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Performance Hitch & Truck Accessories

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4

3

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4.9
(94 reviews)
Review highlights

"Had an issue with my base plate while travelling and needed someone to check it out. I went by and they took the time to fit me in and address my issue. Very …"

"Top customer service, clean store, great selection, knowledgeable staff!!!"

"Service was prompt and the price was more than fair."


Overview

Categories

RV repair shop, Tire shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed


Reviews (35)

Jan 16, 2025

Mike and Darla are amazing!! They were kind enough to fit my son’s truck in. They were our second opinion on a potentially $1,700 job! They put a lift on his truck a few years back and did an amazing job. He was having some trouble with potentially several issues. These amazing people took the truck in and we had it back in time for my son to travel back to college……safely. As a mother I couldn’t trust them more and as a financially strapped single mother I can’t begin to express my sincere gratitude for their knowledge, professionalism and kindness. I’m beyond grateful for this place!!!


Dec 06, 2024

Great place to have work done. Mike & the guys are awesome. They took care of my headlights


Jul 06, 2024

Performance lives up to its name, as I was pleasantly surprised by the expedience, professionalism, and personal attention I was given when I brought my trailer in for wiring and tail light issues. During final checkout, it was diagnosed that a fuse in my car was blown, and it was quickly replaced at no charge! A truly en-light-ening experience!


May 06, 2024

Blew a hub right after launching my boat. Had to find someone, anyone that had a custom five spoke hub and performance hitch and truck accessories had what I needed. I left my boat and trailer to come pick up the hub, I met the owners and they gave me some advice on how to fix it. I went back but the problems were too much for me to handle. The bearings welded themselves to the spindle, I was in big trouble! I made a call back to performance and asked for advice. You would’ve believe it but five minutes later the owner, Mike, himself brought his tools and took care of the issue himself. He didn’t ask for a thing, he was just being a great human being. I don’t need to tell anyone reading this how rare that is these days. Mike and his wife went out of there way, for nothing, for a complete stranger. As a full time fishing guide and pro angler I rely on my equipment more than most and have a lot of maintenance needs. I’ll never take my trailer anywhere else ever again. They have my business for life!! Thank you again so much Mike and Performance staff, I’m sitting here at my son’s baseball game thankful for great people and great businesses!!


May 06, 2024

Performance Hitch and Truck Accessories saved the day. My fiance, Frank, was having one of the worst days and the best people (the owner Mike himself) came and helped him. Frank is a captain and owner of Turtlehead Charters guide service here on Lake Norman and he also guides in Florida and he’s never been so happy with such service for his equipment that he relies on. Thank you so much for being there for my man! He needed help and you went above and beyond. Thank you!!!!!🙏


Apr 06, 2024

I took my Jeep Grand Cherokee to get hooked up to be towed behind my camper. They did a great job with everything. Beyond that, I went to pick up my car with my camper to test out the towing, and Mike and Darla were right there to make sure everything was hooked up correctly and that there were no issues. There was an issue with the car (not the work they did), which they researched and found a solution. You can count on them to take great care of the work on your vehicle and they will take care of you as well.


Apr 06, 2024

Mike and his staff have taken care of me and my F250 on multiple visits. They're wonderful down to earth people who love their customers and go the extra mile. No one touches my rig for custom work except these good folk! They've done steering stabilizers and a custom rear bumper install for me and I couldn't be more pleased.


Apr 06, 2024

These guys made my day! Mike and Darla, and the crew members make the service easy from the beginning to the end. Great communication, very proffesional and reliable. Myself, without much knowledge of any hitch installation or other works, I felt taken care of and may trust everyone in what they are doing. Absolutely will recomend their service!


Mar 06, 2024

100% recommend this shop! Owner and all team members were amazing. Thank you Performance Hitch!


Feb 06, 2024

By far the best customer experience and installation team I’ve done business with in a long time. Don’t bother searching for other businesses, just give them a call or stop in for any of your trailer/towing, truck, RV, or ATV questions or needs!


Feb 06, 2024

Easy to work with. They do quality work!! I’ve had gooseneck hitch installed and most recently a set of airbags. Work is done when they say it will be. Definitely recommended!!


Feb 06, 2024

Great customer service, and they were able to provide me with a dual hitch for my Class A motorhome within 2 days.


Feb 06, 2024

Had an issue with my base plate while travelling and needed someone to check it out. I went by and they took the time to fit me in and address my issue. Very professional and knowledgeable. Definitely recommend whether you are local or just passing through


Feb 06, 2024

I bring all of my vehicles here! Cars, Trucks, UTVs, and trailers. I've Been a customer for years and send all my family and friends to Mike and Darla and the Fantastic crew they have. They are fair and go above and beyond. They treat you like family! they installed my airbags, lift kits for multiple trucks, rock lights, wheel lights, train horns, hitches, Wheels and tires and more. needless to say, its my "Go-To" shop for truck accessories.


