Orval Long Truck Repair

Nov 06, 2024

I can't even begin to describe how kind Tammy is and how knowledgeable she is on power stroke motors as well. I recently bought a 6.0 power stroke Ford F350 and was lied to and sold a complete lemon. I read reviews, trying to find somebody who specialized in these vehicles and as soon as I called Tammy, I knew I was in great hands. She seems to know these vehicles better than I know myself. I had her run diagnostics on the vehicle for me after buying it to pinpoint what was going on with it to hopefully be able to fix it. Within a day she called me back and had everything figured out for me. Unfortunately, fixing the truck at this point is a bit out of my budget with the major repairs needed. I was very grateful to at least know what was wrong with it exactly and where to go from there and she figured that out for me very timely and professionally. You can talk to this lady and can just tell she knows what she's talking about. I told her I was happy with her work she did and I'm very thankful for her figuring it out for me. I asked her how much I owed her for the diagnostics and she said she's not even going to charge me because of my situation getting screwed over buying this truck. I was speechless. I cannot think of any other business I've ever experienced where good people like this exist. I told her I'm happy to pay, but she refuses to take any money from me. Seriously, such a cool person! I'll be forever grateful and definitely pay it forward. I highly highly highly recommend Tammy and her shop to anybody who has a power stroke motor. If you're looking for somebody knowledgeable that you can trust and count on I dont think you could find a better place to have your powerstroke worked on. I Definitely got screwed over with the truck, but Tammy has been a huge blessing to me and I will forever be grateful. Thank you, Tammy! You're Seriously such a great person!

Feb 06, 2023

Always helping me out, appreciate a good local company I can rely on.

Feb 06, 2023

Fast, Friendly and thorough.

Feb 06, 2023

Fuel filter & battery replacement… great job by Tami.

Feb 06, 2023

Tami is the best at explaining in layman's terms what's wrong and what needs to be done to fix it! She's very fair and reasonably priced! Will bend over backwards to help in any way she can! Always first question is are you safe?! Then what's wrong with truck! Worth the time to stop...and definitely worth every penny! Ask any of her customers, or anyone that knows her! She's definitely one of the best!!

Feb 06, 2022

She is very knowledgeable, does a great job and I will only be bringing my ford to her from now on! She's very busy but her work is so worth the wait!

Feb 06, 2021

Great customer service

Feb 06, 2021

I have not met Orval yet. But Shelly is great really knows her trucks. She is able to answer any question correctly quickly. Very friendly nice lady

Feb 06, 2021

I will not take my trucks any other place. She really nice friendly I can't say enough

Feb 06, 2021

No better place to take your sick powerstroke.

Feb 06, 2021

Stop out of the blue she stopped what she was doing and helped me out wouldn't go anywhere else for my powerstroke

Feb 06, 2021

Tami is a wonderful human being, she was very kind and keen to educate me on my 7.3.

Feb 06, 2021

Tami is always great, knowledgeable and will make sure your repairs are done right.

Feb 06, 2020

Not too long ago I sent my 2004 6.0 Powerstroke over to Tammy and Jason. They were keen on teaching me everything I needed to know to make this truck run great. They were able to take care of and were very knowledgeable on the problems that stock 6.0s are commonly known for, they were fair on price, and since then I have referred two people over to them and gone back several times myself. Overall great work and customer service.

Feb 06, 2019

If you have a diesel Ford, you won't find a better shop with in the Northwest. Honest as long as the day, and won't over charge you for something you don't need! Thanks for always being there for me Tammy!

Feb 06, 2019

Wont ever go anywhere else again. A bit out of the way but they have always been professional, courtious and fair. I have been in the automotive repair business for years and have never found a better shop. Doubt many people are more knowledgeable about the Ford trucks.

Feb 06, 2018

Great to work with. Knowledgeable and trustworthy.

Feb 06, 2018

Without a doubt this place is the only place I would take my truck to be repaired. Very honest shop

Feb 06, 2018

Wouldn't trust anyone else with my 2000 Ford Powerstroke 7.3l diesel

Feb 06, 2017

Amazing people to have work on your truck. Honest and trustworthy. 100% know what they're doing and are so knowledgeable. Will always go back to them to service our truck!

Feb 06, 2016

Awesome service. Wouldn't go anywhere else for my Ford 2005 6.0 Diesel.

Feb 06, 2016

MORONS!!!!! engine failure sent us to them due to time and insurance company and friends recommendations WILL NEVER use them again for ANYTHING!!!! engine Supplied was a 225 HP not a 275 HP had smaller injectors in it than factory installed with an 03 7.3, Turbo band clamp to exhaust housing was wearing hole in cab where it was inaccessible to service without jacking the cab ( a sure fire attempt to force return business engine with 100 HP program from TS 6 possition chip ran equal to stock 99.5 found waste gate actuator never hooked up and complained from day1 of lack of HP Original Engine made 23 LBS boost in factory setup, new engine made 17 and was way down on power and fuel economy turbo developed drive pressure leak at rear clamp could not service it without raising cab which is unnecssary IF clamp is properly clocked to clear heat shield material replaced intercooler with a plastic intercooler where factory was aluminum and more efficient had oil and boost leaks and imroperly installed intercooler pipes where the power steering lies were able to wear a hole in the pipe requiring welding and pressure testing now that i sent the vehicle to DFI in Scappoose wes has corrected the issues and it runs properly... but I will NEVER send A SINGLE PERSON THEIR WAY!!! over priced 78.00 down pipe was charged 300.00 originally had preturbo pyrometer prob they failed to transfer it to where it was prior and installed the pyrometer so it was 9" behind the turbo netting a 450 degree discrepency from actual exhaust temps when asked to correct the pyrometer issues they wanted to charge 1200.00 to correct their mistake this is a classic case of should have spent the money on a lift and did the work myself vs paying them to replace the engine