Overbuilt Customs

Feb 06, 2025

The shop i used for ten years closed unexpectedly. I searched different sources for a replacement shop. The same name kept coming up over and over. OVERBUILT CUSTOMS! These are good people! Extremely knowledgeable, professional and a pleasure to work with. Brad and Ann (Owners) have a great business. Tristan was the technician I worked with. What a great guy!!! Abby (office manager) keep me informed on every detail of my repair. She is awesome! Found my new shop, so happy! Thanks Brad and Team!

Feb 04, 2025

Nice outfit

Jan 07, 2025

Called for an estimate for work I need done on my Jeep. They got back to me quickly with a thorough estimate. I was referred to them by several people and I can see why. Great customer service!

Dec 07, 2024

Great people and service. They won't steer you wrong. If you have a problem or want mods to your Jeep, this is the place to go.

Dec 07, 2024

Professional staff. Took time to discuss issues and explain them. Good family vibe and it is apparent they have jeep in their blood. Looking forward to a long relationship.

Nov 07, 2024

Best guys in Jacksonville for Jeeps!

Sep 07, 2024

Brad and his team are in my opinion , the best I've encountered. They know and understand Jeeps. They did me right

Jul 07, 2024

amazing shop they really know their stuff and get the job done right

Jun 07, 2024

I just bought new rims and tires from Overland Customs and I am very happy with my experience. Brad provided me with everything I need, from quotation to installation! Very good communication! They accommodated me ahead of my scheduled install. This team knows what customer service is all about. Thank you overland customs team!! Ben

May 07, 2024

Great automobile repair shop. Excellent service. Thank You for going above and beyond.

Mar 07, 2024

I didn't get work done here but shawn had great customer service so when I do need my vehicle serviced I will choose this shop.

Feb 07, 2024

Been coming to Brad and his team at Overbuilt Customs for over 10 years, and honestly, wouldn’t trust me Jeep with anyone else. Everyone is super friendly and the quality of work is top notch. He fit me in on short notice and got everything done I needed and took the time to sit down when I asked for recommendations for future projects. Will definitely be back for years to come!

Feb 07, 2024

Fixed my Jeep front suspension issue and replaced my tires. Very professional and knowledgeable!

Feb 07, 2024

Good people. Fixed the AC on my 1984 Toyota Land Cruiser FJ60. Lots of cool projects going on there featuring mostly custom jeeps and some other land cruisers.

Feb 07, 2024

Great communication and finding out what other shops or "mechanics" managed to screw up. Overbuilt was highly recommended by the offroad and jeep community. My goto shop for the future!

Feb 07, 2024

Great people providing great service

Feb 07, 2024

Great talking work Brad super knowledgeable! We will be back!

Feb 07, 2024

I first contacted Overbuilt customs about purchasing some new tires and Brad (the owner) said he knew of some used tires that were the size I was looking for and quoted me $1200 installed and said he would go pick them up the following day (Wednesday) and would send me pics of said tires. I never received any pics so I called back on Thursday asking for the pics, he stated he hadn't been able to pick them up yet and he had planned to get them the following day (Friday). I called back on Friday, still no tires and I needed to get tires as mine were completely bald so I went ahead and trusted what he said about the tires and set up an appointment for the following Monday. I dropped the Jeep on that Monday and still he had not picked up the tires. They said to text their store number to get updates however after sending multiple text with no response I called to get an update and he said it would be done Friday which I agreed would be just fine. Friday came around and picked up the jeep with the new tires and upon paying the bill he said the price was now $300 more than his quoted price of $1200. He explained they had alot of issues getting the tires on and I reluctantly paid the increased price (what choice did I have) I then went out to look at the tires and noticed there was what I thought was mounting lub all over the wheels from the mounting process which is typical, I used to install tires so this did not alarm me. The tires were acceptable however I don't believe they only had 2500 miles on them like he had originally claimed. That's another story. The following day I went to clean up the Jeep and took a much closer look at the wheels when I realized what I thought was mounting lube was actually scratches in the paint on the wheels. I had 5 wheels, including the spare mounted and each wheel was severally scratched. Not just surface scratches but deep into the paint scratches you can feel with your nail. I then proceeded to buff all 5 wheels to reduce the amount of scratches which took up my entire weekend, not at all what I had planned to do that weekend. I figured I would call Brad on Monday and he would make things right by at least reducing the price to the originally quoted price of $1200. He at first was apologetic about the scratches and even offered $100 refund however when I stated that was unacceptable he then started to claim I was lying and proceeded to hang up on me. I'm not one to typically write up a negative review on a small business however they way they run this place is just terrible. I highly recommend avoiding this place at all cost if you're installed large tires as they clearly do not know what they are doing. I can't speak for their other services, to be honest he looked like he provided a great service and seemed pretty knowledgeable but after my experience with dealing with this place I'd proceed with caution for any of their services. * Quoted $1200 then upon pick up jacked up the price $300 Overcharged 25% * Failed to send pics after stating you would multiple times * Tires appear to have more miles than originally stated * Failed to keep me updated, unresponsive when texting * Spent entire day Saturday buffing wheels to remove scratches and when I contacted them I was ultimately hung up on. * When I called to discuss how to resolve this issue he offered $100 refund and after I said that was unacceptable due to the damage done to the wheels he proceeded to hang up on me.