Feb 06, 2024

I was able to find parts for a Class 2 hitch for my BMW x2. These guys did a great job and made sure everything was perfect!


Feb 06, 2024

Mike and his team are the best in the business. They communicate with you the whole time, are extremely fair on pricing and go above and beyond to take pride in there work. I had a Pullrite super glide hitch installed and I was missing a part in the packaging. Mike contacted me right away and got everything done in a timely manner. He also fixed a small issue with my air bags that I was quoted 3 times the amount that he charged. If you want quality, attention to detail and that great family owned business this is the only place you will want to go. Thanks again Mike!!


Feb 06, 2024

Mike, Darla, and the entire team always do superior work. Extremely knowledgeable and attention to detail is amazing. I highly recommend.


Feb 06, 2024

Quick, friendly, and professional. Excellent customer service!


Feb 06, 2024

These guys are great. They fit me in on short notice to put a hitch on a van. Did great work and gave a fair price. Would definitely use again if the need arises.


Feb 06, 2024

They did a great job on my landscape trailer. They fixed the lights, leaf springs, and tires. They had it all in stock and got to it in a timely manner. I was super impressed that it was a "one stop shop" for everything including the tires! Very friendly people as well! They will definitely be doing stuff for me in the future!


Feb 06, 2024

They were very friendly. They were able to get my car in quickly to put a hitch on it. Great overall experience


Feb 06, 2024

Very friendly service and good feedback Low prices im very satisfied with the quality of work 👌


Feb 06, 2024

We selected Performance Hitch for our Jeep flat tow setup install based on their expertise and knowledge conveyed in the first conversation. After the Jeep baseplate, lighting and brake controller installation, we drive our MH over and Mike went through the whole connection process, as we had not flat towed before. Just got back from our first flat tow shakedown trip and it went flawlessly. We would highly recommend Performance Hitch for this type of work!


Feb 06, 2023

I would just like to send a shout out to Mike!!! I am a competing business in a different area called for help with hitch and wiring for a customer and he was more than happy to share his knowledge!!! It was so nice to find out we still have a lot of people that want to help each other out in similar businesses!!! Thanks Mike!!!


Feb 06, 2023

Very professional and very kind. Offered me water and told me it’ll be done shortly. Very clean job. Thank you guys!


Feb 06, 2023

I was in a time crunch and needed better tires and a spare to take my jet ski to Florida. I needed 3 radial tires and another wheel. After working with Mike, everything was in the next day. This shop is EXTREMEMLY busy, but he told me to bring it in the next morning, leave it and that they would work it in. By 1pm, it was done and ready for pick up. Price was very reasonable and the personnel courteous and friendly. If you need an expert in hitches, trailers, towing needs.... this is the place to go.


Feb 06, 2023

Nothing to say yet


Feb 06, 2023

One of the best customer experiences that I’ve ever had. Due to unforeseen circumstances, I had to reschedule my appointment several times and each time Blake was patient, kind and accommodating. When I went in for my appointment, Blake had me in and out in less than 30 minutes. KUDOS for providing a superb customer experience!


Feb 06, 2022

Awesome place owner are good people


Feb 06, 2022

Great guys that really know their stuff. We took an old trailer of ours there to see if we can get it repaired. They were honest and up front with us. They told us the work would cost more than it was worth. And then took the time to give us advice about what type of new trailer to buy. I highly recommend this place.


Feb 06, 2022

If you need a hitch this is the place to go. They were very helpful, finished the job as promised. Darla even brought out a space heater to warm waiting area as the weather had gotten chilly.


Feb 06, 2022

Mike and Darla are super-nice and honest folks. They talked to me for an hour and gave me the confidence to purchase my 5th wheel. They also saved me significant $$$ vs. the dealer and istalled my sliding hitch. They also installed cameras on my rig and a bike rack. Jim is an excellent installer and they will be installing airbags on my truck. I'd rate them 10 stars!!! You'd be hard-pressed to find nicer or better folk! Their work is topnotch!!


Feb 06, 2022

Sent multiple inquires about a hitch quote. Was not responded to on either platform. Later called in to follow up, and inquired about other options. I will send an email to Mike about direct-fit options. Thanks


Feb 06, 2022

Thanks again to mike for helping us out with the bedliner on a family members truck. Truck turned out great, planned on doing it earlier in the year but a few things prevented that so thank you to him for still being able to help us later than we expected, and for keeping true to his original quote. Extremely professional and great experience.


Feb 06, 2022

What a fantastic small business! We run a non profit organization that uses a motor coach as part of our volunteer work. Mike has several times gone above and beyond to assure we keep our busy schedule. His extensive knowledge and professional work ethic have helped us so very much. You will not regret doing business with these folks!