O'Reilly Auto Parts

Jan 31, 2025

Mason was very helpful helping me find what I was looking for and was very knowledgeable of the parts

Jan 24, 2025

Brian was so kind and amazing. He solved the issue with my wipers.

Oct 07, 2024

Jocelyn was extremely helpful in installing a new battery for me. She was very nice and made it a quick and pleasant experience!

Sep 07, 2024

Poor customer service experience. While shopping, the female employee loudly called all of the male employees liars and questioned them about the location of her phone for several minutes. I kept waiting for the parents, or a manager, to break up the situation as it began to escalate. Later at checkout, when I asked the female employee about a product, I was told to just go look it up myself. I returned the item that I purchased, since part of the purchase includes the service. I went to Auto Zone and purchased the item instead. Auto Zone provided much better customer service.

Sep 07, 2024

Pulled up with a flat tire. Was told that they don’t replace tires which is perfectly legit but I was saddened that neither of the two men in the store even offered to help me (woman by myself) to put on my spare. Chivalry is dead.

Aug 07, 2024

These guys are cool and helpful.

Jul 07, 2024

Bryan is the best! Helped me find the parts I needed to fix a bottom plastic panel on my car. Was having problems on the freeway and I was able to get back on the road in minutes.

May 07, 2024

Helpful crew behind the counter. Came in handy when stranded on I40

May 07, 2024

Looked up what I needed on the app. App said it was in stock. Walked up to the counter and showed the employee. He went straight back and got it, took it out for me to look at. I purchased the part and it worked great

Feb 07, 2024

Counter help friendly.

Feb 07, 2024

Friendly and helpful staff.

Feb 07, 2024

I went in to buy wipers and wanted to buy rain X the member told me that they will not fit on my truck and the other member told me that the wipers were too dry that’s why they were making noise so i got my money back and went to advance auto in Burlington and bought the same wipers and the young man went to my truck and put them on no problem so I tipped him, I will not come back to this store.

Feb 07, 2024

Never had an issue before till now , came in to turn some rotors and assistant manager don’t know how . It’s been over a year since I last tried to get them to turn some . Just comes to show the effort they put in to learn something that has to do with their job .

Feb 07, 2024

Asset to area, always friendly staff

Feb 07, 2024

I have gone into this store many times for many different needs, and have consistently been met with rapid help, positive attitude, professional and respectful treatment.

Feb 07, 2024

The place to go if you just need to pick up something. Don’t go for car battery. Horrible experience. First the guy acted like he was bothered when I said I needed battery checked. Second Customer coming in held door open for him coming out and he didn’t even say thank you. He checked and said yes need battery. Third He took off in store did not wait for me or hold door. What’s up with no courtesy or respect holding door for customer. After ringing up battery I said you will install and he informs me no. Needs professional installation. There you go they are not professional’s. So why do I as a adult female want to buy a battery I can’t put in. Nope! Luckily my car cranked and I drove to Auto Zone where I had excellent customer service and YES they installed my battery.

Feb 07, 2024

They won't change a battery in a 2008 Chevy silverado!

Feb 07, 2024

Very rude customer service. Very bothered that I was asking for their assistance! Would not recommend….

Feb 07, 2023

Everyone is very courteous and professional. And service is top notch.

Feb 07, 2023

Great bunch of guys,young kid named Mason was really helpful!

Feb 07, 2023

I called in with an inquiry for multiple parts. I spoke to Marcia or Marcy which just happens to be the manager. She was rude and unprofessional. Very impatient and emotional, Yes I did have a lot of questions but I'm trying to make sure I'm getting the right info/parts and she's rushing me. How does a manager not know why the national part is better yet it cost 3X more . Do your homie work.. All of the unnecessary yelling about a line forming in the store was unnecessary She needs to calm down and work on her attitude when dealing with the public. The manager should set the right example not create a problem. Will definitely call corporate about this....... I did call back and spoke to a polite, patient and professional rep named Anthony. He was knowledgeable and answered all of my questions. Thank you Anthony, you're an asset to this company.

Feb 07, 2023

I went in for a battery check and change. The check was fine; sure enough I needed a new battery. But they refused to do it because of the car’s make and model (Cadillac SRX). He told me not to go to a dealer, so I went down to Auto Zone who easily, wfoficiwntly and professionally provided the service for me. Auto Zone made a customer for life.

Feb 07, 2023

It's a good store and it's close

Feb 07, 2023

The staff here is great! As a female who's not really interested in cars but needs to maintain mine, these folks are indispensable. They'll find what you need and can oftentimes help with things like headlight bulb replacement, antifreeze and the proper type of windshield wash fluid for this area. I'm from Florida and had no idea there was even such a thing as "freeze-resistent fluids". Reasonable pricing and a convenient location.

Feb 07, 2023

You guys are literally up to street from my house and I can't even look at breaks. You want all this information? I get information. I still can't look at brakes then you wonder why everybody go to Amazon?

Feb 07, 2022

Good customer service

Feb 07, 2022

Immature and rude employees. This is not the First time! I brought back a Cigarette Light Air Compressor, the box says it will pump up any tire. It does not work. I wanted to return it. Anthony decided to have an attitude about my return. I’m not mad at Anthony because he did not make this product, so why would Anthony get so defensive about this product and assume I was lying. Point of this review is, this store needs better management and customer service. Inventory at this location is great

Feb 07, 2022

Love this place

Feb 07, 2022

Nice store. Helpful staff