Pep Boys
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Review highlights
"I went in on a Friday but they were slammed so I went back on Saturday.. . . they were able to take care of my problem quickly and professionally. The gentlemen were …"
"They have good products, decent prices, good service."
"They rip people off and charge $200 dollars to look at the check engine light."
Overview
Categories
Tire shop, Auto repair shop, Oil change service
Phone number
Call: (904) 448-5042Website
View websiteHours
Sunday
8:00 AM - 4:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Description
Visit your local Pep Boys Auto Service & Tire Shop at 8397 Baymeadows Rd, Jacksonville, FL, 32256 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
Reviews (31)
Feb 06, 2025
Fair price, easy in and out with appointment for front end alignment.
Feb 03, 2025
Nate at Pepboys on Baymeadows was courteous and professional and keep my updated the entire visit.
Feb 02, 2025
Came in for a bulb replacement 30 minutes before they close and they were super friendly and did the switch! Came in another time for a new tire and had a great experience again! I really appreciate the updates on my vehicle and asking when there are price changes before changing me!
Jan 31, 2025
Excellent service!!! A+
Jan 31, 2025
Great customer service and they never over charge me 🤗. Great place to get your vehicle serviced as a woman!
Jan 31, 2025
Guy with the long white beard popped the hood and immediately told my girlfriend it was the head gasket lol. It was just a heater hose replacement. Not good guys!
Jan 31, 2025
Nick was extremely helpful. I had a flat tire and he got me right in and out. Highly recommend
Jan 24, 2025
Always a convenient friendly experience at this location. I rely on the Dropbox for early service so I can walk to work so please remember the envelopes for the Dropbox 😊
Jan 17, 2025
Andrew service tech was very knowledgeable and professional informing me of the status of my issue was and the repairs necessary to return me to the road. ECELLENT. As to manager of the BayMeadows office of PepBoys, Thank you
Jan 17, 2025
The guys at the Baymeadows Pepboys did a great job. They were able to get my tires in quickly, found the best deal and quick install.
Jan 07, 2025
Complete service as usual. Very thorough , nice team. Blue always rocks. See you next time!
Jan 07, 2025
I have had a very rough couple of weeks and damage to my tire was the very last thing I needed. I came to this location because it was the closest to me and turned out to be great. The general manager Evan made me believe again that there are still kind people in this world and are willing to go the extra mile to help someone. He went out of his way to help and get what I needed, even though it wasn't readily available. On top of that, another associate named Matt was also just as kind and helpful. These 2 men got my issue fixed and simply were awesome. There was another technician who are also helped and I did not get his name, but would like to also thank him. I would definitely recommend paying a visit if you need services for your vehicle and ask for Evan.
Jan 07, 2025
I’ve taking my car to Pep Boys several different locations it’s has been phenomenal service each time. This particular location I visited the staff is very welcoming and accommodating. Shout out to Mr. Gary great sense of humor! A satisfied customer look forward to working with them in the future again.
Jan 07, 2025
Really pleased with the speed and quality of the service here. Arrived a bit early and the crew was able to accommodate me. Alignment was dialed in and a solid caster camber explanation was also provided. These guys know their suspension components. Canceled a Tire Outlet appointment for these guys. 100% worth it.
Jan 07, 2025
Use them for fleet services
Jan 07, 2025
Very nice, friendly staff.
Dec 07, 2024
Matt and the managers here are great great team .
Dec 07, 2024
Service was excellent I came in 30 minutes before closing they never turn me away at a huge nail in my tire I was out of there before they close at 7:00.
Dec 07, 2024
Great customer service and timing! 100% would highly recommend & go back in the future.
Dec 07, 2024
Matt was a sweetheart. He immediately diagnosed my car & handled everything, even taught me a little bit about my car. I would be back for all my car needs regularly if I still lived in Jax. Instead, I’d recommend this location & Matt to everyone else.
Dec 07, 2024
Wont pull codes for check engine lights for free even though they literally advertise that they will on their website. Staff told me my only option to get the codes was if I got a $99 diagnostic. Id literally go anywhere else if I were you.
Nov 07, 2024
I was told an hour and a half for an oil change and a tire patch. 3 hours later I’m told they’re almost done. First and last time for me.
Nov 07, 2024
Matt and his team have the best customer service! Matt took his time to explain everything to me even though the phones were ringing and other customers were in-line behind me.
Nov 07, 2024
Nice crew, prompt, thorough and up front.
Nov 07, 2024
Took my car in this morning because of squeaking noise; I wasn’t sure if my serpentine belt was loose or if I needed a new one. After about 2 hours, I received a call telling me about some things that were found during the complimentary inspection and then told me that I needed a new serpentine belt and the cost would be $290… When I had it changed at the Toyota dealership 2 years ago it didn’t even cost that much. Needless to say my car is still squeaking… Thank you but No thanks Pepboys!!!
Nov 07, 2024
Was very fast and professional and walked me through the whole process
Nov 07, 2024
Wonderful service and very kind , helpful and very generous people here please visit here 👍🏼💐
Oct 07, 2024
After breaking down on I95, Ryan was able to get us taken care of quickly. Great service, reasonable prices. Thank you!
Oct 07, 2024
I LOVE IT THIS PLACE!
Oct 07, 2024
I am beyond happy and grateful with their services.They was very nice they understand my situation and worked with me ,Which most will not I will definitely recommend friends and family.Their costumer services is beyond amazing, I will be coming back for all work on any car just amazing experience.
Oct 07, 2024
I have come to this place for 15 years always excellent service on my vehicle! Thank you