Pit Stop Automotive

Jan 07, 2025

Mid

Oct 07, 2024

Friendly and thorough. Excellent job

Aug 07, 2024

Best place for mechanic work. Always trustworthy and they do a great job. Don’t believe the few low ratings. You can’t please everybody.

Aug 07, 2024

I have been to Pitstop many times at first from the recommendation of a co-worker. I have always had fantastic service at reasonable prices. I had a 1:00PM appointment today for an oil change and tire rotation. I waited with Linda in the lobby. She is wonderful! I was done and on my way in one hour at a fantastic cost and outstanding service! Great small family owned local business!! Way to go!

Aug 07, 2024

Same terrible experience as other comments. Work was supposed to be done under warranty, but instead they replace the same exact parts a second time with a $400 bill. Rude and dishonest company. Would not recommend to anyone.

Mar 07, 2024

Did not have a good experience. Had to have a battery replaced that was under warranty. Made an appointment, Dropped it off with very specific instructions to call if there was any out of pocket cost. They did not even look at my car the day I had an appointment. They didn't bother to even call me and tell me they were not going to be able to fix my car that day. I had to call them. The next day they finally replaced the battery that was under warranty but then told me had had a bill that they never called and told me and estimate before doing the replacement. The lady was not nice or helpful. She even acknowledged getting my note that asked them to call me if there was a charge. Will not be back.

Feb 07, 2024

I had an excellent experience with Pit Stop! The staff were very nice, kinda made me feel like family. I’ll definitely be going back!

Feb 07, 2024

Quoted 25% less cost and half the total work than other mechanic.

Feb 07, 2024

They put the wrong part in my car and it made so much noise while I was driving home, they fixed it after I brought it back to them, but it was pretty stressful. I'll probably go elsewhere next time.

Feb 07, 2024

Went in to have my cars rear end check out because of tire issues while driving pulse Discount Tires referred me. They check everything out and explain to me what was going on. Thanks to the Pit Stop Automotive in Belton for being Helpful and Friendly .

Feb 07, 2023

Everyone is very knowledgeable and very opened about the costs and why. There are no surprises

Feb 07, 2023

Made an appointment, when I got there they turned me away and told me they had to reschedule the appt I waited all week for, because they said they wouldn’t have enough time to do my service. Very unprofessional.

Feb 07, 2023

Satisfied with all my visits (4) at this point in time. They stand by their work performed. 01-01-2020 - Update: Continued A1 service and quality.

Feb 07, 2023

Shane is the best

Feb 07, 2023

They did the right job for us. And met all expectations. will use again.

Feb 07, 2023

Worst experience ever! I went in for a quick fix and the lady at the front desk put me down for the wrong date. No biggie, they still got me in, but i had to leave my car over night. They call me and tell me it's ready to get picked up. Come to find out my brand new catalytic converter was stolen. Cut clean off. They have video to prove it and are doing absolutely nothing to help me. So don't come here unless you wanna leave with less then you came with

Feb 07, 2022

Did an awsome job on my car

Feb 07, 2022

Excellent service

Feb 07, 2022

I got recommd by Discount tire. Had some studs broken off. Gave me an appointment for the next day but kept it for danger. Got it done that day.

Feb 07, 2022

Nice, friendly and decently priced.

Feb 07, 2022

Scheduled next day appointment for an alignment fix. I dropped my vehicle off ten minutes before the appointment. They told me it would take about an hour so I walked to a nearby gas station to wait. I come back an hour later and they haven't even touched my vehicle. I would've appreciated a courtesy call or something to communicate before I wasted an hour out of my lunch for nothing. Not professional. Big thumbs down. Will not be going back.

Feb 07, 2022

They were prompt my appt was at 8:30 they pulled my car in for an alignment at 8:32 and did a great job in about 40 mins.

Feb 07, 2022

Took a week to look at problem. Then charged $700 only to have the car overheat the very next day. Charged way too much for parts will not be going back there EVER. There are so many other shops in the area that do not treat customers as Pit Stop does. Do yourself a favor and go somewhere else.

Feb 07, 2021

First post I have ever made about any business, including where I am employed. Both times I have been in to Pit Stop I have been impressed with the speed of the work they do and the fair prices they offer. And to the post disagreeing with the dogs behind the counter, find something else to be irritated about. Did they impact your visit? Doubt it.

Feb 07, 2021

Nice people. Always helpful and honest. Will do business again.

Feb 07, 2021

Quick, friendly, quality service with good prices. They do good work! Will definitely be a returning customer.

Feb 07, 2021

Very slow and unfriendly. They replaced a part without speaking to us about it and charged us extra than quoted. We had no idea until we came back to pay and the price was over $40 higher than expected. Will not use this place again. Do not recommended.