Pep Boys
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Review highlights
"Quick service, fair pricing and great work. Would recommend."
"Service is top notch, great prices, and wait times are minimal."
"Staff is very kind and the work was done without delay"
Overview
Categories
Tire shop, Auto repair shop, Oil change service
Phone number
Call: (205) 661-3199Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
Visit your local Pep Boys Auto Service & Tire Shop at 1901 Edwards Lake Rd, Birmingham, AL, 35235 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
Reviews (30)
Feb 04, 2025
Chris & DJ were great. They helped me fix the pressures in my tires.
Feb 01, 2025
Tires for Rogue Sport. Buy 3, get one free was best deal around. Vehicle in around 10am. Out by 2pm. Always have had good service at Edward's Lake Road location.
Jan 31, 2025
Always a wonderful experience at this Pep Boys location in Trussville. They get you in quickly and back on the road just as fast. I recommend them to anyone needingg tire service.
Jan 31, 2025
Oil change completed in less than an hour.
Jan 24, 2025
Great service , friendly people, excellent price
Jan 24, 2025
Staff got me in and out in a timely manner for needed to be done for my vehicle! Good job
Jan 17, 2025
Great service and quick work
Jan 17, 2025
Thank you. I received excellent service. Michael and Stephen were great. I will definitely recommend PepBoys.
Jan 17, 2025
This location has ole mechanics which is a good thing. Some young techs has never seen an auto with over 300k.
Jan 07, 2025
Always a good experience at PepBoys. The managers are very attentive and go above and beyond to make sure you’re satisfied with your service.
Jan 07, 2025
Best Mechanics ever Micheal is the best
Jan 07, 2025
Called in at 6:57pm on 12/17/2024, was told they could handle the work (after being laughed at by the person on the phone and the people around him after he told them what was going on) and where to have the vehicle towed to. Got a call the next morning around 11am on 12/18/2024 stating they would not do the work. I made several calls, then spoke with Steven (store manager) whom was able to arranged for my vehicle to be towed to another auto shop at no cost to me, which made up for the money spent to have it towed there after being told Pep Boys would do the work. Steven moved this from a 1 star review to a 2 star review. I have used this location for auto services for many years, even prior to it being Pep Boys back when it was Big 10 Tires.
Jan 07, 2025
Great customer service
Jan 07, 2025
Great job. Thanks. Will be back.
Jan 07, 2025
Guys found a significant safety issue and was able to resolve in about an hour.
Jan 07, 2025
Long story short I just went in to get my Tire sensor program in that drastically went wrong they tried to sell me for which I did not need then they erased my system so it made it look like all four of my sensors were out but after getting the quote from them of $400 which we started at $22 just to program the one I called another Shop went immediately to them and it took them probably six minutes to program my wheel and they end up not charging Me due to it was just a easy fix in other words think before you go to this shop and really just keep going
Jan 07, 2025
Place was great, staff was very friendly and extremely helpful
Jan 07, 2025
The folks at Pep Boys checked my car out and made sure I got the most reasonable assistance. I appreciate their honesty and willingness to help me out. Thank you!
Dec 07, 2024
Came in with a knot in my tire on the outer wall. Forgive me for not remembering the guys name but he checked my tires and advised me that I had to replace that tire. I had just bought tires earlier this year in May. He said based on company policy and because the sales affect me, you need two new tires BUT because you just bought new tires and the others don't show any wear, you can purchase just one tire. I appreciated this because he placed my needs as a customer above profits and ensured that I had what I needed prior to leaving. The service was fantastic and he got me in and out very quickly. I've used the Trussville Pep Boys location for years and it is always a pleasurable experience. Expensive but pleasurable. Needless to say this particular time deserved a 5 star rating from me because its rare that you find people who will truly address the customers needs and prioritize them above profits. For that I'm grateful.
Dec 07, 2024
Fast in and out. Floor is sticking
Dec 07, 2024
I arrived a few minutes before my scheduled appointment and they got me right in and I left a few mins later. The service was great and they were attentive to my requests for service.
Dec 07, 2024
Lorena and Chris are the best hands down great technicians. Great customer service. Honestly, the entire crew up here at Pep Boys in Trussville is amazing. I would highly recommend this place to anybody. Sometimes they may have a wait or they might be a little short staffed but that's not their fault and honestly is everywhere these days so be prepared to wait sometimes.
Dec 07, 2024
Team was amazing and able to get me back on the road safely without charging me a dime.
Dec 07, 2024
Had a valve stem issue at 6:30am on a Saturday. We stopped at this Pep Boys to wait until they opened. The Most amazing woman helped us before they even opened their doors, just doing a friendly deed, and had us on our way in less than 5 minutes. We are 700 miles from home with a little in the backseat and the staff at this shop just saved our trip. THANK YOU SO MUCH!
Nov 07, 2024
Best experience in Trussville !HOMEWOOD LOCATION NEVER AGAIN
Nov 07, 2024
The Sales personnel clearly explained my various tire purchasing options, and informed me of the exact price, of each option. The Service Technician ( Roy ) carefully completed the mounting of my new tires, in a very efficient, and timely manner. He also informed me that my vehicle needed the rear brakes replaced soon, to keep from any damage being done to the rear rotors, which I greatly appreciated. I am very pleased with the Cooper tires that I purchased, as well as my transaction experience with this Pep Boys facility.
Nov 07, 2024
👍🏽👍🏽❤️💯😄
Oct 07, 2024
Both Steven and Vaughn did a wonderful job. They were knowledgeable and did a great job explaining the issues with our car.
Oct 07, 2024
Had an appointment for an oil change. Called after 2.5 hours and they hadn't even started on my vehicle! I know for a fact it was second in line because the gentleman at the counter handed the technician my folder at the same time he handed him the one for the car in front of mine. Came back and my car hadn't moved. Finally got it in at 2 hours and 50 minutes 😡 Over 3 hours for an oil change is ridiculous!
Oct 07, 2024
It was so easy to make the appointments for my oil change and to have new tires put on my daughter's car. Everyone was super nice and so helpful. Quick turnaround and great service.