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PAC - Pasadena Auto Care

5

4

3

2

1

4.9
(283 reviews)
Review highlights

"They were able to get me in and out the same day! Had my AC feeling Frio in no time!"

"Great service, great price, great atmosphere, even better people."

"Absolutely thrilled with my experience at this automotive place!"


Overview

Categories

Auto repair shop, Transmission shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:30 AM - 12:30 PM


Reviews (39)

Feb 06, 2025

Very good service. Local, courteous, & expedient. Definitely a hidden treasure of a mechanic shop ... Just off the beaten path.


Feb 06, 2025

I always recommend everyone to come here if they need fast, affordable, and friendly service! Ben and team are always very quick to respond, and are always willing to go the extra mile for you! I refuse to take my car anywhere else!


Feb 06, 2025

I've brought my vehicle in to the shop and since day one Ben and everyone at the shop has been very much helpful an gracious. I'm honestly thankful that i found this place now i wouldn't take my car anywhere else. Very knowledgeable an super cool people over there. Always helping me and my wife out with everything Thank you Ben for always helping me out in times of need God Bless.


Feb 06, 2025

My trusty 03 Honda Element stopped blowing cold air at the beginning of last summer (and you know how summers are in Houston) So Ben and his crew took a look, told me my options and replaced the parts that were worn out (he even gave me a ride home while they were doing the work, and picked me up when they were finished) No one “likes” to spend money on repairs, but they were competitively priced, and I feel that I got my money’s worth. It sure is nice and cool io my Element. Nice folks.


Feb 06, 2025

Very first time went to repair my car and had a good experience. And work very well I am very much like their work.


Jan 31, 2025

I recommend Ben he is very helpful and so respectful he helps a lot!!


Jan 31, 2025

ben is so helpful and very respectful there i recommend going here for your car


Jan 17, 2025

Did a great job fixing my old 99 cavalier with electrical problems. Stayed in my budget and were super friendly.


Jan 10, 2025

Overall Amazing Work & Experience ! They are very kind and respectful but most of all honest ! The owner cares about the customer and gives nothing but his best! I brought my Porsche by for a repair and when no one else around town could order parts for my car he could and he did ! He made sure that I had the best Top Quality parts for my car and made sure I was safe to drive off before giving me my keys ! I appreciate the amazing service you provided and I will be back ! Thank you so much ! 🙏🏼


Jan 07, 2025

If you’re looking for a HONEST mechanic who’s going to fix your vehicle and try their best to help you in each and every way then look no further than Ben at Pasadena auto care. Great work done in a timely manner!!!


Dec 07, 2024

Took my car that was having a/c problems they ended up helping me with my extended warranty and fix the problems. Amazing service highly recommend this shop


Nov 07, 2024

Amazing service so professional I really recommend it !!


Nov 07, 2024

Ben is real cool , we bought a Nissan from him about a month ago and still running no problems! I have other people that want to buy from him now lol but I will be visiting soon to get the oil changed


Nov 07, 2024

Best mechanic shop I’ve been to 10/10. If anything is wrong or may need some checking up on with no clue? Don’t worry these guys give you a heads up for replacements soon.👍🏽👍🏽👍🏽👍🏽


Nov 07, 2024

Great service, initial quote on my suspension repairs on an old Toyota Avalone was a little outside my budget but Ben was good with just doing the front end. Customer service was great, over and beyond from Ben, and included brake pads for just a few dollars more. Very fair pricing for all services provided. Highly recommend. I will be going back if I need any other car repairs.


Nov 07, 2024

I'd like to give a shot out to PASADENA AUTO CARE.....FOR GETTING ME BACK ON THE ROAD 🛣️ IN A TIMELY TIME FRAME.... EXCELLENT WORK AND CAR CARE NO DENTS NO SCRATCHES OR ANY DAMAGES DONE...GREAT CUSTOMER SERVICE..BEN AND STAFF YOU ARE GREATLY APPRECIATED AND I DO RECOMMEND IF YOU NEED ANY AUTO CARE DONE TO YOUR VEHICLE...601 CURTIS AVE PASADENA TEXAS....MY NUMBER 1 AUTO CARE SHOP FOR LIFE AGAIN THANKS GREAT JOB... VERY MUCH APPRECIATED...