Feb 07, 2024

Overbuilt Customs installed an ARB Base roof rack and Smittybilt hinge steps on my Jeep. I ordered the merch with a down payment and once it arrived made an appointment to have it installed. I dropped off my Jeep in the morning and picked it up a few hours later. The install looks great and the price they charged for the install was more than reasonable ($120 per hour I believe). They specialize in Jeeps but work on trucks as well. I would highly recommend them to all of my Jeep friends looking to add on some aftermarket accessories.

Feb 07, 2024

Quality work done right

Feb 07, 2024

The entire crew over at Overbuilt Customs is just amazing! Everyone is extremely knowledgeable and really take the time to break the work and the issues down for you so you can make informed decisions. My Jeep will not go anywhere else!! Thanks Overbuilt!!

Feb 07, 2024

Brad and team are great... very thoughtful with their recommendations.. Excellent communication and got my Jeep finished faster than projected and within budget. Highly recommend 💪

Feb 07, 2024

Could not say enough good things about the team at Overbuilt Customs. Fixed and upgraded to MetalCloak HS Steering System and Oliver’s Custom front drive shaft. Down to Earth, Great Team, and Awesome Mechanics. Thanks Overbuilt Customs and Brad!

Feb 07, 2024

Extremely nice people, not to mention they really know their stuff. Not "salesish", great to have a "jeep guy" place!

Feb 07, 2024

Great people. They know jeeps. Fixed my death wobble! Would definitely use again!

Feb 07, 2024

Great place. Knowledgeable team. I wanted tires a little bigger than stock, but without going to a lift or other mods. They knew exactly what would fit and what wouldn't and what was going to work best for my driving needs. Even better, they had a set of new takeoffs from a custom build they were doing that were perfect and the price was great. Awesome customer service to boot. Definitely a go to if you are looking to modify your new Jeep or restore your old one. Couldn't be happier.

Feb 07, 2024

I don't know where to start. Overbuilt Customs is a top notch operation, using superior parts and products on each and every aspect of the job. Communication is prompt, prices are beyond fair, and the end result is unbeatable.

Feb 07, 2024

Solid and trustworthy work! Great guys!

Feb 07, 2024

The only place in town I will take my Jeep to all of the others are either extremely overpriced or they will break your Jeep

Feb 07, 2023

Great customer service, updates and pricing. Brad was a pleasure to work with and the work was high quality.

Feb 07, 2023

Great place. Brad very helpful. Awesome team.

Feb 07, 2023

Knowledgeable, reliable, no nonsense shop. Friendly staff.

Feb 07, 2023

Nothing but good! Brad is very helpful and knowledgeable. Did a great build on my Jeep! Very pleased.

Feb 07, 2023

Same great quality service as usual

Feb 07, 2023

They provided an outstanding lift kit and new tires for my Jeep Wrangler 75th Anniversary Edition. All work was done very thoroughly and with attention to detail. The ride is smooth and leveled. The owner took the time to go over several different kinds of lifts that suite my need. I told him that I always park my jeep in my garage and I didn't want it too high that it wouldn't go in. We settled on a 2 1/2 inch lift with 33" Tires fitted for my stock wheels. The combination works well. On a standard house garage, I still have about 2 inch clearance when driving in the garage. They also provided a wheel balance and speedometer adjustments. I dropped it off on a Wednesday morning and pick it up the next day at lunch time. Highly recommend this facility to for all of your Jeep Lift Needs!!!

Feb 07, 2023

Very clean shop nice people they dont oversell honest about your best ootions will definately do repeat buisiness