Otto Motive

Jan 31, 2025

Awesome customer service

Jan 17, 2025

If you want honesty, integrity and transparency when it comes to having your vehicle repaired and/or maintenanced, then Otto Motive and their highly trained, professional and honest mechanics is the place to take your vehicle. The dealership that sells and serviced my make and model, inspected my vehicle and quoted me over $2,000 in “ routine “ wear and tear maintenance, parts and labor. The A.S.E. Certified Car Surgeon at Otto Motive brought me out to my car and said “ Your car is perfectly fine, you may need new brakes an oil change or two from now but these control arms are perfectly fine right now and your car is in good condition, it’s clear you take care of it. “ which I do and I pride myself on. The mechanic stated that yes there is slight visible wear on one of the control arms but it doesn’t quote unquote need to be replaced and he said when it does, I’ll know it because there will be signs and he described the signs. In a world full of delusion, distrust, dishonesty and incompetence, this shop brings genuine authenticity, honest and integrity back to the world. I highly recommend this shop, I will be referring my family and friends here, people deserve to be told the truth and not fear mongered or mislead into paying ridiculous amounts of money for things that just don’t need to be done with any urgency. Especially with how expensive everything can be, we are all just wanting to live peacefully and prosperous lives, and have the peace of mind knowing our house and our transportation are solid and safe. Thank you Otto Motive for your transparency and your integrity, and I really enjoyed spending time with your front desk secretary Saddie, she is a very sweet, kind lady. I wish you all at Otto Motive a blessed 2025 and your families, a wonderful prosperous year and countless more to come. I will be seeing you again in the near future for all my maintenance and vehicle repair needs.

Jan 07, 2025

This is a great mechanic! We've met and talked to most of the workers there, and they are all very kind, professional, and trustworthy. They've always been transparent and did fair, honest work for us. We've recently had to take in multiple vehicles for them to inspect, and they were always so kind to fit us in and make sure we weren't buying a lemon. They've literally saved us many thousands and thousands of dollars because of that. We're very grateful for them, and we'll be continuing to go to them for years.

Dec 07, 2024

First visit. I will return. Very honest, trustworthy, professional, and personable. I would and will recommend them. Thanks, everybody. Please give Sadie a scratch. Second visit. Still "Very honest, trustworthy, professional, and personable. I would and will recommend them. Thanks, everybody. Please give Sadie a scratch." They really look out for you and yours.

Dec 07, 2024

Highly recommend these guys great service they did thermostat replacement on my 2019 colorado Z71 great job very professional and competitive rates...will diffenitly use them for my future services....thanks guys

Nov 07, 2024

I’ve been going here for years. These guys are the best, they never try to upsale, 100% honest, they have taken very good care of my 2 cars and I would never go anyplace else!!

Nov 07, 2024

My daughter is a college student in Jacksonville and was having an issue with her muffler/exhaust pipe and it needed to be welded. Otto Motive got her in right away, welded it for a VERY fair price, and even checked her oil while she was there. She said she felt like they cared about her as a customer and a person. As a parent 5 hours away I take comfort in finding a good mechanic for my daughter's car. Since she plans on staying in the area after college, they have a new customer for life! Thank you!

Oct 07, 2024

This shop had my son's car up and running with OEM parts in no time. They also diagnosed an issue with my car that the dealer hasn't been able to figure out for months. So glad to have found this shop.

Sep 07, 2024

Great service. Clean shop. Professional work. Friendly staff. Fair prices. My "goto" shop now for all my car service. IMHO, the best automotive shop in Jacksonville.

Sep 07, 2024

Very friendly staff. All very welcoming including the shop puppy! Welcome to walk inside also.

Aug 07, 2024

Great customer service. Very trustworthy. And Sadie is adorable

Aug 07, 2024

I would give this company ten stars if I could.They go above an beyond to make sure you have quality work done on your vehicle.I am a repeat customer.I would recommend everyone bring their vehicle here.

Jul 07, 2024

The brothers and staff are some of the most honest guys I have run into in the automotive business. They work on all our vehicles and do so at a reasonable price and do so in a timely manner.

Jun 07, 2024

The customer service and care is incomparable. So grateful for the integrity of businesses and people like this. Thank you for making it a much less stressful experience than it could have been.

May 07, 2024

My daughter is a JU student, being far away fellow parents who were local recommended this garage. They sure didn’t steer us wrong. My daughter who has had bad luck with her car was deflated. The wonderful staff has made her at ease. Thanks to the wonderful team at Otto Motive!