Nov 07, 2024

My husband took our 2017 infinity qx60 to get an ac leak fixed on a Friday at 8am had a quote by 8:25 and it was done and home by 11:30 cold as ever! Ben was very personable and kept in contact, and gave us information on how to save money in the future. My husband said when he got there it was very busy and he was scared how long it would take to get back. Our time is so precious to us, thank you


Nov 07, 2024

Needed a realignment. These guys told me i should check out getting my swaylinks control arms and struts. Thanks Ben!


Oct 07, 2024

Awesome shop, fair pricing. Give them a call for all of your auto repair needs!


Oct 07, 2024

Ben is amazing and is very helpful he takes his business very seriously and keeps everything cordial


Oct 07, 2024

Ben was so amazing! I had an issue with my radiator and he had it fixed in 1 day! Service was extremely quick and his response timing was quick as well.


Oct 07, 2024

Do not do business with this company. Their con artist. They sold me a van that has been flooded with water. they fillef the gas tank up with alcohol so it would not smoke. By the time I got home it was smoking like crazy and had a dead cylinder. So they they knowingly and willingly sold me a car with a bad engine and did everything they could to hide it.


Oct 07, 2024

Great place and trustworthy people.


Oct 07, 2024

Great service! My car was serviced in a timely manner! I’m from out of town so when I needed a quick oil change they were on it! Got me back on the road asap! Thanks yall!


Oct 07, 2024

Great service, this is where I always come when I’m having car troubles!


Oct 07, 2024

Highly recommend anyone that's looking for real honest and great quality work done on their vehicles maintenance needs at great prices take your vehicle to PAC - Pasadena Auto Care. They will definitely take care of you there


Oct 07, 2024

Highly recommend! Ben went above and beyond to make everything go smoothly! My car is driving amazingly now!!


Oct 07, 2024

I always take my car here. Ben is great at communicating. The prices are fair and I never have to wait long. I’d recommend them to anyone needing car repairs.


Oct 07, 2024

I had a fantastic experience with this shop. The team was professional, friendly, and went above and beyond to meet my needs. The quality of their work exceeded my expectations, and they delivered everything on time. I truly appreciate their attention to detail and customer-first approach. I highly recommend this business to anyone looking for exceptional service and a hassle-free experience!


Oct 07, 2024

I have been coming here for years. They are honest people and a family owned business that have taken care of me from the start.


Oct 07, 2024

I have taken everything one of my car here, and I have not been disappointed every single time! Always excellent customer service from Benjamin!! HIGHLY RECOMMEND PAC!!!


Oct 07, 2024

I recommend this spot all day!! Ben is the truth and got me in and out!! It’s hard finding honest mechanics but I’ll be damn if I didn’t! Y’all come and check these guys out at! Appreciate y’all big time


Oct 07, 2024

Quality work and friendly staff


Oct 07, 2024

Some of the best in the business 🙏


Oct 07, 2024

Top notch.


Sep 07, 2024

Ben was a true professional and honest. He cares about taking care of his customers. I know first hand it’s hard to get honest work done…well not anymore. And yes there are a ton of cars in the front but that really means he’s busy and has plenty of work! Also, it’s pretty cool to see a father and son duo running the show. Family business. Ben’s dad made sure to ask me what work I already had done and made sure to test the alignment before he handed over the keys. Go and support small business and be reassured that you will get honest, quality work. Thank you Ben and the rest of the team. My car is running smooth again.


Sep 07, 2024

Friendly, helpful, fast service. We will be coming back.


Sep 07, 2024

I brought in my 2004 BMW 325 Ci to this mechanic and they were so helpful and fast😎 Ben was very good at communication- he helped get me a tow for my car as it had broken down before I had reached them, gave reasonably great prices, and was very accommodating. They will be my go-to mechanics from now on. His dad apparently owned the mechanic shop before Ben took over and so they are a smaller shop, yet have so many cars they’re working on because many people go to them only as well. I didn’t think they would work on BMW because some mechanics refuse to work on German cars and speciality mechanics are so expensive, however they work on so many different vehicles! I 10/10 recommend them as they will take good care of your car and leave a lasting impression 🌟👍🏼👍🏼


Sep 07, 2024

Very helpful and very fast service. Found the problem fast and had them fixed on my vehicle. A lot of professionalism kept in contact with me send me a breakdown of the repairs on my vehicle. I would definitely use them again and again great friendly service.