenance and they were so quick and we received our cars back the same day. They are both back to tip top shape. I will continue to work with Protranco Automotive because they are honest and understand that everyone doesn’t have the resources to overhaul their vehicle every time it is taken into the shop. Things are done as needed with a full estimate and only upon your approval. The whole time they are in procession of your vehicle they are in contact with you updating the progress. I highly recommend this shop and hope that you Welcome Rudy and Cindy as the new owners.
Jan 23, 2025
The Service is always Fantastic!
Jan 16, 2025
Excellent customer service and spot on honest repair automotive work at a reasonable price. I will use this business again.
Jan 16, 2025
For the last 30 years, I’ve experienced nothing less but perfection from Potranco Automotive. They’ve given me the best service a customer deserves. I say, “CONTINUE WITH THE JOB WELL DONE”.....from Christopher López , A Loyal Customer. P.S. YOU HAVE A GREAT CREW...keep up the excellent work... 3/16/22 Hello everyone, Thank you for the wonderful service I continue to receive from Potranco Automotive. I appreciate your hard work to keep quality workmanship a main goal. With this in mind, I have no doubt that you will continue to be one of the best if not the best automotive service providers in the city. Continue with the great job!!! From Christopher Lopez, a customer for more than 30 years.
Jan 16, 2025
Great customer service always. Gary rocks!
Jan 16, 2025
I was shocked to learn that before my vehicle was released to me, after work was completed, it had to be inspected by QC. Great Job!
Jan 16, 2025
My ac suddenly stopped blowing cold air. They got me in quickly, got to my vehicle in a timely manner, texted me updates, & write up what they found well for me to take to my insurance as it was an issue from the collision center 6 weeks prior. I appreciate them fixing my vehicle & being so diligent in ensuring my family's safety is their first priority. My dad has been using them forever & most of my family does. Now I have joined the family in using them as my auto shop.
Jan 16, 2025
They are reliable! They are trustworthy!
Jan 16, 2025
been taking our vehicle for several yr to this place for different needs oil, struts, checks, etc. I receive one contact person when I drop off my vehicle to follow the vehicle progress untill finished. We get along great! once they state it's finished pick up and payment fast and easy. if I notice anything after picking up the vehicle the next few days they get my vehicle right back in, usually not needed. warranty on most work, for x miles/yrs. they are great at getting good products for my vehicle.
Jan 06, 2025
2nd time with potranco automotive, great local shop. I remember when the first shop was built and to see it progress is great to see. Glad to see them taking care of our transportation. Great customer service. Si Se Puede!!!
Jan 06, 2025
Always a great experience when we go to Have our vehicles serviced.
Jan 06, 2025
Been going here since around 2000.
Jan 06, 2025
Everything went absolutely perfectly!
Jan 06, 2025
Fast service and great people! They were open with pricing and very fair. Gary was delightful and communicative. I will be back for all of my vehicular needs!
Jan 06, 2025
Great customer service and quality work ! Will always bring my vehicles to Potranco Automotive!
Jan 06, 2025
Great customer service!
Jan 06, 2025
Great experiences every time, honest automotive shop, high integrity, recommended without reservations. Have been using for over 20 years.
Jan 06, 2025
Great service all around
Jan 06, 2025
Have been taking my Rv and two cars for a number of years and have been very satisfied
Jan 06, 2025
Honest and reliable as always, thanks Potranco Automotive
Jan 06, 2025
I have been coming to Potranco Automotive for 17 years an it has always been a great experience!
Jan 06, 2025
I was in Potranco Automotive to inspect my car for new registration and license purposes. Employees were super friendly and welcome. The shop environment was super clean and modern 👌. The service is received was super fast and they didn't waste my time.
Jan 06, 2025
Needed an oil change and a check regarding my car stalling out. I didn’t have an appointment so they said it could be 1-2 days before they could work on it. They actually got it in the next morning for the oil change and spent the whole day running checks to find out what the stall was. They couldn’t get it to stall out, so returned my car that evening. They gave me instructions on what to do next if the stalls kept happening. Thankfully there haven’t been any more stalls! The code check and oil change were very reasonably priced. I will go back to Potranco Automotive. They have good customer service and fair prices.
Jan 06, 2025
Outstanding, on time. Excellent Customer Service
Jan 06, 2025
Potranco Auto is my go to place for my commercial vehicles. They are prompt, thorough and have the utmost care for their customers. 10 out of 10!
Jan 06, 2025
The mechanic demonstrated excellent communication skills and was very pleasant. The service was so efficient that when I sat down, I was already called in to pick up my vehicle, and the job was completed. I truly enjoy this place and highly recommend it to everyone due to its outstanding customer service; I felt like a valued customer. Thank you again for your exceptional service. I sincerely appreciate it.
Jan 06, 2025
They were quick and did a great job!