May 07, 2024

These guys are the best mechanics in Jacksonville, and they have the best equipment available. Very flexible hours and from top to bottom this is an excellent company by the way they take care of the customers and their employees.

Mar 07, 2024

Otto is the best place in town everybody is friendly and very helpful they have a wonderful very friendly dog named Sadie their prices and quality of work are unmatched.

Mar 07, 2024

Thanks again to Bodo and the team at Ottomotive. We’ve been using Ottomotive since 2022 and they have done great work keeping our older vehicle roadworthy and running well. Their estimates are right on so we can budget for work to be done. We highly recommend Ottomotive

Feb 07, 2024

Can always count on these guys to be honest and do great work. I've had multiple vehicles serviced here between my work trucks and personal vehicles and will continue to recommend them to everyone I know!

Feb 07, 2024

GREAT GROUP OF GUYS. I trust them for an accurate diagnosis and a complete repair. i take both my cars there. one an old classic and the other my everyday car. The job is done when they say it will be.

Feb 07, 2024

Great auto shop and mechanics you can trust to fix your car without adding extras you don't need. Even after I moved away from Jacksonville, I still brought my car here a few times when I was back to visit, because it's not easy to find a reliable shop like this.

Feb 07, 2024

Great shop that helped me with a pretty problematic issue.

Feb 07, 2024

Great work. Great staff.

Feb 07, 2024

I have been their customers pretty much since they opened. I trusted them 100% We got two used cars in the last 4 years and they were correct in all their assessments. I m currently living in St Marys, GA and I commute for car needs about 35 miles. Highly recommended!

Feb 07, 2024

The crew here at Otto Motive have treated us with such great professionalism and honesty that it will be VERY difficult to go to any other mechanics than them. These are truly amazing guys here who know what they are doing and provide a comforting feeling knowing that you will get A+ service whatever the issue may be. Will be a long-time customer for years to come. Plus it’s a nice environment with Sadie manning the lobby. 5/5 amazing dog.

Feb 07, 2024

Took my weekend project car for a realignment. Definitely enjoyed my time there the staff were cool and relatable. They were passionate about their business and definitely were honest people who are proficient in what they do. Fairly priced and reasonable, will definitely come back for any of my automotive needs if in the area. What was a pit stop for a long drive became the highlight of my day.

Feb 07, 2023

Been going to these guys for years. Great people to deal with and top notch service. Highly recommend them.

Feb 07, 2023

Honest and fair business. Friendly staff. Cute, friendly dog to greet you ❤️

Feb 07, 2023

I can’t brag enough about how exceptional my experience at this shop was. The gentlemen there are so genuine and kind. Mind you I’m not basing this off of a 30 min visit. I sat there for about 5 hours while they worked managed to squeeze my truck in while working on so many other vehicles and producing car after car for pick up. Just all around great business and great customer service. Even the part women and men were kind. I can’t forget Sadie the beautiful pup that sat by me most of my wait and was just another stress reliever while I was going through a very overwhelming situation. Thank you all so very much and I will definitely be back to business again!

Feb 07, 2023

I have lived in Jacksonville for well over 15 years and it took me 14 years to find Otto Motive (Car Mechanic). Hands down, Otto Motive is absolutely the best auto repair shop I've ever been to. It's rare you find a clean, honest auto repair shop that goes out of their way to assist their customers. Every time either I or my staff have been to Otto Motive, the reactions are same. The staff their truly goes out of their way to work with you! The prices are fair and service is reliable, not to mention, they stand behind their work! I recommend bringing your vehicle here even if you have to drive a little further. I live in San Marco and no matter where I live in Northeast Florida, Otto Motive will be the only place I take my cars to! Trust me, you'll thank me for recommending them to you!

Feb 07, 2023

So I cheated. Back track real quick. When I moved to Jacksonville I found this shop and they fixed an oil leak which an actual Honda dealership couldn't fix. I bring my car here for everything after that. Fast forward. Stupid me listened to someone and went to brake for less because they were cheap. Well guess who is at otto motive getting new brakes 3 months after getting new brakes? If you want it done right the first time bring your vehicle here. So mad at myself.

Feb 07, 2023

Staff was kind and knowledgeable—informed me that they can tow my car in if I have problems in the future. Highly recommend.