Pep Boys
5
4
3
2
1
Review highlights
"Outstanding service, the staff is very knowledgeable and efficient. They went above and beyond to take care of my car."
"Great Place, nice customer waiting area, great customer service."
"Great service very polite people and good discounts"
Overview
Categories
Tire shop, Auto repair shop, Oil change service
Directions
7525 Southwest Fwy
Houston, TX, 77074
Phone number
Call: (713) 779-8600Website
View websiteHours
Sunday
9:00 AM - 6:00 PM
Monday
7:30 AM - 8:00 PM
Tuesday
7:30 AM - 8:00 PM
Wednesday
7:30 AM - 8:00 PM
Thursday
7:30 AM - 8:00 PM
Friday
7:30 AM - 8:00 PM
Saturday
7:30 AM - 8:00 PM
Description
Visit your local Pep Boys Auto Service & Tire Shop at 7525 Southwest Fwy, Houston, TX, 77074 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
Reviews (29)
Feb 02, 2025
بهترین سرویس را دارد بسیار دقیق. خدمات عالی دارد. تشکر از تیم پیپ بویز ❤️
Jan 31, 2025
Excellent service. Attended to me immediately and had problem fixed quickly
Jan 31, 2025
I recently had my alignment done at Pep Boys, and I couldn’t be more pleased with the service! The staff was incredibly professional and took great care of my issue, specially Robert, explaining everything I needed to know to address an additional problem with my car. I felt so appreciated and respected, which means a lot as a woman handling these issues alone. It’s comforting to know that Pep Boys has honest, trustworthy employees who don’t take advantage of customers but instead provide genuine help. I’m so grateful to God for people like them who go above and beyond to provide excellent service. Thank you, Pep Boys, for making a stressful situation so much easier!”
Jan 24, 2025
Service / maintenance went fine Just about the inspection They miss a couple of things But is already done by myself
Jan 17, 2025
Es la peor de las experiencias de un negocio que se supone de prestigio, ni tecnicos profesionales ni buen servicio, si quieren un pésimo servicio se los recomiendo al menos visite 2 sucursales y tienen la misma política de no hacer bien su trabajo, me dejaron con un trabajo incompleto y ya pagado
Jan 10, 2025
Terrible.
Jan 07, 2025
Every time I go to this location it's been a great experience. Allen is the manager that location and is very mindful and helpful when it comes to taking care of my vehicle. I appreciate their help there it will continue to be a patron.
Jan 07, 2025
Excelente, quick tire repair service. Highly recommend. Very professional staff.
Jan 07, 2025
Pep boys did an awesome job
Jan 07, 2025
Very helpful staff and work was completed very timely
Dec 07, 2024
Huge shout out to the Pep Boys team for helping me with the diagnostic and holding my car a few extra days while I got a plan together!!! Really meant a lot during this stressful time
Dec 07, 2024
I had some concerns about my brake pads and came here to check . I appreciate Cody helping me out and showing my brake pads were okay . Even let me under my car to see for myself which I really appreciate as well . More of I need to see it type of girl . And with his help and knowledge I was able to see things were just right !!!
Dec 07, 2024
I highly recommend them for their services, They performed a thorough inspection and Allen offered preventive maintenance recommendations. They were professional, knowledgeable and did an excellent job on my vehicle.
Dec 07, 2024
The lug nuts were way overtightened. When I got home and started replacing them, one of the studs broke off as I was unscrewing it. The torque spec is 89 ft-lbs, but it was clearly way over that—the lug wouldn’t come loose even as it started to move.
Dec 07, 2024
The mechanic walked me through everything that needed to be done and the front desk rep Brandon was PHENOMENAL. I WOULD DEFINITELY RECOMMEND TO FAMILY AND FRIENDS.
Nov 07, 2024
Fui de urgency alli, y tuve la suerte de ser atendida por ese Chico tan joven llamado Brandon, es muy excelente y veraz en su trabajo, muy profesional, le doy un 5.
Nov 07, 2024
Go to Pep Boys for tires and great deals. The workers there were so helpful and understanding. I want to thank Brandon, Bruce and Cody. They found a big crack in my tire, about to pop and also a screw in my tire 🛞. I love my new tires Kumos.
Nov 07, 2024
Great and professional service
Nov 07, 2024
I want to express a huge thank you to the team at Pep Boys for their outstanding service a couple of days ago. Cody, the very friendly and handsome manager at the time, his smile made the entire process great. It smooth from start to finish, answering all my questions and ensuring I was taken care of. Brandon looked to be helping him out when needed and was very kind. He made me a coffee while I was waiting since silly old me did not know how to use the machine. a big shoutout to Bruce, the guy who installed my new tires and checked my brakes. The shop was clean and well maintained, and the team’s professionalism was showing in every step. Thank you for the amazing service that was done, I appreciate the management for picking out a great team of workers. It seems like this location is one of the few pep boys that still have the selling and customer service spirit still left with them . Will definitely be coming back for future services!
Nov 07, 2024
I want to express my sincere appreciation for Branded, who was incredibly helpful. If Pep Boys continues to have employees like Branded, who interact with customers in such a sweet and caring manner while solving problems, it will be immensely beneficial for the company. There was another staff member at the same location, possibly a manager, who could really learn from Branded on how to provide excellent customer service. With employees like Branded, I would be a loyal Pep Boys customer for life.
Nov 07, 2024
Needed new brake pads, found the best deal and best staff! Brandon was a huge help in getting the right parts and quick service! I will definitely be back for any automotive needs!
Nov 07, 2024
Took my daughters car to get oil changed without an appointment. They got us in right away and did an excellent job. Brandon was very good at getting us in and out
Oct 07, 2024
Everyone very nice and helpful.
Oct 07, 2024
I had a terrible experience at this car workshop. They didn't complete the work properly, and the management was awful. There was only one technician in the bay, and the customer service was just as bad. Cody, who was attending to us, was smoking a vape right in front of the customers. They also didn't add a sticker after the service was done. This place is highly unprofessional and I would never recommend it to anyone. Avoid at all costs!
Oct 07, 2024
I have extended warranty pep boys failed to send the correct information five days to pay my car was fixed the same day I bought it I seven days later still can’t get my car
Oct 07, 2024
Was lied to about tires being rotated and didn’t get proper check for spark plugs. I waited over 30 minutes for the false tire rotation that never happened. I also was not offered a free full vehicle inspection. I was actually charged $38 to look at my tires.
Sep 07, 2024
Allen was really nice and accommodating during our visit. I would recommend asking for him when you come to this location!
Sep 07, 2024
Brandon and Alen were really helpful guy. They deserve a raise. Had the best expiration here.
Sep 07, 2024
Repairs was done great but when it comes to communication, it lacks a lot. An hour and a half work was completed who knows what time. No one contacted me about it. Had to call and show up at the shop to find out my vehicle had already been serviced.