Polar Aut-O-Air, LLC

Oct 06, 2024

Good honest people who do great work for a good fair price

Apr 06, 2024

Polar Aut-O-Air repaired damages to RV. Before and after photos.

Feb 06, 2024

Great people great place

Feb 06, 2024

Great place was looking for a job....

Feb 06, 2024

Polar air fixed my RV ac very quick and efficient. Just outstanding customer service. So refreshing to find people who still care about quality of their work.

Feb 06, 2024

They're liars my trucks been in there a month and he said it was supposed to have been out 3 weeks ago still staff does not know what they're doing

Feb 06, 2023

Mike Dardar, and his crew are the best at what they do.

Feb 06, 2023

They are always helpful and always available when we call them to do roadside or if we need to go in they are always busy I love going to this place and the customer service is extremely wonderful thanks for all you do

Feb 06, 2023

They go above and beyond in servicing your needs. I have only good things to say about this company. If you need rv repair they will not let you down

Feb 06, 2023

We appreciate these folks get our Onan generator repaired. We were traveling when the generator quit. They replaced the fuel pump and a general service. Thank you! Thank you! Thank you! We gave it the test that night and several times in the next days. Thank You again. You saved our vacation..

Feb 06, 2023

Working on sister's camper. Doing great work

Feb 06, 2022

Brought our camper in to get the lights fixed cost over $500 and the lights are still broken and they kept our RV for over a week never going back!!!

Feb 06, 2022

Friendly service. Have my camper there now for repairs.

Feb 06, 2022

Very nice place go give them your business people are helpful friendly and hard working , best ones I've found around here to me out yet . They do everything they can to please you and make sure you have what you need for sure .

Feb 06, 2021

Great service! They fixed my A/C system and I'm satisfied with their work!

Feb 06, 2021

I recently had my AC on my Jeep Renegade serviced by them. There were some communication issues on the customer service end, but the actual repair techs did their best to complete the work in a reasonable time frame, and my AC works like factory. Communication between the shop and customer service regarding repair status could be improved, though.

Feb 06, 2021

I took my shuttle bus there i just bought (. used of course ) i just want them to make sure everything was ok to get it inspected. Got one price for 350 , 10 min later it went up to 470 a few hours later they gave me another price for 675. I went to pick up the bus and it cost me 120 for them to just look at it. So i drove it home got the parts i needed to fix it myself. $157.00 and it took me 40 min to do it. 😂😂

Feb 06, 2020

Agree.

Feb 06, 2020

Great people great service

Feb 06, 2020

The best professional RV/air conditioning repair service

Feb 06, 2020

The staff was courteous, and my brakes were done with expert experience. I will recommend them for all repairs

Feb 06, 2020

These people wouldn’t honor there word ! Bought my camper to them , they called me to go get it and when I got there to pick it up they told me everything was done. After I looked at it nothing was done that was supposed to be done.Had cracks in the roof . Still had gas leaks,after doing some talking I findout that no one had really looked at it but they were telling me it was . They even told me they sent my warranty information in that I needed. Well after taking to the warranty people they hadn’t received anything. So I called them back to see what’s going on and I found more things they were supposed to check that they didn’t they refunded me my money and wouldn’t honor there word . Had I not contacted the warranty people I’d of probably been screwed out of my warranty and my money.. needless to say I was still willing to work with the people cause I had already taken time off of work for this. And then to top things off when I told them what I found they wanted me to take more time off to bring it back in when I live right Down the road from them . So I told them it may be cheaper for me to just buy the part instead of claim it on the warranty since they were supposed to check it and didn’t, so then the man tries to sell me the part out of his store at an outrageous price

Feb 06, 2019

Cant say enough nice things about this place...our ac broke while traveling through.... they hooked us up, and took care of business.... thank you from our heart

Feb 06, 2019

Fantastic service. Great people. They always go above my expectations. Thanks mike and your crew.

Feb 06, 2019

Great place & great people

Feb 06, 2019

The Best mechanics in Houma. They treat your vehicle like its theirs. Fair pricing also.

Feb 06, 2019

They keep my Limousines in tip top shape. Wont take my cars anywhere else

Feb 06, 2018

I hired this company to inspect a motor home I was interested in purchasing. As I live in Florida, 650 miles away, I wanted to make sure it was in good shape before I made that drive. I received a call from Mike, the owner, and he said the inspection was complete and he had a list of a few minor things that would need attention. Nothing that would keep me form purchasing it. We made the drive in the rain and snow, yes snow, first time since they had snow in Thibidaux since 2003. I realize this isn't Polar Air's fault, but it just adds to the frustration. Anyway, when we arrived we started our inspection. Every thing was fine until we get to the hydraulic levelers, a major function with any large motor home. It malfunctioned so badly my wife and the son of the man that owned the motor home, who were standing outside, thought it was going to tip the whole thing over on its side. This is not my first motor home, so I am familiar with this function, but to make sure we pulled out the manual and followed the procedures step by step. Same malfunction, time after time. There is no way I could purchase motor home, not knowing what was causing problem. Of course Polar Air was closed on Saturday and could not be reached. We drove home to Florida without the motor home. We wasted 3 days on the road, put 1300 miles on my Jeep and spent $1000 in gas, hotels and the fee I paid Polar Air for nothing. The hydraulic leveling system should have been one of the top 3-4 things that they should have checked. I also feel very badly for the owners of the coach. They are wonderful people and were very accommodating to us. They are also, both in poor health and need to get rid of this coach, which would have happened if Polar Air had done the job they were paid to do.

Feb 06, 2018

Very nice people good place to get your car worked on