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Phil Long Hyundai Chapel Hills Service

5

4

3

2

1

4.7
(719 reviews)
Review highlights

"Prompt excellent service and clean, beautiful and comfortable facility."

"Ty is a gift - a service director who understands autos AND customer service!!!"

"Very pleasant experience with service advisor Liz and other staff."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM


Reviews (24)

Feb 06, 2025

As always I had a great experience. in and out quickly. Great waiting space where I could work. service done quicker than I expected.


Feb 04, 2025

Excellent customer service


Jan 31, 2025

Great job, but not sure why they say oil change will take hours. Should be 20 min tops


Jan 31, 2025

Great service. Great communication.


Jan 31, 2025

Outstanding service all around. Ty andChris were especially helpful and courteous.


Jan 31, 2025

Ty provided exception service. I could not ask for anything more.


Jan 24, 2025

Excellent service, as usual. over the past 10 years I have always received excellent service at Phil Long Chapel Hills. Easy to schedule, decent pricing, knowledgeable service advisors, and I have never had a long wait. I am VERY HAPPY with this service department!!


Jan 24, 2025

Friendly, completed on time.


Jan 24, 2025

The service was quick and the employees were friendly and professional.


Jan 24, 2025

Their service department were very personable and professional. No run arounds or anything, it was quick and painless! Definitely bringing my car back for the next service


Jan 17, 2025

Great work and super great price. Thank you Scott


Jan 17, 2025

Ty Lenahan and his crew at Phil Long Hyundai in Colorado Springs, CO, have repeatedly provided exceptional service for my 2012 Hyundai Santa Fe. His courteous and professional assistance was true to form once again. My thanks to all.


Jan 17, 2025

Very disappointed in the 2022 tucson that I bought. The front brakes and rotors started chattering at 15,000 miles and now again at 34,000 miles. Apparently, Hyundai put out a service bulletin on how to temporarily fix this problem (just resurface rotors and deglaze brakes). But they won't do it again because it's a consumable. Since this was done once, now rotors need to be changed at 34,000 miles, which is unheard of. To top at all off, we got the most expensive model (great headlights, moonroof and color) and yet had the cheapest tires and the cheapest brakes and rotors. Disappointing for a popular brand


Jan 17, 2025

We've been taking our two Hyundais to Phil Long Hyundai Chapel Hills for years. They are always very helpful, kind and patient!


Jan 10, 2025

Another flawless service by the Phil Long team! There is a reason I drive to the Springs from Pueblo, this place makes a huge difference!!!!


Jan 07, 2025

Easy to schedule appointments online. Friendly employees.


Jan 07, 2025

Great Service


Jan 07, 2025

Prompt and thorough service and multipoint check of the vehicle.


Jan 07, 2025

TY was a phenomenal service provider with excellent customer service, an empathic and understanding ear, and thorough customer education as to vehicle needs. I greatly appreciate him assisting in prioritizing which needs should be addressed first as I must complete them in stages and phases due to budget constraints. EXTREMELY SATISFIED and I will return for the next phase as soon as budget allows. TY is the epitome of FABULOUS CUSTOMER SERVICE. - Tracy Volpe-


Dec 07, 2024

Another fantastic job by Ty during my service appointment. We will definitely be back to Phil Long Hyundai for all our service needs.


Dec 07, 2024

Fast, thorough service. Team was professional.


Dec 07, 2024

God forbid I call and ask for an estimate. The lady who answered was so rude. I’ll take my money somewhere else.


Dec 07, 2024

This is my second time of bringing my Sonata in for service and both times the vehicle has been well taken care of. I had a few extra questions about my vehicle that were answered for me.


Nov 07, 2024

One hour and forty-five minutes to rotate tires and check a few fluid levels on a plug-in Kona is unexplainable and unacceptable.