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Pennzoil

5

4

3

2

1

3.3
(47 reviews)
Review highlights

"Jason's crew always come thru 🙌. I recommend to my friends and family. West Side Contractors Dallas Texas"

"Great place and great staff, been getting the oil change there for over a year."

"Sorry service… corporate need to check this location"


Overview

Categories

Oil change service


Hours

Sunday

Closed

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

Closed


Reviews (31)

Jan 30, 2025

Very bad experience going here, paid 200$ for nothing, got an oil change and had to get more oil after a week. Big guy has no idea how to talk to people, idk how he still has a job.


Sep 06, 2024

Sorry service… corporate need to check this location


Aug 06, 2024

The worst place to do business with, there is a person acting as technician, he is very rude to customers, I’ll be posting his name shortly, also I’m filing a complaint against this place


Aug 06, 2024

Very bad customer service do not go over there they try to get more money when you go to do your inspection they said one thing and charge you more very rude the guy that is doing the inspections, and the manager don’t care about it


Jun 06, 2024

Fast and easy


Jun 06, 2024

These guys are so nice. I love coming here to get oil changes/inspections etc. Super fast, too!


May 06, 2024

Good customer service 👍


Apr 06, 2024

Muy mal servicio la camioneta me marcaba que no traía aceite y habían dejado el filtro flojo y lo estaba tirando 🤬🤬🤬🤬


Feb 06, 2024

Do NOT COME HERE! Not only do they suggest stuff you DON’T need they also get upset if they mess something up and need to fix it. The big dude was so rude, he was stating i had an attitude but when you take your car in expecting them take care of it and they only create a problem how else would you expect someone to react. It’s sad because i have been coming here since 2017 but it goes to show they only care about making money off of people and not really helping. Just be careful who you trust with your car.


Feb 06, 2024

The big guy who works there is so rude!! Had a terrible attitude and didn’t want to finish the work he STATED he did!! Completely unprofessional he will be the reason this location goes out of business!!!


Feb 06, 2024

The manager gave me a bad attitude asoon i got there….. the other guys seem cool….this was my third time coming here the manager looks like hes always in a bad mood the other guys look intimidated by him the way he talks to them…… and at that he was sitting in his car instead of being inside where hes supposed to be he screamed at me waving his hands from inside the garAge telling me hold on dont come inside yet when i wasnt i was gona stop in the entrance rite before going in the garage…..hes not supposed to be in his car in the first place thats bad management.


Feb 06, 2024

There’s a man there in particular who works there and is rude like to belittle women and try to cheat them out of a service . He’ll say he did it and didn’t and then when you come back will curse you out and say he can’t help you ! He is a disgusting human in the way he acts . Do better!


Feb 06, 2024

This is the only place I come to do a oil change ever. Well my truck was leaking oil for quite some time now. I mean leaving big oil stains everywhere I parked. Finally got it checked out for it to be the oil filter not being changed in quite some time. The oil seal was breaking off. This is suppose to be a rubber seal. So just know every time you go in for an oil change they are not changing the filter. Grrrrrr


Feb 06, 2023

Loved it fast and very helpful


Feb 06, 2023

One of the Techs knew I had an oil leak and told the manager, he simply replied “oh well that’s more money for us” don’t come here they took my money and didn’t even bother telling me about the leak.


Feb 06, 2023

Service is always quick and friendly. I would recommend this place.


Feb 06, 2023

Siempre avía cambiado el aceite de mis trocas en este lugar pero ahora que fui dejaron liquidando aceite no se si dejaron flojo el tornillo o trasrroscado


Feb 06, 2022

Jason's crew always come thru 🙌. I recommend to my friends and family. West Side Contractors Dallas Texas


Feb 06, 2022

Manager is really rude. Very disrespectful. He gets mad at customers we they don't won't to purchase extra item. They need new management.


Feb 06, 2022

I arrived at 1049 for an oil change and wiper replacement on my company work vehicle. There was a car in bay 1 getting brakes replaced and my truck was in bay 3; no other customers at this time. At 1145, when my vehicle was completed the service tech that was working on my wipers asked me to step over to the counter to get checked out. He could not or did not know how to check me out with my fleet card. The manager came by and started working on checking me out. I patiently and quietly stood there. Another customer came up to the window to check on his vehicle’s brake job so I let him go pass me because I was just waiting. I stepped outside to give him privacy. When I returned back inside to ask if there was anything I needed to sign, the manager told me to stop rushing him and if I were in a hurry I should’ve come at a different time. My reply to him was; I just asked you one question. He kept yelling at me in front of all of his employees and customers berating me and accusing me of “rushing him”. I will no longer do any business with this location.


Feb 06, 2022

I went in for an oil change at the beginning of a road trip bringing my own oil filter with me. They asked me which oil I wanted and I told them the full synthetics since I'm going to be on the road. Come to find out that simply 3 quarts of oil and labor was $80. Completely and absolutely extraordinarily overpriced. Upon this absurd price tag, they were so generous and gave me a $5 discount.... Mind you, there was nothing even remotely full service about this. No fluid checks beyond the washer fluid, no tire checks, literally drain oil. Add new oil. Replace filter To add to this I went ahead and called the number at the bottom of my receipt and was met with somebody who is less than understanding other than simply reminding me that everyone else charges this much, but could little to explain the math, beyond asking for a photo of my receipt. Honestly, I expected a corporate number, not some franchisee answering the phone on a Monday afternoon. I asked for a $20 discount to the point where would actually be fair and mathematically align to their $25 labor charge and $35 worth of oil, the franchisee refused. So here we are Do yourself a favor and avoid these shoddy tactics. It's been a while since I've used a quick lube shop, and this only validates why? I do absolutely all my own work because of dishonest and shoddy management. .


Feb 06, 2021

Excelente servicio


Feb 06, 2021

Excellent service


Feb 06, 2021

Excellent service


Feb 06, 2021

Have been going here since early 2000's up until recently they stripped my screw to the oil pan wouldn't replace it told me that it wasnt leaking at all. Come to find out bought a new oil pan and the guy told me they hadn't had changed my oil filter. From going there close to 20years they have lost a loyal customer


Feb 06, 2021

In and out service, great atmosphere and friendly service definitely going to a repeat customer


Feb 06, 2021

Very polite and honest. Customer service is a lost art but these guys nailed it.


Feb 06, 2020

Awesome service. I'm a lifetime customer.


Feb 06, 2020

Awsome service


Feb 06, 2020

Been a customer for 8 years. Good, fast service and knowledgeable staff.


Feb 06, 2020

Great place and great staff, been getting the oil change there for over a year. Very respectful staff. Highly recommend.